Go Study Australia Reviews 

338
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lorena, gave us very good welcome, tips and more. I appreciate very much what she do for us and how she helps new arrivals to feel more comfortable and secure about this new adventure!!

Rated 5 out of 5 stars

Francesco and Chiara were both supportive in my case at any stage. Each according to their responsibility. With patience and calm they were by my side. Francesco helped me through the various opti... See more

Rated 5 out of 5 stars

I cannot speak highly enough of my experience with Go Study Australia. Francesco Dusi and his team did everything possible to make the school & visa application process as easy and stress free as poss... See more

Rated 5 out of 5 stars

Francesco really helped me get my student visa sorted and into a course very quickly and efficiently. He’s an absolute dude and helped me throughout my application process every step of the way and ev... See more

Company details

  1. Educational Consultant
  2. Career and Education Provider
  3. Foreign Exchange Students Organization

Written by the company

Study in Australia with Go Study Australia - Free Consulting Agency to Live, Work and Study in Australia - Bachelors and Masters, IELTS and Vocational, Study Abroad.


Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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4.9

All reviews

(338)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ana Paula! The best.

Go Study for your student visas! I'm on my second one and I whole heartedly recommend Ana. She is such a wonderful help and has been really supportive.

10/10a

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

My experience with GoStudy has been…

My experience with GoStudy has been absolutely fab! Francesco and Stefania have been amazing throughout and have helped me every step of way to help me get my student visa and onto my course! Wouldn’t of been able to do it without them!

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to Francesco

Francesco (and Stefania when she was covering for him during his annual leave) was very helpful, friendly and attentive the whole way through the student visa application process.

Because of COVID, there were significant delays with the processing of my application by the immigration department but Francesco was there to answer any questions and handle any changes to my application and did so quickly and efficiently. Highly recommended

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

I'd Recommend GoStudy AU to Anyone..

I reached out to Go Study Australia & got a speedy reply from Francesco who was an absolute star throughout. Helped me at every step of the way & kept me in the look with any updates. He was so fast at replying & a delight to deal with.

He ensured all my documents & GTE etc was in order & looking as good as possible before then handing me over to Stefania who was also fast & professional with me.

Overall Go Study AU is a great service & I'd recommend them to anyone. Especially Francesco - Legend.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Best Service Ever

The absolute best place to get everything you need for an Australian visa. Francesco and Stefania were amazing and communicated with me every step of the way. With their help, I was able to get my visa processed and approved in less than 24 hours. They are thorough, thoughtful, and will answer any questions you may have about the process. I can't recommend their service highly enough. So awesome!

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

100% Best Education Agents!!

Without a doubt Go Study Australia is the best education agency! They’re professional, friendly, informative and always keep in contact.

Go Study Australia were the fifth education agency I got in touch with in December 2020 and by February 2021 I received my letter of offer to my course. They have been so supportive throughout covid and the border closures and kept me up to date every step of the way. Shout out to Francesco who has the patience of a saint! He answered every single one of my many endless questions and kept me positive waiting for the borders to reopen.

I would also like to mention Stefania who was amazing with helping me with my visa and so informative with everything I needed to do all the way up to arriving in Australia. And Anna who is supporting me through numerous things now I’m here! Such a fantastic team!!

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

I had my student visa approved today

I had my student visa approved today, would like to say a huge thank you to Francesco and Stefania who have been amazing throughout this process.
Francesco is truly amazing at what he does, clear, concise and professional. Always quick to respond and so helpful when answering my many questions. Put me completely at ease as I did find the process daunting at times. Can’t praise him enough.
Also thank you to Stefania who completed my visa application, helped me through each step.
So happy I can finally study in Australia!
100% recommend gostudy!

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Legends. Period.

Guys, where do I start. From day one, the patience Francesco has showed me is nothing short of a human miracle, I don't envy him having to deal with me.....

In all seriousness, he's always been on hand for anything I've needed, gone past what's expected of him to help me with organising personal leave from my college and has walked me through every step of the process despite my 12 million questions and all this in the crazy post COVID return of students, is testament to Francesco's commitment to his clients and knowledge and experience.

Later on i was introduced to Stefania, who helped with my Visa, and made this a breeze again despite my panicking that it wouldn't be granted in time, Stefania was on hand to to assure me and help with any worries/questions i had.

All in all, Go Study is a brilliant education agency and I'd recommend anyone wanting to study in Australia that they partner with Go study to get their application from stage 1 to 10.

Thanks again guys, for all your hard work and support, cant underestimate how much time and stress you saved me.

Kee.

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Francesco’s…

Had a great experience with Francesco’s support. I applied to my university at the last minute and didn’t know what to do to verify my documents — Francesco came to the rescue and got me verified and accepted in time for the beginning of the semester. Thank you so much!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, supportive, efficient

Francesco is super helpful and reassuring with everything I've asked him, would definitely recommend him to anyone thinking about getting a student visa..... Just completely hassle free 😌

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

We are so grateful to Francesco and his…

We are so grateful to Francesco and his team for all the help they provided in our student and visa application. Emails were always responded to very quickly, Francesco was so incredibly supportive during a very stressful process in the midst of a pandemic. We highly recommend Go study. Thank you so much

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Best team ever!

Francesco and Go Study Australia team have been a blessing for my Australian project. They are always warmly helpful and very caring that all the little details go smoothly. I'm grateful that I jumped into you guys, thanks Francesco and everybody else to make this adventure possible!!!

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service!! Francesco was a life saver, he helped me through all the process to get my Student Visa! I had a difficult application due to some issues I had in the past and Francesco was very supportive and patiently answered my million questions! I just got my visa granted after only a week I applied for! Definitely recomend it!

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing support from Francesco!

Amazing support from Francesco!
Due to Covid it took two years until I was allowed to come to Australia and start studying. He's been always very kind and helpful. Francesco answered every question and managed all inquiries quickly. Over the past two years I've had a lot of questions and he was very patient and friendly with me! Great service!

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

This was the third time I used Go Study…

This was the third time I used Go Study Australia team to help me prepare my visa application and once again they did not disappoint. From helping me choose the right course for my needs, through watching over the due dates, to reviewing the entire application. All I had to do was to press the submit button. This time I worked with Francesco and he's shown to be extremely knowledgeable and supportive. I'm glad I had someone to guide me through the process. Cheers

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional staff and commission hungry!

Francesco who I dealt with seemed ok at first but then when I found a cheaper, much cheaper OVerseas helath insurance cover he was arrogant and cocky becuase I probably was annoyed he wasn’t getting his commission.

I had my visa refused due to an issue with my GTE statement. I eradicated the issues and went to apply for a new visa only to find that my course has been cancelled without any email or contact from
Go study. That is shameful and a disgrace.

There’s many other companies out there who offer a better and cheaper service. And they also aren’t rude and demand you take them up on their inflated fees to con money out of overseas students

So 2
Years on I am having to apply for a new course, pay the fee, apply for a new visa and new insurance at the hefty cost due to go study not contacting me at all
To state the course had been cancelled and they didn’t offer to help with visas or anything

Be careful.

I’m very dubious of the fake possible reviews on here to be honest

October 28, 2021
Unprompted review
Go Study Australia logo

Reply from Go Study Australia

Dear Ash,
We appreciate the time you dedicate to writing this review on Trustpilot.
We are very sorry to read that your experience with us was not satisfying and we would like to explain to you our point of view.

First, we want to remark that we do not overcharge Students OSHC and never did in the past. We work with specific providers, and our counsellors do not get any commission from selling Health Insurances. According to our company policy, this is a part of the GSA service, which is free for our students.
Regarding your discussion with our counsellor Francesco, when you wrote to him you could manage the procedure by yourself and clearly asked him to stop sending messages to you as you were blocking his email, he decided to follow your hint and interrupt any communication.
For this reason, he didn’t have the chance to provide support with your visa application or give you his feedback with your GTE statement. We are not happy to know about the outcome of your visa and are still available to offer you some help to lodge the request again if you still want to give it a try.
Finally, we are very sorry that you doubt our reviews are real: all our reviews have been autonomously written by our students and people supported by GSA over the years. Indeed, together with them, you can also find your review - which is not a positive one - but it's authentic like the others, and that’s why it is visible on our Trustpilot account.

Kind Regards,
Go Study Team

Rated 5 out of 5 stars

Claudia has helped me from the very…

Claudia has helped me from the very beginning ( about 2 years ago). She has been there for me every step of the way in my journey studying in Australia. She is very consistent in keeping in touch with me, which I’ve found to be such a stress relief, she has been very supportive through the whole process. She explains everything perfectly to me so I understand everything I need to do in regards to visas and applying to my school of choice.
I can not even put into words how much I appreciate everything Claudia has and continues to do for me. I would 100% recommended speaking with her for anything you may need help with. I couldn’t have done this without her!
Thank you Claudia for you help, I love studying here in Australia and you have helped made that happen with no stress! :)

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service from Claudia for the…

Amazing service from Claudia for the second time round! I have decided to progress with my qualification here in Australia and GoStudy helped me to extend my course and Claudia has been with me since the start of my journey as an International Student, providing me with helpful and friendly advice and always delivering high quality applications service/advice

June 7, 2021
Unprompted review
Rated 1 out of 5 stars

Extremely shameful behaviour by Go…

Extremely shameful behaviour by Go Study Australia. During the difficult pandemic times, struggling Visa holder in Australia are facing, General manager of Go Study Australia, Simon Costain has tried to limit Visa holders work options in Hospitality and Tourism by urging anyone with any interest to act immediately to stop changes that will allow visa holders to work in Hospitality and Tourism.

Preventing certain visa holders from working in Hospitality and Tourism industries is done for the benefit of Education Agencies like Go Study Australia at the expense of visa holders who are already finding it difficult to support themselves financially while in Australia. Many visa holders are already struggling, and can not afford to pay up to $1320 for a study visa and several thousand dollars more for a course; All so Go Study Australia can make their 10%, 20%, 30%, 40% 50% commission, which can be in the tens of thousand of dollars per student. That is correct; Student Agents can make tens of thousands of dollars commission when signing you up to a course. Does Go Study really care about you? It is evident by their actions they do NOT!

I would never recommend Go Study Australia for acting with such greed, selfishness, disdain, and with what only amounts to unconscionable conduct during these difficult times. It is clear that there Go Study Australia has put their self interest above the safety and welfare of visa holder and I would advise others not to ever use Go Study Australia. It is clear from their unethical and immoral behaviour they do not have anyone’s best interest in mind, except themselves.

Go Study Australia is all about making money at the expense of others welfare. This is no ethical behaviour, nor how a student agency should be acting. There must be other, more ethical Educational / student agencies to deal with, or if you want to Study, you can sign up directly with an Australian Educational Institute, You do not need a Student Agent.

Stay away from Go Study Australia; they certainly do not have your best interest at mind!

May 13, 2021
Unprompted review

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