I ordered some savoury prezels that I find hard to buy. They arrived next day, in perfect condition . So very pleased. Such quick service, so will be buying again from this company
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Ordered on 2nd of feb placed a jar of winter candy got email saying confirmed not gone further than that.got email saying delayed due to promotion back up on Friday but still no movement. Tried to cal... See more
Do not waste your money buying from this company. They used a badly printed picture & discription of a brand I love & then sent completely different sweets. As I was buying a 3kg jar, I've lost abou... See more
Totally dreadful customer service. Ordered 25th Jan order still not arrived. Emailed x 3 no response at all (nothing in spam folder) Chat is a robot - no help and then customer service is a call centr... See more
1.6
Bad
83 reviews
No history of asking for reviews
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Hasn’t replied to negative reviews
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Order not received poor customer service
would have given no stars if I could. Ordered in 22nd December received email saying order is ready yo be shipped now 9th jan & nothing. Order status still says ready to be shipped. I've emailed & called twice no one is helping just getting fobbed off. DO NOT ORDER FROM UNLESS YOU WANT TO LOSE MONEY
December 22, 2024
Unprompted review
Reply from Gosweets
Hi,
Thank you for your review.
I am very sorry to hear you had a bad experience, unfortunately we have been closed since December 23rd and only reopened on January 2nd, there was a notice placed on our home page regarding this.
I can see somebody has reached out to you regarding your order, please could you check your Spam folder.
Apologies for any inconvenience caused.
Hannah
Go Sweets Customer Service.
Poor service
Poor service, i sent two emails never replied or acknowledged, ordered sweets 16 days still not arrived. Avoid company. Will not use again.
January 6, 2025
Unprompted review
Reply from Gosweets
Hi,
Thank you for your review.
I am very sorry to hear you had a bad experience, unfortunately we have been closed since December 23rd and only reopened on January 2nd, there was a notice placed on our home page regarding this.
I can see somebody has reached out to you regarding your order, please could you check your Spam folder.
Apologies for any inconvenience caused.
Hannah
Go Sweets Customer Service.
Great experience with Go Sweets
Great experience with Go Sweets, order arrived on time and exactly correct! We will definitely be using these again ⭐️
December 10, 2024
Reply from Gosweets
Hi Anthony, Thank you very much for you review. Hannah, Go Sweets!
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