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See what reviewers are saying

Rated 3 out of 5 stars

I had an account with GotBackup and to be honest, I loved how easy it was to back up all my photos. Then my computer died. I asked if it were possible to restore my photos that I backed up from my PC... See more

Rated 1 out of 5 stars

They are sending me spam email and unsubscribed from all their lists multiple times, still sending me emails. Going to take legal action regarding this company and their email service provider for spa... See more

Company replied

Rated 5 out of 5 stars

The value offered by GotBackup is unparalleled. $9.97/mo. for 6 TB of cloud storage, six accounts, unlimited devices. Enough to make me cancel Dropbox (GotBackup even has a Dropbox migration tool!).... See more

Rated 5 out of 5 stars

I've been a customer of Got Backup since December 2023, thus far I'm extremely pleased with this platform. I also have a Dropbox acct as well as Google Cloud Storage, however, since GBU has given me... See more

Company details

  1. Cloud Storage Service

Written by the company

Offers ultra-secure encryption for personal cloud storage and file sharing, to safeguard your individual and professional digital assets. Keeping every file, folder, photos, videos, and documents. Safe at rest and in transit.


Contact info

3.9

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam MLM outfit

constantly spamming some multi level marketing scam nonsense to my email despite me never having heard of them, signed up, or anything.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Set and forget

Gotbackup is actually the easiest and fastest cloud storage I've ever used, the fact that I can access it on multiple devices makes this product so amazing. Am loving it by the day.😍

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Unparalleled value, superior product, outstanding support!

The value offered by GotBackup is unparalleled. $9.97/mo. for 6 TB of cloud storage, six accounts, unlimited devices. Enough to make me cancel Dropbox (GotBackup even has a Dropbox migration tool!). Not to mention a suite of online collaboration tools and a built-in email marketing system if you want to earn some referral income - all included in that $9.97/mo! Then there's their great customer support. I could go on an on.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

I Love Got Backup!

Best business opportunity on the planet! Easy to duplicate, affordable, and the training is top notch! I love this company and plan to be with it for a long time!

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best Company Ever!

I've been a customer of Got Backup since December 2023, thus far I'm extremely pleased with this platform. I also have a Dropbox acct as well as Google Cloud Storage, however, since GBU has given me and my family 6TB worth of storage space for less than $10 a month, we no longer have a need for these other platforms. We're able to backup absolutely everything from multiple devices apiece. I'm also very impressed with their customer support, they are very responsive. There's been times I've received a reply from them after 2235 hrs, 10:35 PM EST.
I highly recommend this company to anyone who wants to save money as well as protect their precious memories, files, documents, photos & videos.

February 17, 2024
Unprompted review
Rated 2 out of 5 stars

iam trying to find out how are we paid

iam trying to find out how are we paid? is it by check or something else?

February 9, 2024
Unprompted review
Gotbackup logo

Reply from Gotbackup

Dear Golden Joyner,

Thank you for your feedback. We're a bit puzzled by the 2-star review from you. Please note that we are readily available for any inquiries or assistance you may need. You can reach us via your member's area, through chat sessions, or by giving us a call. We strive to respond to all queries within 24 hours.

Additionally, information on how we process payments is available in your member's area under the "My Business" section, specifically in the "Payout Options" section.

If you have any further questions or concerns, please don't hesitate to contact us.

Rated 5 out of 5 stars

This company has it all

This is a quality company offering a superior product in cloud storage.I
I have been with Got BackUp since just after the opening of the business. We offer a revolutionary cloud storage product at a price that cannot be beaten.that is unheard of for the space.

Any time I’ve needed help, support answers in what seems to be mere minutes. All in all this is a quality company offering a sound product at a time when storage for computer and cell phone data is greatly needed.

May 18, 2023
Unprompted review
Gotbackup logo

Reply from Gotbackup

We truly appreciate your positive feedback! Ensuring customer satisfaction is our top priority, and we're delighted to hear that our efforts have met your expectations

Rated 1 out of 5 stars

I had my wife sign me up and I couldn’t…

I had my wife sign me up and I couldn’t access and put on my iPhone as I am in rehab center and have limited access to my hands due to a stroke.

They cancelled my account cause I have no credit card and also I didn’t sign in. I spoke to my wife about why. I can’t access my apps center due to password. So that is why they get a zero.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

GotBackup provides way more value than…

GotBackup provides way more value than any other cloud storage provider in the marketplace. They also have a compensation plan that pays you to refer others. The customer support is top-notch too!

February 9, 2024
Unprompted review
Gotbackup logo

Reply from Gotbackup

We're so grateful for your wonderful review! Making sure our customers are happy is what drives us, and we're thrilled to have achieved that with you.

Rated 5 out of 5 stars

Gotbackup is second to none in the…

Gotbackup is second to none in the cloud storage industry. They offer more value for your money and even give you the ability to earn money for your referrals. It's a win win for everyone.

February 8, 2024
Unprompted review
Gotbackup logo

Reply from Gotbackup

Your feedback brightened our day! We're dedicated to delivering top-notch service, and it's incredibly rewarding to hear that we've succeeded in making you happy.

Rated 5 out of 5 stars

I am a Professional App & Content…

I am a Professional App & Content Reviewer and have to say this is one of the Smoothest Apps I've seen & Use Daily 😀 Automatic Back Up of Unlimited Devices, i back up my Android S21, Iphone 14 and 2 HP Laptops... All Automatically to the Cloud, with secure easy access 5 Stars

February 8, 2024
Unprompted review
Gotbackup logo

Reply from Gotbackup

Thank you for your fantastic review! Ensuring customer satisfaction is our top priority, and we're thrilled to hear that our efforts have resonated with you.

Rated 5 out of 5 stars

I love being part of gotbackup family.

I love being part of gotbackup family.
they give some much value to their team.

February 8, 2024
Unprompted review
Gotbackup logo

Reply from Gotbackup

We're grateful for your kind words! Customer satisfaction is paramount to us, and we're glad to have left a positive impression on you.

Rated 5 out of 5 stars

Got Back Up has Your Back

"In the digital age, data is the new gold, and protecting it is paramount. That's where Got Back Up shines as the ultimate guardian of your digital treasures. 🛡️

As someone who's navigated the treacherous waters of data loss, I can attest to the peace of mind that Got Back Up provides. It's not just a platform; it's a fortress for your files, offering unparalleled value in the realm of data storage.

With Got Back Up, you're not just saving files; you're securing your business's future. The ease of use, combined with robust backup capabilities, makes it a no-brainer for anyone serious about safeguarding their data. Whether it's precious family photos or critical business documents, Got Back Up has your back.

The value proposition is clear: for a service that offers such comprehensive protection, the investment is a mere drop in the bucket compared to the potential cost of data loss. In the world of data storage, Got Back Up isn't just the best choice—it's the only choice for those who understand the true worth of their digital assets.

If you're on the fence about where to entrust your data, let me make it simple for you: Got Back Up is the best in the business. Period. Don't wait until it's too late—secure your legacy with Got Back Up today."

February 8, 2024
Unprompted review
Gotbackup logo

Reply from Gotbackup

Thank you for sharing your experience with us! It's incredibly rewarding to hear that our service has left you satisfied. We look forward to continuing to meet your expectations in the future.

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