Goth N Rock Reviews 1,182

TrustScore 3 out of 5

2.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the delivery service, noting that items arrive on time and in good condition. Some people are pleased with the products, finding them to be of good quality, comfortable, and stylish, with some mentioning that items fit well and are durable. However, some people were dissatisfied with the return policy, citing difficulties with the return process, unexpected costs for returning items to China, and issues with restocking fees. There are also mixed opinions regarding product quality and what is received versus what is advertised, with some customers reporting that items did not match descriptions or photos, were made of different materials than expected, or had poor finishes and incorrect sizing. The order process also generated some frustration, with reports of long delivery times, items not being shipped, and a lack of communication from customer service regarding order issues.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. Many reviewers express significant... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express significant disappointment, citing poor... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report positive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with some customers praising super fast shipping,... See more

Return policy

Customers consistently express significant dissatisfaction with the return policy. Many reviewers report that... See more

Based on these reviews

Rated 3 out of 5 stars

I have today recieved my package at last. Looks like they sent me a replacement which I'm delighted with. I could have been saved from all the heartache if they had shown they would help me, a... See more

Rated 3 out of 5 stars

I ordered a coat. Took so long to receive. Didn't get it in time for what I needed it for. But with that being said, I finally did get it. Love the coat. Good quality. Stylish looking. Will I orde... See more

Rated 2 out of 5 stars

Shipping and delivery time went perfect. When they arrived though, it wasn't quite the fabric i expected. it should've been normal jeans but they came from china. The quality sank but in the store pic... See more

Rated 2 out of 5 stars

The item arrived and wasn’t what I expected based on the photo but quality seemed fine. I contacted them for a refund, received one reply and have been ghosted ever since. The customer service is non-... See more


Company details

  1. Clothing Store

Written by the company

At Goth N' Rock, we are passionate about offering bold, alternative fashion for both men and women. Our collections feature a wide array of gothic and rock-inspired clothing, from jackets and dresses to footwear and accessories, including chokers, rings, and bags. Each item is carefully curated to represent edgy, rebellious styles that allow individuals to express their unique personalities. We also frequently offer sales, making our distinctive apparel accessible to everyone who wants to embrace their dark aesthetic.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Description of the fabric of the dress I ordered was not correct

The dress I ordered was supposed to be velvet. When it arrived it was not velvet but was some thin synthetic material with no nap and felt very cheap. When I reached out the the company they only offered a 40% discount on my next purchase- no return. I would not have paid $20 for the dress I got but it was $60 and supposed to be on sale. Very disappointed and it appears I have no recourse at all.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Loving This Purchase

Shipping came super fast, box packed tight no damage. Fit spot on my size, wore it first night out. Felt legit quality right away, buddies jealous already. Happy repeat buyer here.

January 4, 2026
Rated 5 out of 5 stars

Feels Great

Man, I snagged this classic cotton t-shirt from Goth N' Rock and it's a staple for my goth wardrobe now. The soft fabric feels premium against the skin, draping just right without clinging too tight, and it pairs killer with my ripped jeans or leather pants. I've rocked it to a couple concerts already, headbanging all night with zero fading or shrinking after washes, and the subtle dark print pops under stage lights for that edgy vibe. Seriously, if you're into alternative style, this tee delivers confidence and durability every wear.

January 16, 2026
Rated 1 out of 5 stars

Buyer beware.

Buyer beware. I ordered a beautiful wool coat. What arrived was a cheap ugly coat that was synthetic. Though their site does say returns are accepted, like other comments, there is a restocking fee and the return cost is your responsibility. It goes to China which ends up costing too much to really even bother. I refuse to take the store credit and believe it's bad energy to keep a credit for the sake of it. Don't shop here. It's not worth your time and money.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Size Spot On

No customs delay, straight to door smooth. Fit true chart, layered perfect cold night. Wore twice already, holds shape wash one. Impressed total newbie buyer.

January 8, 2026
Rated 1 out of 5 stars

DO NOT BUY from this company!!!!

AVOID this company! I ordered 2 pairs of jeans for my daughter at a cost of £165. They didn't fit so I started the return process on the 1st Jan 2026. 23 days later, having sent 9 emails I finally receive the return details. I need to send the jeans back at my cost to China, plus they will deduct a restocking fee of $8 per item. Given the terrible customer service I don't even trust I will receive the money back. Terrible company, do not buy from them unless you are confident you will not need to make a return.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality, very ill sizing, ignore emails. Do not waste a penny with this shit heap of a company.

December 17, 2025
Unprompted review
Rated 2 out of 5 stars

Ghosted by customer support

The item arrived and wasn’t what I expected based on the photo but quality seemed fine. I contacted them for a refund, received one reply and have been ghosted ever since. The customer service is non-existent and I have no way of returning my item as the direction given is simply to contact them.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Fit

Seamless order flow, packed pro no crinkles. First impression nailed fit wise. Bounced bar to club fine, breathable key. Added staples my rotation quick.

January 16, 2026
Rated 1 out of 5 stars

Cheap and Not Like Item Puctured

I ordered a jacket and it looks nothing like the picture shown. The fabric which is supposed to look like leather is rubbery and cheap. Fit is terrible. They say they offer returns, but then they tell you that they have to be sent overseas, and it would be too expensive ( since the customer has to pay to send it back), and they offer40% off another item. Are they KIDDING? This company should be banned. Total scam.

January 15, 2026
Unprompted review
Rated 2 out of 5 stars

Refund is virtually impossible

The material quality is not great. but the main problem is the refund. You have to send the package at your expenses to somewhere in China, which means the refund will be scooped by the transport...

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Gothnrock.com fraud scam

I tried to do a purchase from the shop, but my item was not in stock. support got in touch with me proposing to choose something else from the store, but I have chosen refund. Money was not returned to me, I keep sending emails to support, but checking those comments situation doesn't seem to be positive.
I encourage everybody to report on this website everywhere, where possible so that this organization could be fined and closed.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Did not get all the merchandise I…

Did not get all the merchandise I ordered. What I did receive was NOT what it looked in photos. VERY SMALL!!!! Looks like kid's clothes. Nothing fit. And I am having a hard time returning and getting refund for what I did receive and they are NOT helping with what I did NOT receive! HORRIBLE COMAPNY!!!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Ordered a jacket which took ages to be delivered. Had to email them several times to chase the order. When it finally arrived it was creased, not the quality I expected compared with the picture on their website. When I messaged them I was ignored. No reply. Nothing. Bad quality item. Rubbish well actually non existent customer service! Do NOT order from this company!

January 13, 2026
Unprompted review

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