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See what reviewers are saying
Bought tickets in April for Queen with Adam Lambert at Manchester Arena this coming Saturday..as the time was getting nearer I thought I would cntact them last Friday to see where our tickets were..... See more
My girl firend ordered tickets for Queen at Birmingham NEC for 30th November 2017. As the date is getting close and the tickets had not arrived. We attempted to contact Goticketsuk. And nothing!! I d... See more
My husband booked a surprise birthday present to see Elain Page. He commented that he received a first-class service by the customer services when he placed this booking over the phone with gotickets.... See more
Company details
Information provided by various external sources
Go Tickets UK, EU & USA is one of the world’s leading ticket brokers, selling millions of tickets for various events around the globe year on year at affordable prices.
Contact info
23 New Mount Street, M4 4DE, Manchester
- 08002465364
- reviews@goticketsuk.com
- goticketsuk.com
Robbie Williams tickets
booked my Robbie Williams tickets in January rang to make sure things was OK as we had not had them but was reassured they would be sent out 2 weeks before and all was OK got a text to say shipment was late and would get them the week before and today had a email saying the have cancelled them and we are getting a refund this is a joke as how am i meant to get tickets now was a lot of money and the site is still selling tickets for the venue
May 29, 2017
Unprompted review
They are a bunch of con-artists!
They are a bunch of con-artists!! Bought tickets 8 months ago and this morning receiving an email saying they've over subscribed and have cancelled my order for an event which is happening in 4 days.
May 29, 2017
Unprompted review
EXCELLENT SERVICE!!!!
Robbie William tickets arrived today can’t wait to see him live. Happy with seats booked, easy and efficient to book and good customer service when I needed to change my delivery address.
May 24, 2017
Unprompted review
Reply from Goticketsuk
Hi Melissa,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Eric Clapton tickets have arrived
Smooth process from start to finish. Tickets have turned up this week and looking forward to seeing Eric Clapton with my wife next week at the Royal Albert Hall London. Received good seats at good prices!! Recommend!!
May 19, 2017
Unprompted review
Reply from Goticketsuk
Hi Timonthy,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
BRUNO MARS booking!
I was impressed with booking my Bruno Mars tickets. Simple online process, prices clearly shown, insurance offer was a bonus and very good communication. Tickets arrived a little later than expected but was kept fully informed along the way. On the whole impressed!!
May 11, 2017
Unprompted review
Reply from Goticketsuk
Hi Linda,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Brilliant show and a great night out!!
Booked a fantastic show through gotickets. Easy to select and purchase tickets and arranged to collect the tickets from the box office which was very helpful due to being away on business. Customer services was spot on with their assistance.
April 26, 2017
Unprompted review
Reply from Goticketsuk
Hi Shane,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Very good service will definitely use again!
Received a 5 star service from Gotickets from start to finish of the booking process and good communication. Can not complain about anything, tickets arrived around 2 weeks before the event which was expected. Will definitely use again.
April 19, 2017
Unprompted review
Reply from Goticketsuk
Hi Juliet,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Excellent Customer Services
I was just now discovered this company. I checked it out. I can now buy tickets for concerts, sporting events,comedy shows. Finally one place to buy all my entertainment tickets. I purchased some concert tickets. It was easy, safe and efficient. No hassles.
April 5, 2017
Unprompted review
Reply from Goticketsuk
Hi Darren,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Easy to book & good prices but not easy to cancel
The first time I have used this company and everything went smoothly with my booking, however when I wanted to cancel my order due to an unforeseen double booking with another engagement I was told NO. I was told if I had taken out the refund protection policy it would be possible but if not there was nothing they could do as all ticket sales are final unless the event is cancelled or postponed. I felt quite unhappy about this experience but I did manage to alter the date of my other engagement so I can now attend but be very careful if you need to cancel or my advise take out the protection policy it could save you money!!!
April 5, 2017
Unprompted review
Reply from Goticketsuk
Hi Sally,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com. Our refund policy is standard across the ticket industry and we can only guarantee a refund if the event is cancelled or postponed. However if you take out the refund protection option at a small cost per ticket this will safe guard you in this type of situations.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Simple company to book with!
In a nutshell, GoTicketsUK is simply amazing!
Ticket pricing is what separates it from the rest. The website is easy to navigate, the delivery of tickets is on time and altogether, the entire experience is wonderful. Would absolutely recommend it!
April 5, 2017
Unprompted review
Reply from Goticketsuk
Hi Alex,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
I would recommend this company to others
I would be honest and say this is a good company to use and would certainly recommend to others. The main plus with this site is the ticket prices which are definitely the winner for me to choose this company over others.
March 28, 2017
Unprompted review
Reply from Goticketsuk
Hi Tracey,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Disappointed with website freezing
I have used this company in the past but was very disappointed when I went to make a booking for Rod Stewart Greenhouse tickets when they when on sale but the website just froze which resulted me not getting the tickets I wanted at the prices I wanted to pay. By the time everything was sorted out with my computer the prices had inflated 3 fold..... Not a happy customer!!
March 14, 2017
Unprompted review
Reply from Goticketsuk
Hi Tom,
We do apologise you encountered this issue when making your booking. This is a very rare situation that occurred but was caused by a high demand of customers trying to book the same event at the same time and the servers had a slight overload issue on the day.
We hope this has not put you off using us again in the future and we welcome to see you again.
Best regards
Go Tickets UK
Overall impressed
I have used Goticketsuk a few times now and have been impressed with the ease of booking and service received. The site is fully informative and you are kept fully up to date with what is happening with your order with email and text messages. Tickets arrive on time first class and sign for which is a piece of mind. Will continue to use this company and recommend to others.
Suzanne Jones
March 14, 2017
Unprompted review
Reply from Goticketsuk
Hi Suzanne,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Thank god for refund protection policy
My wife had a terrible fall and had to go to hospital just before we was about to see Robbie Williams at Christmas. Fortunately we had taken out the refund protection policy which completely covered us cancelling going to the show. After a few completed forms and a medical note from the hospital we got a full refund. My advise is it is well worth taking out the policy out it could save you a packet. A big thank you to the customer service staff who sorted everything out for me. I am pleased to say my wife has made a full recovery now. Gotickets is an awesome service to use and a much recomended for everyone out there. James
February 22, 2017
Unprompted review
Reply from Goticketsuk
Hi James,
We are pleased to hear you had a great experience when making a booking through our website at Goticketsuk.com. I am sorry to hear about your wife's accident and I am pleased to learn she has made a full recovery. It is always advisable to take out the refund protection option to safe guard your self against any unforeseen incidents which my occur in the future.
Thanks again for the taking the time to provide some fantastic feedback and we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Problems with duplicate payment
Everything was fine with my booking but I was charged twice for the same order to my frustration. A few calls and emails and the additional payment was refunded. My advise when making a booking don't press the payment button more than once as it might happen again. Customer service was spot on fixing the problem......
February 1, 2017
Unprompted review
Reply from Goticketsuk
Hi Denver,
We do apologise you encountered this issue when booking. This is a very rare situation that occurred and it took the accounts team no time to identify and refund. The duplicate payment was credited back to your account in the time specified.
We hope this technical issue has not put you off using us again in the future.
Best regards
Go Tickets UK
Great show & great service
The show was excellent and we had great seats with good views. First time used this company online and managed the booking with no problems. Tickets arrived when confirmed by the company!
January 26, 2017
Unprompted review
Reply from Goticketsuk
Hi Julius,
We are please to hear you had a great experience when making a booking through our website Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Duplicate payment issue
Booked my tickets for Robbie Williams Westminster halls last minute. Everything was completed fine online, I received my tickets fine in the post but when I checked my bank statement I had bee charged twice. Called customer services who where good at handling this matter and the issue was resolved very quickly.......
January 7, 2017
Unprompted review
Reply from Goticketsuk
Hi Jessica,
We are please to hear you had a positive experience when making a booking through our website Goticketsuk.com. However we are sorry to hear you was charged twice and we do apologise about this matter occurring.However this issue sometimes can be caused my pressing the payment button more than once at the end of your booking, we ask to try and only press this button once to avoid this hapeing in future transactions with us.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Ticket Arrived Late!!
Tickets arrived very late which was very frustrating. Had to keep phoning the company everyday to see when my tickets will arrive which was very annoying. Finally arrived apparently they were sent to the wrong address... Not sure what to believe however all good in the end!
December 16, 2016
Unprompted review
Reply from Goticketsuk
Hi Luke,
We are please to hear you had a fair experience when making a booking through our website Goticketsuk.com.
We are sorry to learn your tickets arrived slightly later than expected. We generally get all our tickets out to customer on time but in some rare occasions such as yours we received the tickets very late from our supplier. I am glad everything was resolved swiftly in the end and we apologise for any frustration received on your part.
We hope you have a better experience when you book with us again in the future.
Best Regards
Go Tickets UK
GOOD SEATS FOR JUSTIN BIEBER
Thank you for the great seats we received to see Justin Bieber. I have used you in the past and will continue to use again in the future.
December 5, 2016
Unprompted review
Reply from Goticketsuk
Hi Linda,
We are please to hear you had a great experience when making a booking through our website Goticketsuk.com.
Thanks you for the taking the time to provide some fantastic feedback, we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
Need to be quick for Phil Collins
I tried to make my second purchase with Gotickets for Phil Collins tickets but tickets just run out in seconds. No tickets held in a queuing system as such or I was too slow either way was disappointed.
November 15, 2016
Unprompted review
Reply from Goticketsuk
Hi Melanie,
We are sorry to hear you did not manage to secure some tickets for Phil Collins. Unfortunately we can not reserve tickets and on popular events there can be hugh demand which means you have to be fast.
Thanks you for the taking the time to share your experience feedback with us and we look forward to you booking again with us in the future.
Best Regards
Go Tickets UK
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