Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.
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See what reviewers are saying
PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... See more
We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... See more
Company replied
Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... See more
Company details
Written by the company
Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.
Contact info
121 Cheshire Ln Suite 400, 55305, Minnetonka, United States
- (888) 903-0333
- info@gotopac.com
- gotopac.com
4.3
Excellent
875 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer service, competitive price.
Great customer service, competitive price, stock available.
June 3, 2023
PO 11037_ESD Chairs
Quick response with receiving a quote. Great Customer Service in keeping me informed of my shipment.
May 18, 2023
PAC is reliable and professional
PAC is reliable and professional. Prompt to respond to any questions. Deb has been great, from the quote, to the order, to the transaction, to receiving the product. I compare price/product with other companies, but I have been purchasing from PAC for the last few years as a result. Great company to work with.
May 13, 2023
Great Service!
Production Automation went way above expectations to meet our requirement.
April 29, 2023
Great service..excellent products.
April 28, 2023
Working well, no problems.
I bought the StatPro ADL-3D122N Filament dry cabinet. Product is as advertised and arrived when they said it would. I have 21 rolls of PETG and PLA+ in it now. It took about a day and a half to get down to 8% R.H. Room is around 35-40%R.H. After opening door it takes about an hour to get back down to below 10%. Have not tried leaving spool on hanger and printing from cabinet but will probably try it in the future. All around good quality piece of equipment.
May 3, 2023
They were very easy to deal with.
They were very easy to deal with.
Knew just what I needed.
Thank you
May 3, 2023
fast and quality
May 2, 2023
Replacement part
I purchased equipment from a grocery liquidation and was able to get replacement pieces easily.
April 22, 2023
I have been ordering material for some…
I have been ordering material for some time now and the customer Rep (Deb Brunote) is fantastic. My orders are always correct with delivery and pricing, she makes it so easy.
April 28, 2023
Great company
March 29, 2023
Awesome customer service, quick shipping, and quality material!
Awesome customer service, quick shipping, and quality material! Would definitely recommend and buy from again!
March 31, 2023
Reply from Production Automation Corporation
Thank you for your kind review! PAC appreciated your business!
I chose this company because of the…competitive pricing
I chose this company because of the pricing. Delivery was quick and product is exactly as described. I will be purchasing more products them in the future and I highly recommend them.
March 25, 2023
Reply from Production Automation Corporation
Thank you for your kind review! PAC appreciated your business!
Responsive
Responsive, informed, prompt, effective. Everything a customer wants, and it keeps me coming back, even though I am a demanding customer.
March 25, 2023
Reply from Production Automation Corporation
Thank you for your kind review! PAC appreciated your business!
I thought I was ordering a 12 ft x 22…
I thought I was ordering a 12 ft x 22 in mat. What I got was 12- 12 in x 22 in mats. I have called and emailed to get this issue resolved. Was told that I would be getting a RMA Label so I could return the wrong items for a refund. That was 3 days ago. I still have not received anything. On top of that it was over a month after I placed my order before someone contacted me about the color I wanted was backordered. Invoice says notification of shipment within 72 hours never received one. They just showed up one day over 2 months after the order was placed.
4/22/23 Item is returned and fully refunded. Thank you.
March 16, 2023
Reply from Production Automation Corporation
Hello Debrah, We apologize for the manufactures mistake. We have been dealing with a lot of delays lately. We have fully refunded your order. If there is anything else we can do for you, please let us know! We appreciate your business and we are sorry that your order was not satisfactory.
Demanding Customer Tamed
We have been demanding. PAC has been professional, responsive, and very good to work with. We have asked for a lot of information and PAC has delivered beyond our expectations. Your not just dealing with a black box on the internet. PAC is real people helping fill your orders and answering tough questions.
March 23, 2023
Reply from Production Automation Corporation
Thank you for your kind review! PAC appreciated your business!
Timely delivery and good quality…
Timely delivery and good quality products at economical price.
March 16, 2023
Reply from Production Automation Corporation
Thank you for your kind review! PAC appreciated your business!
Customer service was great
Customer service was great. Only thing that doesn't make this 5 starts is the time from order to delivery. Almost 2 months.
March 8, 2023
Reply from Production Automation Corporation
We apologize for the delay! Thank you for your review! PAC appreciated your business!
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