Gotyshop Reviews 

169
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Will definitely buy again next year. Order went through right away. The email with the key and detailed steps to activate did come several hours later, however, the potential long wait time was discl... See more

Company replied

Rated 4 out of 5 stars

Directions can be a bit confusing if you setup a new xbox account and don't setup auto payments before you start the code entering process. In the end, everything worked as planned. Customer service... See more

Company replied

Rated 5 out of 5 stars

Excellent shop to work with. I purchased an Xbox membership with them and had not issues with the purchase. Through my own doing I did not register immediately and when I finally did I had some proble... See more

Company replied

Rated 4 out of 5 stars

I ordered the 12 month Ultimate game pass. Price was fair and instructions were clear. I guess the other reviews have never used vpn keys before so they were confused. Followed the instructions given... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(169)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s my first time buying with…

It’s my first time buying with Gotyshop. I’ll be honest at the beginning was a little scared thinking could be scam… but I have a problem during the process to install the codes and they answered same day, my Xbox ultimate pass is working now.. the process is easy and you get what you buy.

October 26, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Jorge,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Never Going Anywhere Else For A Subscription!!!

It was a simple and easy process as long as you know how to read and follow directions lol. I definitely will be returning when i need to renew my subscription without a doubt. Literally all you have to do is follow the directions. The email response times were great as well in regards to having any questions or needing to communicate with them. Thanks Gotyshop!!!! I will definitely be recommending you to every gamer I know.

October 26, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Very straightforward and simple

Very straightforward and simple, the instructions were clear and got what I paid for

Plus, they are my fellow Ukrainians so always an extra star!

October 25, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Denis,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

It worked

I followed the instructions. was a bit tedious , but it worked .

October 24, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

I was worried when I didnt hear back…

I was worried when I didnt hear back within the 6 hours listed for 3 years worth of gamepass, I gave it almost a full day then suddenly got the email to confirm my order, then another email with the key codes and instructions. If you follow the instructions, you will be all good. I took the time and re-read it a few times before starting. Took 15 minutes to redeem all the codes in order. I now have gamepass till 2028. Highly recommended.

October 19, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Little apprehensive with all the VPN…

Little apprehensive with all the VPN steps and such but all worked as advertised and all MS keys redeemed! Super happy!

October 10, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Totally worth it.

I was skeptical at first but I soon got my codes around 4 hours later. Paid for 12 months plus ultimate for $125 total. I received 5, 3 month codes plus the one to change to ultimate. Got 16 months with autopay on!

You have to follow instructions as written. Had an issue on my end due to not paying attention but they responded within 6 hours to help me get it fixed.

October 6, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Eric,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Fast delivery and fast response when…

Fast delivery and fast response when had questions product was as promised thank you

October 4, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Jessica,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Great customer support

Great customer support, fast and reliable. Walked me through the process with great pricing on site…recommend

October 3, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 4 out of 5 stars

I got what was advertised

I got what was advertised, but had to jump through a bunch of hoops to activate the codes, including installing a VPN. It felt a little sketchy. Seems to be working fine and I have no issues.

September 19, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Customer support made the difference

Customer support made the difference. I’m 44 male, so I needed a refresher.. if you’re skeptical of these “discount code” deals and think they’re not real, like I have been in the past, then read on for more details below - in short this seller is super solid, this works for real, you can do it all on your phone, plus they have a legit customer support so you’re not feeling lost or paired with an AI bot - and it’s easy to follow their instructions.

TLDR….but useful details if you’re new at this stuff. I bought this a lil wary because of the ‘conditions’ necessary to be able to redeem the codes. For example, turn off your gamepass subscription auto renewal, wait until your pass is about to expire (don’t worry just means you have to reload it at some point, which you’re about to do with this process). I bought my subscription through gotyshop via G2A.com or one the ‘discount’ gamepass code sites.. I chose gotyshop due to price AND because it works on existing accounts! Which is true! *You don’t want the codes that require a brand new account or some account share BS. (Watch for this because those ones will not work.)
Long story longer, I had to wait 5 weeks for mine to expire.. customer support emailed to follow up with me on two different occasions without me having to reach out. They kept my order on hold until my current subscription was finished. I reached out on a Sunday morning and got a response within :30 minutes confirming my order and giving me the codes with the instructions. It’s like 4 steps, easy.
Note: You will have 48 hours to enter the codes once your order is confirmed by you with support, so do it the day it expires.
Following the instruction guide on the website is easy, you click the link to use a quick VPN client, then input the private address link (within the instructions) into the VPN client.. once connected there you go to the Microsoft redeem code page (link also in the instructions). Then input the redeem codes they give in the order they give em in the confirmation email. It’s specific.
It worked first try once I used their VPN client on the instructions - they are easy to follow. Note2: I DL’d a separate VPN app at first trying to find one with free trial etc all this bullsh, then read all the instructions and realized I just had to use the vpn client in the instructions. So read them and do all the steps (do not try to use a separate vpn app it’ll just mess you up)

I would purchase from gotyshop again for sure.. I only write reviews when I have meaningful experiences (bad or good). This was a good experience, got my ultimate renewed for 12 months plus 1 free month for less than $10/month. I ain’t paying no $20-$25 a month to Microsoft.
Thanks for listening, hope this helps some lost souls.

September 28, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Xbox ultimate key pass

Excellent service , fast and very easy to follow. Over half price for the 12 month pass. $115.
Only complaint if any, it was advitised as 12 month ultimate key plus free 1 pass. Did not recieve the second part. Even so I got the part I wanted and needed. Would definitely use again.

September 28, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Worked great

Worked great! Super friendly and responsive!

September 19, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Robert,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 1 out of 5 stars

Bought a 24 month pass and they give…

Bought a 24 month pass and they give you 6 codes. One of the codes didn't work so I got 17 months instead of 24. They got back to me and told me that the problem was on the Microsoft side. They gave me instructions on how to deal with it which didn't work and I got the remaining 17 months taken off my account. So I paid $167 for nothing. I would never do business with them again.

September 1, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello,

Thank you for taking the time to share your experience!
You can contact us at https://gotyshop.com/contact/. I assure you that we will do everything possible to resolve this.

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

It works!

Very easy instructions, all codes worked perfectly. I bought the 2 year gamepass for my personal account. Will definitely be using them when 2027 comes around.

September 5, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Todd,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Great pricing and got exactly what i…

Great pricing and got exactly what i ordered i even had a problem with a code and they were ready to help me with the issue even thought it wasnt theyre fault.

August 23, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Sergio,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Would give a 5 Star. Excellect service.

Brought a 24 month xbox subsription and it worked out great. Microsoft credited me 23 months but what a steel. Seller very responsive and activation is very straight forward. Seller provides detailed instructions. I did not use their VPN however they do provide instructions on how to get the VPN. I used my own VPN and it worked out great. Make sure to follow instructions to the T. Would 100% recommend this seller.

August 29, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Noel,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Discounted 12 months of Xbox gamepass

Follow the directions carefully that are given. 12 months of Xbox gamepass ultimate works and for less than half the price retail for 12 months.

August 18, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Jay,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Game Pass Ultimate!!

I bought the Game Pass Ultimate 12 month digital codes and got Ultimate for $115 for TWELVE months!! Savings are huge and the steps needed to take are super easy and laid out nicely by the buyer. There is absolutely no reason to NOT purchase from this seller. Save yourself your hard earned money and go with these people. Will be back next time. A++++++

August 15, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello Daniel,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

Rated 5 out of 5 stars

Stacy@support was wonderful

Stacy@support was wonderful! Patient and very helpful when I ran into a couple of issues (all of which were user error lol) Five stars and will definitely recommend to friends in the future.

August 15, 2025
Unprompted review
Gotyshop logo

Reply from Gotyshop

Hello David,

Thank you for the great review!
We are glad to hear that you had a good experience! We hope to see you soon!

Regards,
GotyShop Team

Thank you and see you on Gotyshop.com!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look