Gourmet eLiquid Reviews 5,524

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often noting that orders arrive the very next day. People appreciate the excellent product selection, including a wide variety of vape liquids and accessories, all offered at competitive prices. The overall service is frequently highlighted as top-notch, with many consumers commending the ease of the ordering process and the helpfulness of the staff. However, some customers also noted issues with incomplete orders, where items were missing without explanation. A few other people also felt that their inquiries regarding product problems, such as scratched screens, were ignored, leading to dissatisfaction.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the rapid and... See more

Product

Reviewers mention positive feedback about product. Customers are pleased with the wide selection and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and easy service,... See more

Price

Consumers find price to be positive, often highlighting competitive pricing, sales, and a rewards system that... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the swift processing and... See more

Based on these reviews

Rated 5 out of 5 stars

I love Gourmet E-liquid online store. There's always much more than any other online or vape store available. I love the fact i can place my order and it's guaranteed to arrive at my door the follow... See more

Rated 5 out of 5 stars

The whole process is easy and quick. The website is really straight forward to navigate. delivery I'm always very pleased with how quick my orders arrive. Great prices and can’t complain about there... See more

Rated 5 out of 5 stars

My go-to online shop for all things related to vaping. Gourmet e-Liquid always processes my orders swiftly, for example, last time I ordered was on a Friday and my delivery via Royal Mail (free from £... See more

Rated 5 out of 5 stars

Ive ordered from these guys for about a year and every order is always correct and delivery is speedy.on my last order one of the flavours was out if stock so they contacted me to offer a different fl... See more


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About Gourmet eLiquid

Information provided by various external sources

Gourmet eLiquid are a electronic cigarette and eliquid online retailer that specialize in stocking premium US and UK eliquids and premium e-cigarette devices.

Free Shipping

Free 24 Hour Tracked shipping on orders over £20.

Spend £20 on our store and receive free 24 hour tracked shipping. You'll receive a tracking code so you can keep track of your package. First class packages usually arrive the next day when ordered before 4pm.

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast and easy service

Fast and easy service, I've been using Gourmet eLiquid for over a year now. Every month, when I place my order, it arrives the next day, and there are never any mistakes.
Their prices are competitive and the rewards system they have when you purchase is nice allowing for a £5 discount when you've earned enough points.
They also often have sales on with discounts of 15-20% off.
I cannot recommend them enough.

February 26, 2026
Rated 5 out of 5 stars

Ordered 20th March

After some confusion due to the item ordered being unavailable. My order arrived promtly and the customer service individual I dealt with was very helpful.
Will definatley order again.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Vaping go to.

As usual, top service with Gourmet, good comms, quick response to product inquiry (bought 2 new kits) usual swift delivery and good choice and pricing on products.
This Team has been my go to for all things Vaping ever since the Pandemic hit. As the saying goes ‘if it ain’t broke, don’t fix it’.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Top website, great IVG vapes, customer service is second to none, have always resolved any issues, have gone above and beyond to ensure I get my vapes and delivery has always been speedy! Will use always

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great juice choice

Going with 5 stars as I hunt unique juices as bored of the normal. But I made quite a large purchase but they didn’t have it in stock. Milo got hold of me pretty quickly & said he would sort the refund out immediately & he did just that. A lot of places take a while to refund. They have a good product line but their downfall is they are roughly a fiver more expensive on every juice than maybe 10 other places I can think of. I hope they realise this & adjust the prices as they would be very popular. Don’t think that’s going to help me win a voucher 🤣 but it’s the truth

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Scratched screen

Ordered a new voopoo drag 3 to find the screen was scratched up, emailed about the problem and have been completely ignored.

February 17, 2026
Unprompted review
Gourmet eLiquid logo

Reply from Gourmet eLiquid

Hi Callum,

Sorry your Voopoo Drag 3 arrived with a scratched screen, that’s obviously disappointing and not the experience we want our customers to have. Just to clarify, the device is supplied to us sealed and brand new from the manufacturer, and we dispatch it in that condition.

Regarding the “ignored” part - when we checked, we couldn’t locate your original email in our inbox. As soon as we saw your Trustpilot review on 19th Feb, we contacted you the same day to resolve it.

We offered a free return and a replacement, which is the correct process for a faulty/damaged device. You advised you didn’t want to return the device, so we weren’t able to complete a replacement/refund without the item coming back. We then sent a goodwill pack, but we understand you’ve said you’re not happy with that.

If you’d like to proceed with a replacement or refund, we can still help - we’ll just need the device returned using our free returns link. Please reply to our email and we’ll get it arranged.

Kind regards,
Gourmet E-Liquid

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