Gourmetshoppen Reviews 28

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Har handlet her et par gange efterhånden og må sige jeg har fået bedre service andre steder end det jeg har oplevet her. Ret arrogant og slet ikke imødekommende.

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Rated 5 out of 5 stars

Jeg havde fået tilsendt et forkert produkt (tærteringe i anden størrelse end bestilt) og var lidt tidspresset ift. bagning til stor fest i familien. Men det hele blev bare så fint håndteret af Claus,... See more

Rated 5 out of 5 stars

Super service på alle punkter varm anbefaling her fra. Jeg havde bestilt en sukkerstrøer samt nogle afkølingsriste. Min pakke kom super hurtigt der havde dog være en drille nisse på lageret der... See more

Rated 5 out of 5 stars

Vi fik en pastamaskine i julegave, og grundet helligdagene kunne vi først reklamere over den igår den 28-12-2022. Maskinen blev ved med at komme med små “nitter” af et eller andet i dejen, når... See more

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4.1

Great

TrustScore 4 out of 5

28 reviews

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Rated 5 out of 5 stars

Virkelig god kundeservice

Bestillingen gik smertefrit og leveringen var hurtig.
Desværre besluttede PostNord at spille fodbold med pakken og lade en flok vilde grævlinge slås om de sørgelige rester.

Jeg forsøgte først at klage til PostNord (hvilket viste sig at være umuligt), og derefter kontaktede jeg Gourmetshoppens kundeservice.
I modsætning til PostNord (som jeg vil forsøge at undgå i fremtiden), var sidstnævnte meget professionelle og utroligt hurtige til at sende mig en ny vare og de klarede alle problemer med erstatningskrav for mig.

Hvad angår selve varens kvalitet kan jeg først sige noget efter jul.

December 9, 2019
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