GoVisaEurope Reviews 

288
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers consistently found the application process easy, straightforward, and efficient, often highlighting the clarity and user-friendliness of the website. Many appreciated the quick submission and well-laid-out forms, making the overall experience smooth and convenient, with some praising helpful staff and professionalism. However, some customers noted transparency issues, feeling misled about paying for a service rather than an official visa, citing unexpected high fees and a lack of clear guidance before payment. Others reported slow or unclear communication after payment, with some feeling they received insufficient value or no service at all.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the ease of use, navigation, and... See more

Service

Users describe ambiguous interactions with service, with many expressing significant dissatisfaction and... See more

Website

People report ambiguous experiences with the website, with many customers finding it easy to use, navigate,... See more

Application

Reviewers highlight ambiguous aspects of the application process, with many finding it easy, straightforward,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, often citing high and unexpected fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not sure questions were answered correctly as I am travelling by road through many countries Switzerland down to Italy.....otherwise it was smooth sailing. Thank you

Company replied

Rated 5 out of 5 stars

The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly

Company replied

Rated 5 out of 5 stars

I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more

Company replied


Company details

  1. Visa Consultant

Written by the company

At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.


Contact info

4.1

Great

TrustScore 4 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(288)

287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth application process

Smooth application process

May 11, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Vuyane Nqaba!

We’re glad you found the application process smooth. Wishing you a stress-free and successful visa experience!

—Laura

Rated 5 out of 5 stars

Was able to fill with ease which for…

Was able to fill with ease which for older applicants is indeed a compliment

May 11, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback!

We’re glad to hear that you were able to fill the application with ease, and we appreciate your kind words. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

Period to be ready

It was very easy to fill and submit and all steps was clear and specific.

May 10, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Dhafir Obaidi!

We’re glad you found the process easy to fill and submit, with clear and specific steps. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

easy and fast

May 9, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Atefe K!

We’re glad you found our service easy and fast. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 1 out of 5 stars

mostly copy and paste replies ,, holiday lost

stated online they could sort my Greek visa application out within 24 hours ,, i did not expect this but thought as i had almost four weeks it should be ok ,, so paid them the £385 ,, and then were taking on average 2-3 days at a time to reply to my messages mostly with copy and paste replies which did not relate to my questions ,, one reply said things were in hand so i explained due to time going by i just now had two weeks left ,, in the end i did get a person who had read my message replying but way to late to enable me to get the visa ,, no phone number to call ,, replies mostly copy and paste ,, no understanding of my needs or they would not have accepted the task ,, three weeks before flight it was obvious they were never going to be able to help so i explained and requested a refund and they said its been worked on which it was not being ,, £2700 holiday down the drain ,, Oh well you live and learn

May 9, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Dan Jones,

We’re very sorry to hear about your experience and sincerely regret the frustration this caused. Our platform provides visa documentation guidance and support, not government visa decisions. All fees are for professional assistance, which are stated clearly before payment.

We respect your feedback and are working to improve transparency so travelers can easily distinguish official embassy channels from support services. Thank you for sharing your concern, and we wish you success with your visa journey ahead.

—Laura

Rated 1 out of 5 stars

Do not use - terrible experience

If you have booked a holiday and need a visa, don't expect to get there! Probably one of the worst companies I've ever delt with.
Days without replies to each email
Advertised 'get visa in 24 hours' , took 3 days to get an initial response
Rude customer service and just copy and paste replies (no reply made sense)
They also don't refund if they don't get the visa. They also take on visa applications that will not go through just for the money!!

May 7, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Dan Jik,

We’re very sorry to hear about your experience and appreciate you sharing your feedback. We clearly state that we assist with preparing visa applications but do not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities. We understand this may have caused frustration and take your feedback seriously to improve our communication and service.

We encourage you to contact our support team directly at support@govisaeurope.com so we can address your concerns and clarify any misunderstandings.

—Laura

Rated 1 out of 5 stars

Do not use at all costs

If you have booked a holiday and need a visa, don't expect to get there! Probably one of the worst companies I've ever delt with.
Days without replies to each email
Advertised 'get visa in 24 hours' , took 3 days to get an initial response
Rude customer service and just copy and paste replies (no reply made sense)
They also don't refund if they don't get the visa. They also take on visa applications that will not go through just for the money!!

May 9, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Darryl Jones,

We’re very sorry to hear about your experience and appreciate you sharing your concerns. We clearly state that we assist with preparing visa applications but do not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities. We understand this may have caused frustration and take your feedback seriously to improve our communication and service.

We encourage you to contact our support team directly at support@govisaeurope.com so we can address your concerns and clarify any misunderstandings.

—Laura

Rated 5 out of 5 stars

Easy and fast

May 9, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Faeqah!

We’re glad you found our service easy and fast. Wishing you a smooth and stress-free visa application process!

—Laura

Rated 5 out of 5 stars

Bad experience

Bad experience, i received an email saying i would have replied from them within 5 business days...No reply and figured later that it is lot less than the amount i paid with different agent.

May 8, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Mehad Ismail!

We’re glad you had a very good experience with our service. Wishing you a smooth and stress-free visa application process!

—Laura

Rated 1 out of 5 stars

I paid extra for express service and…

I paid extra for express service and still haven't received any update, it's been almost 3 weeks with zero communication. I had to reschedule my work trip. Terrible experience and struggling to get an answer or refund.

April 30, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Benjamin Loggenberg,

We’re very sorry to hear about your experience and understand how frustrating this must be. We strive to provide clear updates and timely assistance, and it’s concerning to hear that communication has fallen short in your case.

We would like to assist you directly; please contact our support team at support@govisaeurope.com so we can help resolve this issue.

—Laura

Rated 5 out of 5 stars

The application form was very easy to…

The application form was very easy to apply

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Yasser Barakat!

We’re glad you found the application form very easy to complete. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback! We’re glad you found our website easy to navigate. Wishing you a smooth and stress-free visa application experience! —Laura

Rated 5 out of 5 stars

Quick and professional

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, M Lange!

We’re glad you found our service quick and professional. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

Quick and efficient and very…

Quick and efficient and very professional dealing with GoVisa Europe

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Claudette Lange!

We’re delighted to hear you found our service quick, efficient, and professional. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

The strict process and clear process

The strict process and clear process

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Sesi Mabena!

We’re glad you appreciated the clear and structured process. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

Easy and Simple

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Lan!

We’re glad you found the process easy and simple. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

Very good easy

Very good easy

May 6, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Amal Zargi!

We’re glad you found our service very good and easy. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

everything was easy

May 5, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Alan Khoa Nguyen!

We’re glad to hear that everything was easy for you. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 3 out of 5 stars

voiceless and distant

May 5, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Hendrik,

We’re very sorry to hear that you felt our service was voiceless and distant. Your feedback is important to us, and we’ll review our communication process to improve. We aim to make every step of the visa application process clear and supportive.

—Laura

Rated 4 out of 5 stars

Received prompt assistance and guidance…

Received prompt assistance and guidance in your service.

May 4, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Nadette StrasserKing!

We’re glad you received prompt assistance and guidance through our service. Wishing you a smooth and stress-free visa application experience!

—Laura

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