Goyardworld 

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See what reviewers are saying

Rated 1 out of 5 stars

About a year ago, I purchased a black Saint Luise GM in Seoul. After exactly a year the handles on the bag started to come off, they cracked. Very poor quality of goods. Invest your money in LV, they... See more

Rated 1 out of 5 stars

Extremely disappointed and dissatisfied. My hobo bag started falling apart after just a few months, and the customer service has been terrible. I’ve been contacting them since March—forms, emails, pho... See more

Rated 5 out of 5 stars

I have wanted to upgrade to Goyard for years but it never materialized for one or another reason... That until last week when I finally placed my first order and my new cardholder has just arrived. In... See more

Rated 5 out of 5 stars

I purchased a Goyard bag for my wife for our anniversary from Goyard World JP. It arrived promptly and when I gave my wife the gift she was immediately concerned it was a fake because there were no... See more

Company details

  1. Fashion Accessories Store

Written by the company

We sell authentic Goyard products at discounted prices. We carry all the most popular Goyard small leather goods products. We have been in business in Japan since 2019.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The products are way cheaper

The products are way cheaper because they come from Japan so the price difference for anyone in the U.S. is pretty huge. It doesn't take that long to get anything shipped either.. I have never waited more than a week.

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

FAKE

FAKE! FAKE! FAKE! Don’t buy. They’re lying about being Goyard dealers. They have taken my money. I want a refund. It’s my hard earned money

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

FAKE

FAKE! FAKE! FAKE! Don’t buy. They’re lying about being Goyard dealers. They have taken my money. I want a refund. It’s my hard earned money

September 4, 2024
Unprompted review
Goyardworld logo

Reply from Goyardworld

We have a very generous return and refund policy, please let us know your order number and we can arrange a refund promptly if your order hasn't been shipped out.

Rated 1 out of 5 stars

BUYER BEWARE!!

BUYER BEWARE!!! This is fake so called goyard dealer. no such thing. save your money. buy from legitimate boutiques

July 9, 2024
Unprompted review
Goyardworld logo

Reply from Goyardworld

We belong to a class of companies in Japan called dealers, who deal in authentic products acquired on the grey market. All our products are real and we allow people to own Goyard products in places without Goyard boutiques.

Rated 1 out of 5 stars

Fake website

Fake website, Goyard does not have online shopping available you can only buy from the store.

June 24, 2024
Unprompted review
Goyardworld logo

Reply from Goyardworld

We're very clear about not being an official retailer on all our pages. We are a reseller of authentic Goyard products. There is a large Goyard grey market in Japan where companies can purchase real products from distributors.

Rated 1 out of 5 stars

Poor quality compared to authentic

I ordered a tote bag, it was shipped promptly. However, once I received it, I compared it to my authentic one and there were some quality issues. The stitching was messy. The stamping was not the same. It was very very close to the real one, but some quality issues. I reached out and the Offered to exchange. But I asked for a refund, after sending them side by side pictures she immediately offered a refund. I don’t believe these are authentic.

June 19, 2024
Unprompted review
Goyardworld logo

Reply from Goyardworld

Hi,

As you know, Goyard products are hand-finished and hand-processed a lot of the time. As such there are individual variations in the products. All our products come with a 100% authenticity guarantee.

Rated 1 out of 5 stars

Terrible experience!

I purchased an item on 06/01/24. I was surprised that it took a full week to go through their process of inspection, verification and getting the item ready to ship. I would have thought all their items have already been inspected and verified. Then I was notified that although my item was ready to ship, their shipper was experiencing delays due to "lack of flights".
I waited patiently and finally reached out to customer service about two weeks later only to be told that they would look into the matter. When I failed to hear from them after that, I decided it was time to cancel my order, a full 3 weeks after placing it. They could not even tell me if it had been shipped or lost in transit. Nothing.
This was the worst online shopping experience I've had with a Japanese vendor!

June 21, 2024
Unprompted review
Goyardworld logo

Reply from Goyardworld

Hi Miguel, I'm so sorry you had this experience with us. Upon looking into your order, it was slow because we both had a shortage of your desired product and there were unexpected delays in flights due to earthquakes here in Japan. We have fully refunded your order.

Rated 5 out of 5 stars

No competition

No competition! I looked everywhere and couldn't find any better prices than here. It's my second order already and I am more than happy.

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

GoyardWorld sells counterfeits

GoyardWorld sells counterfeits. I had the items in my purchase professionally authenticated and they were found to be inauthentic based on
"incorrect fonts throughout; inferior hardware branding; and chemical smell throughout."

They refused to refund me when I brought these issues, with documentation to their attention

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Initially concerned, but ended up happy with our purchase

I purchased a Goyard bag for my wife for our anniversary from Goyard World JP. It arrived promptly and when I gave my wife the gift she was immediately concerned it was a fake because there were no tags or receipts to authenticate the bag.

I reached out to Goyard World customer support and they got back to me right away and offered a refund, provided that I paid shipping to return it to Hong Kong (which is expensive from the US). Upon closer inspection, my wife believed the bag was authentic and brand new, and has been happy with the gift.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

I have wanted to upgrade to Goyard for…

I have wanted to upgrade to Goyard for years but it never materialized for one or another reason... That until last week when I finally placed my first order and my new cardholder has just arrived. In short, it is what they advertise it to be but still looks way better than in photos. Either way, a good purchase!

April 9, 2024
Unprompted review

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