GPH Builders Merchants Ltd Reviews 218

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insura... See more

Rated 5 out of 5 stars

The guys at Stonehaven Depot are tremendous - very attentive and efficient. If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality... See more

Rated 5 out of 5 stars

Great customer service, I order a lot of EZ Street pothole repair bags from here, cheapest I've found online and although it's still expensive, you have to try this stuff. So easy, seriously, you don... See more

Rated 5 out of 5 stars

I would have liked advanced notice of approximate time of delivery the day before as was still in bed at 8am ! The delivery driver was absolutely excellent. Having waited 2 minutes while I threw on s... See more

Company details

  1. Building Materials Supplier
  2. Aggregate Supplier
  3. Do-it-Yourself Shop
  4. Home Improvement Store
  5. Landscaping Supply Store
  6. Tool Store

Written by the company

We are the leading independent builders’ merchants in Aberdeenshire, with branches in Inverurie, Westhill, Stonehaven and Ellon. Whether you are a seasoned professional or tackling a project for the first time, at GPH you'll find everything you need under one roof with help from our friendly and experienced teams.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great service

Great service. Found what I wanted. Delivered. Well packed. All materials good. 👍
A message the day or night before the day of delivery would be useful.
Keep up the good work great service.

March 25, 2026
Rated 5 out of 5 stars

Fantastic job

Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insurance company, and was lovely to her.
I was highly recommend

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

The guys at Stonehaven Depot are tremendous - very attentive and efficient.

If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality - pricing is awkward to follow and I had to wait until I was in the payment portal to find out there was a multiple item discount. I tried to reset my password and 8 days later I'm still waiting for my reset email.

But at least the Customer Facing staff are absolutely brilliant.

February 26, 2026
Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service. The order was delivered on time and was cost-effective compared to other suppliers. They were also extremely helpful in amending the order at short notice. Customer service over the phone was clear and responsive, and the delivery driver was professional and courteous. Highly recommended.

January 25, 2026
Rated 5 out of 5 stars

Ideal

I called the store to ask for advice on certain materials, the man who answered was very friendly and helpful.

I ordered the materials online due to his store not having them in stock. Order was delivered with in a reasonable timeframe.

January 7, 2026
Rated 1 out of 5 stars

Bulk bags - Not so "Bulk"!


The delivered bulk bags of top soil were short i.e under measure. One of them grossly under. I've spoken with GPH and sent messages / pictures. The rep. understood and agreed. Still awaiting an answer on what remediation is intended. Tried calling and leaving message.

December 4, 2025

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