GPTZero Reviews 

135
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were unhappy with their experience overall. Many customers found the product to be an unhelpful and often useless tool for its intended purpose. Reviewers consistently reported that the artificial intelligence detection was highly inaccurate. This inaccuracy frequently led to human-written content being incorrectly flagged as AI-generated. People expressed frustration with the tool marking eloquent sentences, formal writing, or even quotes as AI. Several customers noted that texts written years before AI chatbots existed were also incorrectly identified as AI. This led to a frustrating user experience, with some feeling forced to distort their writing or wasting time trying to understand the flags. The product was described as unreliable and dysfunctional, suffering from lag and providing misleading results.

What people talk about most

Artificial intelligence

Reviewers express strong dissatisfaction with artificial intelligence detection tools, frequently labeling... See more

User experience

Customers consistently express frustration with the user experience, describing the app as terrible and one... See more

Product

Reviewers highlight negative aspects of the product, with many finding it dysfunctional and a "useless tool."... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It was quite useful until all the humanizing models came. Now, it highlights more than half the text as AI and tells you 2% AI. I don't get it. Also, there is no one to reach out to for customer se... See more

Rated 1 out of 5 stars

This app is ruining my writing. I've spent years training my academic writing capabilities. I keep getting flagged for LLM use unfairly. My own genuine writing keeps getting flagged. I have to distort... See more

Rated 1 out of 5 stars

My daughter has been using it this year, and this is so far one of the most useless tools I have seen. It takes quotes (required by teachers) and marks them as AI, it takes eloquent sentences and req... See more

Rated 1 out of 5 stars

Not accurate at all, gave it text straight from ChatGPT 90% human. I am sorry for all the students who got accused by this tool, and even more scared of those who don't study and use AI instead and ge... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

GPTZero is the first and one of the fastest-growing AI text detectors, with precise and in-depth results used by more than 4 million people, from educators, students, writers, to AI data labelers. GPTZero offers advanced AI text detection of all major large language models, from ChatGPT to Claude, Gemini, Llama and more. GPTZero is used by institutions and companies around the world including the University of Louisiana system, the New York Times, Purdue University and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(135)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This tool is a total scam

This tool is a total scam, it gives too many false positives flagging an entire paragraph as “AI generated” just for using 1 or 2 technical or formal words that are very common in essays, application/motivation letters.

I absolutely would not recommend it for reviewing any formal document, paper or essay… It’s basically snake oil

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great tool for teachers

GPTZERO helped me finish correcting my students' assignments within minutes after being used to spending hours to complete the task. It also facilitated the process of giving feedback on their writing. It is a very useful tool

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Tool for Detecting AI-Generated Text

ChatGPTZero has been really useful for checking if something was written by AI. It’s quick, easy to use, and gives a clear breakdown of its results. I’ve tested it on different types of writing, and it does a solid job of flagging AI-generated content.

The confidence scores are helpful, and I appreciate that it doesn’t just say “AI” or “human” but actually explains why. Definitely a useful tool for educators, writers, or anyone who wants to verify content authenticity.

February 25, 2025
Unprompted review
Rated 4 out of 5 stars

It’s a great tool

It’s a great tool, to see how my essay looked before turning into uni, I used chat gpt for some and it helped me see where I needed to change

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Tool for Students and Instructors

GPTZero is an AI detection tool designed to identify text generated by large language models like ChatGPT. Marketed primarily for educators, content creators, and professionals, it aims to distinguish between human-written and AI-generated content.

Pros
✅ User-Friendly Interface – The platform is straightforward and easy to navigate, making it accessible even for non-technical users.
✅ Speed & Efficiency – GPTZero quickly scans and analyzes text, providing near-instant results.
✅ Detailed Analysis – It offers breakdowns of text "perplexity" and "burstiness," two key factors in AI detection.
✅ Useful for Educators – Many teachers and institutions use it to verify student submissions and detect AI-assisted writing.

Cons
❌ False Positives & Negatives – No AI detector is 100% accurate, and GPTZero sometimes misidentifies human-written text as AI-generated (and vice versa).
❌ Limited Free Version – While there’s a free option, advanced features require a paid subscription.
❌ Struggles with Hybrid Texts – If a piece is partially written by a human and partially by AI, the detection can be inconsistent.

February 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look