GrabAgile Reviews 

2,472
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable instructors who provide practical, real-world examples that make complex concepts very easy to follow. Consumer feedback shows that well-structured workshops and interactive group activities keep everyone thoroughly engaged throughout the entire session. Many participants also appreciate these supportive learning environments, noting that they successfully passed their certification exams on the very first attempt. However, some reviewers were not happy with communication details, noting that fast pacing or constant joking made certain classes hard to follow. A few individuals also mentioned encountering minor issues regarding practice test feedback or getting straight answers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that teachers are extremely... See more

Instructions

Clients share positive opinions on instructions, noting that the training is top notch, engaging, and lively.... See more

Product

Reviewers highlight positive aspects of product, noting that the thorough course material and interactive... See more

Service

Reviewers express high satisfaction with the service, highlighting engaging instruction, efficient training... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's a very good coaching company. Full professionalism, great approach to students. Bonsy - the teacher is one of the best coaches I have ever worked with! Clear and understandable offer and what a... See more

Company replied

Rated 5 out of 5 stars

Our instructor gave us relevant examples, kept the delivery fun, and made it worth our time. The people who were in the cohort were also a great group who shared great example and actively participate... See more

Company replied

Rated 5 out of 5 stars

This experience gave me the foundation knowledge i needed to understand the Scrum Agile process. I had been thrown into it with my previous job and never received formal training, NOW I truly understa... See more

Company replied

Rated 5 out of 5 stars

The instructor was engaging. The breakout sessions were helpful. The breakout sessions were the correct mix - I loved that we stayed with one team on day 1, and then changed teams on day 2. I liked th... See more

Company replied


Company details

Written by the company

GrabAgile is a global Agile and Scrum training company focused on helping professionals and organizations build real-world capability — not just pass exams. Our programs are designed for working professionals under real delivery pressure who want practical, immediately applicable skills to perform better in Scrum Master, Product Owner, Agile Coach, and leadership roles. We combine highly engaging live training by Certified Scrum Trainers (CSTs) with hands-on exercises, real-world case studies, and post-training career support to ensure learning translates into on-the-job impact. We offer industry-recognized certification programs including Scrum Alliance® certifications (CSM®, CSPO®, A-CSM®, CAL®), along with career enablement support such as interview preparation, resume and LinkedIn guidance, mentorship, and continued learning resources. At GrabAgile, our focus is long-term career growth — helping professionals not only earn certifications, but confidently apply Agile practices to drive measurable outcomes for their teams and organizations in today’s fast-changing digital economy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,472)

516 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great teacher

Great teacher, educational and fun experience. Easy to understand and breakdown.

July 24, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Mashall! We're thrilled to hear that you found the course educational, fun, and easy to understand. We truly appreciate your kind words and support!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Very Informative!!!

Many real-world examples were helpful for understanding concepts. Break out team sessions helped cement principles in hypothetical exercises.

July 24, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, James! We're glad to hear that the real-world examples and breakout sessions helped you better understand and apply the Scrum concepts. We truly appreciate your feedback!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Highly recommend this instructor!

I can't recommend this instructor highly enough for anyone taking a Scrum Certification training course. From day one, it was clear he genuinely cared about our success, not just getting through the material to check a box before the certification exam.
He made complex Scrum concepts like sprint planning, backlog refinement, and the different Scrum roles genuinely click, using real-world examples instead of just textbook definitions with drawings and visuals as well as analogies. When people got stuck on trickier topics, like the nuances between Scrum Master and Product Owner responsibilities, he never rushed past it. He'd slow down, use a different analogy, or walk through a practical scenario until it made sense.
He was always available to stoping and answering questions over 3 days. He clearly wanted every one of us to actually understand and pass, not just sit through the course.
Beyond the material itself, he offered genuine encouragement and made an intimidating topic feel approachable. It's rare to find an instructor this invested, and I'd recommend him to anyone pursuing their Scrum certification.

July 23, 2026
Unprompted review
GrabAgile logo

Reply from GrabAgile

Thank you, Roop! We're thrilled to hear that the instructor's real-world examples, practical scenarios, and dedication helped make Scrum concepts easier to understand. We truly appreciate your thoughtful feedback and recommendation!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

CSM Certified with Bonsy

I recently completed the Certified ScrumMaster course through Grab Agile with Bonsy Yelsangi as the instructor. Bonsy presented Scrum principles in a clear, practical way using real-world examples that made the concepts easy to understand and apply. The course provided an excellent foundation in Agile methodologies, Scrum roles, events, and artifacts, while emphasizing the importance of servant leadership, collaboration, and continuous improvement. I highly recommend taking Bonsy's courses!!!

June 20, 2026
Unprompted review
GrabAgile logo

Reply from GrabAgile

Thank you, Carrie! We're thrilled to hear that Bonsy's practical teaching style and real-world examples helped make Scrum concepts easy to understand and apply. We truly appreciate your recommendation and kind words!

Best regards,
Team Grab Agile

Rated 4 out of 5 stars

The class itself was excellent

The class itself was excellent. The instructor was very professional, on task and managed the class well.

My only complaint is that this class is not the one I originally signed up for. The class I signed up for got canceled 2 times. And with the timezones, this class started at 4am local. So a bit difficult to be engaged at this hour.

July 21, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Erika, for your feedback. We're glad to hear that you found the class and instructor excellent. We sincerely apologize for the two cancellations and the significant time-zone inconvenience, and we truly appreciate your patience and understanding throughout the changes.

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

My instructor was amazing

My instructor was amazing. Joining the class was easy, the class was super interactive and fun. Very informative and helpful.

July 18, 2026
Unprompted review
GrabAgile logo

Reply from GrabAgile

Thank you, Jay Nichelle! We're thrilled to hear that you found the class interactive, fun, informative, and easy to join. We're delighted you had such a great learning experience!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Trainer was fantastic

Trainer was fantastic and very engaging. I learned a great deal about scrum theory and gained practical knowledge in product management. I would definitely recommend this course to other PMs and future PMs.

July 20, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Joey! We're delighted to hear that you found the trainer engaging and gained valuable practical knowledge in Scrum and product management. We truly appreciate your recommendation and support!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Great instructor and materials

Great class

July 13, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Marlene! We're delighted to hear that you enjoyed the class, instructor, and course materials. We truly appreciate your positive feedback and support!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Highly Recommended CSM Trainer

I highly recommend Bonsy Yelsangi for CSM training—she explains Scrum concepts clearly, keeps the sessions engaging, and makes the learning practical and easy to understand.

July 19, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Kaviya! We're thrilled to hear that Bonsy's clear, engaging, and practical teaching style made your CSM training a great experience. We truly appreciate your recommendation!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

The instructor was very knowledgeable…

The instructor was very knowledgeable and professional, who truly valued each student in the course and provided us with the best lessons learned and best practices to make each of us the best Scrum Master possible. The interaction really stood out to me because it helped us get to know other students with ideas from their experiences.

July 19, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Jay! We're delighted to hear that you found the instructor knowledgeable, professional, and supportive. We're glad the interactive discussions and shared experiences helped make the course valuable and engaging!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Great source material and live sessions!

My CSM training and certification experiences were smooth, thorough, insightful and most importantly....FUN!

July 12, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Damien! We're thrilled to hear that your CSM training and certification experience was smooth, insightful, thorough, and fun! We truly appreciate your kind words and support.

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

A company being easy to do business…

A company being easy to do business with is very important to me. With GrabAgile, I was able to find a course, register, complete a CSM course, and take the exam within a week. Bonsy is a fantastic instructor. I took the exam hours after the course ended and passed on my first attempt. I am very pleased with my experience.

July 19, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Jeannine! We're thrilled to hear that you had such a smooth experience with GrabAgile and congratulations on passing your CSM exam on your first attempt! We're also delighted to hear your kind words about Bonsy. Wishing you continued success!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Great Scrum Master course with Bonsy…

Great Scrum Master course with Bonsy Yelsangi!

July 19, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Emily! We're thrilled to hear that you had a great Scrum Master course experience with Bonsy. We truly appreciate your kind words and support!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Buy with confidence

Excellent - Highly recommended.
Fantastic teacher, easy to understand presentation and instructions and great materials.
Buy with confidence!

July 19, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, MONTECITO! We're delighted to hear that you enjoyed the instructor, presentation, and course materials. Your recommendation and kind words mean a lot to us!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

5 stars

Raj was king and beautiful and wonderful

July 12, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Adam! We're thrilled to hear your kind words about Raj and glad you had such a wonderful experience with the training. We truly appreciate your support!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Certified scrum master

The experience was very good and the instructor was amazing! The presentation, materials, and patience ensured I will set up for success and able to pass certification to become a certified scrum master!

June 21, 2026
Unprompted review
GrabAgile logo

Reply from GrabAgile

Thank you, Sevyn! We're thrilled to hear that you had such a great experience and found the instructor, presentation, and materials helpful. We wish you continued success in your journey to becoming a Certified ScrumMaster!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Excellent Certified ScrumMaster (CSM) Training Experience

I recently completed the Certified ScrumMaster (CSM) course led by Bonsy, and I wanted to share my positive experience.

The pace of the class was very well planned, allowing participants to absorb the material without feeling overwhelmed. The preparatory materials provided before the course were clear, organized, and extremely helpful in building a strong foundation for the training.

Throughout the course, Bonsy demonstrated a high level of professionalism and provided valuable guidance to help participants prepare for the certification exam. The sessions were engaging and interactive, with a variety of activities designed to reinforce key Scrum concepts and ensure a thorough understanding of the material.

Bonsy's ability to create an engaging learning environment made the course both enjoyable and effective. I would highly recommend this training to anyone seeking Scrum certification or looking to deepen their understanding of Agile and Scrum practices.

Thank you, Bonsy, for an excellent learning experience.

July 14, 2026
Unprompted review
GrabAgile logo

Reply from GrabAgile

Thank you, Joan! We're thrilled to hear that Bonsy's engaging teaching style, well-structured course, and expert guidance made your learning experience both enjoyable and effective. We truly appreciate your thoughtful recommendation and wish you continued success on your Scrum journey!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

Excellent teacher! Funny yet to the point.

Excellent teacher! Funny yet always to the point. Not a dull moment in sight. Highly recommended!

July 11, 2026
GrabAgile logo

Reply from GrabAgile

Thank you, Koen Henri De Hondt! We're delighted to hear you enjoyed Bonsy's engaging and energetic teaching style. Your recommendation means a lot to us, and we're glad you had such a memorable learning experience!

Best regards,
Team Grab Agile

Rated 5 out of 5 stars

The instructor was great and the course…

The instructor was great and the course was very hands on with the learning. Very easy to retain all the information and I’d passed the certification exam on the first try with plenty of time left over!

July 11, 2026
Unprompted review
GrabAgile logo

Reply from GrabAgile

Thank you, Justin! We're delighted to hear that you enjoyed the hands-on learning experience and that it helped you pass your certification exam on the first try. Congratulations, and we wish you continued success on your Scrum journey!

Best regards,
Team Grab Agile

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look