GrabBars.com Reviews 1,224

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the superior craftsmanship, sturdy feel, and attractive appearance of the grab bars. Many people found the website user-friendly, making the ordering process easy and efficient. The delivery service is frequently mentioned as exceptionally fast, with items arriving promptly and well-packaged, often exceeding expectations for standard shipping. However, some customers were dissatisfied with the return policy, describing it as difficult or effectively useless, especially when products did not meet their expectations regarding appearance or description. A few people also reported issues with packaging, noting that some items arrived without adequate protection or were crammed into boxes, leading to minor damage.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Consumers consistently express high satisfaction with product quality. Many reviewers praise the items as... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the ease of ordering, with many... See more

Website

Reviewers mention positive feedback about the website. Customers found the website easy to use and navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such an easy and satisfying experience in purchasing grab bars from GrabBars.com. Instead of scrolling through lists and lists of grab bars on a popular 'smile' big company site and being frustrated,... See more

Company replied

Rated 5 out of 5 stars

I highly recommend grabbars.com for their product selection, product information, placement guides, informative installation guides, and helpful customer service. Pricing is competitive too, even wh... See more

Company replied

Rated 5 out of 5 stars

My wife was coming home from the rehab hospital. The therapists said we needed a horizontal grab bar in the shower at home. The grab bar was ordered from Grabbars.com, shipped, received and now we... See more

Company replied

Rated 5 out of 5 stars

We updated our bathroom and decided to install ADA compliant grab bars. Found GrabBars.com online. Great selection and ordered easily. Package arrived two days later, using standard delivery. Durin... See more

Company replied


Company details

  1. Bathroom Supply Store

Written by the company

GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great selection, great quality, reasonable pricing

Great selection of finishes and sizing options at reasonable cost. Easy to order on line and shipped well packaged in reasonable time. Needed to install the grab bars following my spouses hip surgery to allow safe access in the bathtub/ shower. Don’t shop big box stores go to GrabBar.com, you will not be disappointed.
Installation can be done by anyone who is handy and has the right tools. Most critical is having the right drill bits for tile installation! You can order the diamond chip bit , I found my Black & Decker Tile bits ( I had) easier to use.

March 14, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your thoughtful feedback! We are wishing your wife a swift and smooth recovery, and we appreciate you choosing us to help improve safety in your home.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Grab bars

I have purchased several previous grab bars from grab bars.com. They came very fast, and are exactly what I looked at in the picture with no deviation, smart, sleek looking, and very happy with my purchase. I would recommend grab bars.com

March 17, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your recommendation! We truly appreciate your continued support and are glad everything has met your expectations each time.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Well made and sturdy

We haven't installed the grab bars yet, but they appear to be very well made and sturdy. They will definitely improve safety in our home.

March 17, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your 5-star review. We hope your installation goes well.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Your product is so beautiful

Your product is so beautiful! Loved the bathroom grab bars; they look wonderful and am just as pleased as the 2 shower grab bars I just requested. Fair pricing, very artsy, and quick response in sending the new items.

March 10, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your wonderful review! We’re so glad you love the look of your grab bars. We truly appreciate your continued support!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Bar selection is excellent

Bar selection is excellent, price relative and connection to a local installer, just spectacular!!!

March 3, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your wonderful review! We’re so glad to hear you are happen with your experiance. We truly appreciate your support!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Great product and fast delivery.

Great product and fast delivery.

February 25, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your review! We’re thrilled you are pleased with your grab bar.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Delivery as expected

Delivery as expected. Good quality materials

February 23, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you so much for your straight forward review!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Very professional

Grabbars had exactly the type of bar that I wanted, so I didn't need to compromise what I got. There website was easy to navigate to find the material, style, finish and lengths that I was looking for. They were also swift in filling my order and kept apprised of the status. And to top it off, they cost less than any other product that I could find. Kudos!

February 12, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your wonderful review! We’re so glad you found exactly what you were looking for. We truly appreciate the kudos and your support!

Jayme
Operations Manager
704-800-4629

Rated 1 out of 5 stars

Do not trust grabbars.com advertising

Do not trust grabbars.com advertising, their item pictures are nothing like the product you will receive and they will not work with you to return the items. You can only return items if you pay a 20% restocking fee and you pay for return shipping to them. That is no way to make your customers 100% satisfied. It's more like they will be 100% satified to make you pay more and they keep your money. You will be better off staying away from grabbars.com and buy your safety equipment from a locally trusted business, that will make you 100% HAPPY.
I wonder how many returns are never approved because they say items were damaged when they received them? I also wonder how many pictures they have of damaged products to say it was your return? Think about it people, with the experience I had with them, I would not trust them.
Anyone need a 24” grab bar and two 12” grab bars, “brushed nickel”. They are SILVER, not the color their website shows. I gave them a ONE rating but they don’t even deserve that.
UPDATE: My sister stopped by and said she would like to get some grab bars for her second bathroom and thankfully I told her to stay away from grabbars.com! I’m happy to tell people not to buy from them, maybe it’ll be one crappy business that shuts down.

February 14, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for taking the time to share your review.

As previously communicated, our return policy—including the 20% restocking fee and customer responsibility for return shipping—is clearly posted on our website and is applied consistently to all eligible returns. We understand that policies may differ from large retail stores, and we aim to be fully transparent so customers can review this information prior to purchasing.

I also want to again clarify that we do not offer a champagne-colored finish. The product you ordered is listed as Brushed Stainless, and the product description clearly states: “Brushed stainless steel grab bars have a cool blue-gray finish.” We also provide a dedicated Colors/Finishes tab and a product video to help accurately represent the appearance of each finish. While we strive to present finishes as accurately as possible, screen settings and lighting can affect how colors appear online.

Regarding returns, all returned items are inspected upon receipt, and any damage is documented. Returns are processed fairly and in accordance with our posted policy.

We have never and will never carry Moen products.

We regret that your experience did not meet your expectations and appreciate you sharing your feedback.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Wave Grab bar

Ordering was easy and secure, delivery fast and I love the modern look of the Wave grab bar I ordered. I will update once it has been installed and I have used it.

February 10, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your review! We’re thrilled you are pleased with your grab bar.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Wavy grab bars

I have not put them in the bathroom yet but they exactly what I wanted

February 11, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your straight forward review!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Excellent Customer service and products. Same day shipping.

My wife was coming home from the rehab hospital. The therapists said we needed a horizontal grab bar in the shower at home.
The grab bar was ordered from Grabbars.com, shipped, received and now we have it installed, all in only 5 days.
Their 42" Supreme Series grab bar fits perfectly in our Kohler Sterling 60" shower with "age in place" backers.

The excellent customer support, personal assistance in choosing the right product, same day shipping, and quality product made GrabBars.com the right choice for getting this upgrade completed in a short time.

February 9, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your wonderful review! We’re so glad we could help get your shower safe and accessible for your wife’s return home. We truly appreciate your trust in us during this important upgrade.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Best ever place for grab bars.

Unsurpassed selection of functions and styles. High quality. Very competitive pricing. FAST delivery. Great customer relations.

February 4, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your 5-star review! We truly appreciate your support!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Selection was great

Selection was great, and delivery was super fast

February 8, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your straight forward review!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Shower grab bars

The bars came and were exactly as described. Great packaging and great condition. Delivered very quickly too. Thank you

February 2, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your 5-star review! We truly appreciate your support!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Love the mount

SUPER FAST, high quality and especially like the MULTIPLE holes so you can hit studs if desired. Very cost competitive. I wished I'd known about this company before!

February 6, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your fantastic review! We’re thrilled to hear you were happy. We truly appreciate your support and are glad you found us!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Great Customer Service

I messed up my order by ordering 2 instead of 1 and they were very helpful to fix it! They even called me with updates. Very impressive customer service. Arrived quickly.

January 29, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your review! We’re glad we could quickly correct your order and keep you updated along the way. We truly appreciate your kind words about our customer service.

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

I highly recommend grabbars.com for…

I highly recommend grabbars.com for their product selection, product information, placement guides, informative installation guides, and helpful customer service. Pricing is competitive too, even when shipped UPS 2nd day air to San Diego, CA. I purchased 1 1/4" stainless steel standard grab bars in 18" and 32" for our tiled showers. I followed their placement suggestion of an entry wall and a sidewall grab bar. Likewise I followed their installation guide to anchoring each grab bar with 2 screws per flange into a stud... supports up to 500 lbs.

February 4, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your detailed and thoughtful review! We’re glad to hear our product selection, placement guides, and installation resources were helpful throughout your project.
We truly appreciate your recommendation and your trust in us!

Jayme
Operations Manager
704-800-4629

Rated 5 out of 5 stars

Excellent Service

We updated our bathroom and decided to install ADA compliant grab bars. Found GrabBars.com online. Great selection and ordered easily. Package arrived two days later, using standard delivery. During reno process, decided we needed another bar, longer, to match. Went back online, found the bar easily, but had a question about fitment and attachment. Called the 800 number and talked to Jaime (sp?). She was wonderful. Very knowledgeable, handled the order, and again, two day standard shipping. The bars look great and are a perfect match.

If you need grab bars, I highly recommend this family owned, extremely responsive and customer focused business.

January 29, 2026
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear your renovation project went smoothly and that you found exactly what you needed with us.

I'm so happy I was able to help you when you called in. We’re grateful for your recommendation and for recognizing our commitment to being responsive and customer focused. Thank you for choosing us for your ADA-compliant grab bars!

Jayme
Operations Manager
704-800-4629

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