Grabr Reviews 1,848

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Soy software developer y mi pedido era una batería original para mi notebook que no consigo en mi pais. El viajero fue muy correcto, claro y amable. El servicio me solucionó la situación. Estoy muy co... See more

Rated 5 out of 5 stars

Awesome service, used it many times and never got disappointed. Even when things went wrong (ironically on my first order), Grabr refunded me the whole transaction amount. And you can split payment in... See more

Company replied

Rated 5 out of 5 stars

I've been a user for many years and I've never had a single issue with grabr. To me it's been super simple, transparent and a lot cheaper than having my stuff go through customs 😅 10/10 would recomme... See more

Company replied

Rated 5 out of 5 stars

It's services works pretty well, an It's a helping hand to avoid paying exorbitant international shipping taxes, especially in countries like Brazil, where you are pay more then the double on most... See more

Company details

  1. Online Marketplace

Written by the company

Connecting the world through travel. Shop hard-to-reach items and a traveler headed your way will deliver it. #MyGrabrStory


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great app

Great app. Fast, confidence.

March 11, 2026
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars J Cruz! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Excellent!

February 20, 2026
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Alessandra! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Grabr has a great ecosystem

Grabr has a great ecosystem, with a welcoming community of travelers and a fast and decisive support team. Definitely recommend!

February 22, 2026
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Renan! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

It was a great experience

It was a great experience. Wasn’t sure what to think about it at first, but it turned out to be great. I receive my item.

February 1, 2026
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Sergio! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Was Great

Was Great! The product come to Perú in good conditions. Thank you!

January 18, 2026
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Adhemir! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

All the process was seamless

All the process was seamless, would use it again

December 26, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Guilherme! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Safe and easy

I've been a user for many years and I've never had a single issue with grabr. To me it's been super simple, transparent and a lot cheaper than having my stuff go through customs 😅 10/10 would recommend!

December 17, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

very good expérience

December 7, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Luciano! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Really good service

Really good service! I am always connecting with travelers, often different ones, and all of them are super helpful and trustworthy. I always choose for GRABR when I need something from abroad.

December 5, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Italo! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

It was really easy to connect with the…

It was really easy to connect with the traveler. All were clear and easy to understands 100% recommended.

September 22, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Braulio! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Great app

Great app! I’ve been using it for a while, and I can enjoy products that aren’t available in my area or are cheaper abroad. Grabr, it’s unlocked endless possibilities around the globe

September 11, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Ron! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Excellent service!!

September 8, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Kleber! Your support means the world to us — welcome to the Grabr community 💙

Rated 5 out of 5 stars

Excelente first experience

recently tried Grab and overall I had a really positive experience. What stood out to me most was how simple the platform makes it to connect with travelers and get items that are hard to find locally. The app itself is user-friendly, and communication with the traveler felt smooth and transparent. I appreciated being able to see reviews, which made the process feel safer and more trustworthy.
That said, I think there's room for improvement in a couple of areas. Delivery times can be a bit unpredictable since they depend on the traveler's schedule, so it helps to set realistic expectations and plan ahead if you need something urgently. Also, while the service fees are fair for the convenience, it would be helpful if the cost breakdown were a little clearer upfront.
In the end, I got exactly what I ordered in great condition, and I would definitely use Grabr again. If you're patient and flexible, it's a fantastic way to access products you wouldn't normally be able to get-and support travelers along the way.

September 2, 2025
Unprompted review
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Reply from Grabr

Thank you so much for the 5 stars Maximiliano! Your support means the world to us — welcome to the GrabrFi community 💙

Rated 5 out of 5 stars

Great app

Great app. It connected me with the right person to bring my product. Overall cost much better than paying international shipping.

July 31, 2025
Unprompted review
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Reply from Grabr

Thanks for sharing Matias!

Rated 5 out of 5 stars

Recommended and reliable

It is a very useful tool in cases in which, due to the characteristics of the object to be transported, it is not possible to use other more common mechanisms for the transport of goods. A very reliable and agile process. Highly recommended.

July 18, 2025
Unprompted review
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Reply from Grabr

Thanks for sharing Leändro !

Rated 5 out of 5 stars

Great experience

Great experience, the platform allow a clear process between payment, purchase (from the traveler) and delivery. When I needed support, Grabr responded very quickly. I already bought 4 itens thought Grabr, will definitely buy again.

May 27, 2025
Unprompted review
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Reply from Grabr

Thanks for sharing Daniel!

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