Grace Removals Group - Broome Reviews 25

TrustScore 4.5 out of 5

4.7

7 Archer Street, 6725 Broome, WA, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Grace helped us move from Broome to Dardanup. Their team in Broome was so helpful and professional that it made the move really easy. When we got to Dardanup, the Bunbury team from Grace unloaded our... See more

Company replied

Rated 5 out of 5 stars

these guys went out of their way to get my grandkids presents for Christmas and fitted it in above and beyond even dressed up as elves to deliver.She had a kid in ICU so they worked around her schedul... See more

Company replied

Rated 5 out of 5 stars

Our possessions were packed up in Darwin by Grace: on the day we needed them to be collected; nothing was a problem at any stage; our furniture went into storage, easy as. We gained early settlement... See more

Company replied

Rated 4 out of 5 stars

it was a pleasure dealing with Jayde. Although new in the role Jayde accommodated us whilst learning the processes.

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 7 Archer Street, 6725, Broome, WA, Australia

  • 1300725991

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very efficient removal process…

A very efficient removal process carried out not long after an uplift was requested. Sure, pre-packing into cartons by me some of the items aided the whole process, but some of the cartons were quite heavy. All items were dutifully removed without complaint! Removals always result in a scratch here and a scratch there on some of the items removed. While I've not settled in to my new abode just yet, I've been impressed by the low level of any such scratching on the items inspected - particularly the white goods.
Well done!

April 25, 2022
Grace Removals Group - Broome logo

Reply from Grace Removals Group - Broome

Dear Paul,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Efficiency second to none.

From start to finish the team at Grace removals Broome were so accommodating.
Perfect transfer from one property to another, this team certainly have that can do attitude, helpful & efficient 💯.

April 4, 2022
Grace Removals Group - Broome logo

Reply from Grace Removals Group - Broome

Dear Dianne & Richard,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent organisation

Excellent organisation. They do what they promise, very respectful and helpful to customers.

December 22, 2020
Grace Removals Group - Broome logo

Reply from Grace Removals Group - Broome

Dear Alex,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace REmovals -Fantastic work

GRace were fantastic from both the Townsville and Broome teams. In particular Mick and his Broome crew helped get heavy furniture over a balcony and were careful yet efficient the whole day they delivered. My earlier national mover, Kent, let me down badly with damaged goods (moved an untethered load with a forklift and standing cupboards fell over and smashed up expensive furniture). THey also did sloppy packing (clothes wrapped aroung glassware instead of packing with paper etc).
I would recommend Grace as the best that I have used, efficient, polite, creative and good value for money. Again I commend MIck and the Broome crew, just amazing work.
Nick Lehmann Cable Beach Bromme.

September 28, 2020
Unprompted review
Grace Removals Group - Broome logo

Reply from Grace Removals Group - Broome

Dear Nicholas,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Stay safe! :)

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I've been very happy with the care and…

I've been very happy with the care and experstise of the Grace Bros team.
I've received regular updates as I was moving my belongings during the current border closures etc. The destination was 'in the middle of nowhere' and they delivered my belongings on time and hassle free. Thanks!

July 10, 2020
Unprompted review
Grace Removals Group - Broome logo

Reply from Grace Removals Group - Broome

Dear Sue,
Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in Broome.
Kind regards,
Grace Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look