Grace Removals Group - Melbourne Reviews 239

TrustScore 4.5 out of 5

4.5

195-201 Princess Highway, 3803 Hallam, VIC, AU


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Rated 5 out of 5 stars

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... See more

Company replied

Rated 5 out of 5 stars

Grace were outstanding. Professional in every way, accomodating and enthusiastic. They wanted our move to be stress free and easy. From first contact with their sales team to the final collection of e... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... See more

Company replied

Rated 5 out of 5 stars

Our firm has recently undertaken an office relocation using Grace - Melbourne. We were very happy with the professionalism, helpfulness and 'can do' attitude of the crew on the day. A very big thank... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 195-201 Princess Highway, 3803, Hallam, VIC, Australia

  • 1300725991

4.5

Excellent

TrustScore 4.5 out of 5

239 reviews

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Rated 5 out of 5 stars

Grace were efficient and easy to use

Grace were efficient and easy to use. They turned up on time and the men were very efficient and concerned to do everything we required.

September 13, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear John,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic And The Best Interstate Removals

Couldn’t ask for any more better! Interstate Removals from Grace was the greatest experience ever. People are very kind special mention to Matt Ross and Rachel Eames from Melb and Thereza Flores from Grace Brisbane. Originally contacted Dawson Removals Company and was disappointed with the enquiries. Found Grace on Google and didn’t regret in choosing them. From quote to after sales everything was smooth and easy!! They uses third parties for Cars and Pets which was the best and we’re very blessed by the services they gave us. Great people!! Thank you Grace.

September 10, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Lei,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I would like to Thank Daniel Hoeler…

I would like to Thank Daniel Hoeler (Moving Consultant) and Danick Cormick (Customer Service Coordinator). They made my Move so easy. We moved from Melbourne ( Victoria) to Port Headland (WA). I Read mixed Reviews about Grace Removals online. I had my doubts but Belive me when I say the Customer Service experience and the Price for the Move provided by Grace is unbeatable. Daniel was so prompt and Honest in Answering all the questions via email and also over the phone. (I had so many Questions). All my stuff arrived on time no damages, everything was well packed and unpacked when Delivered. If anyone is planning a move just go with Garce Removals cause I will. If there was more than 5 star rating. I would have given Grace 10 stars
Keep up the good work.
Cheers

September 8, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Anil and Tangerine,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

TOP JOB GRACE

I used Grace Removals for my move from Tasmania to regional victoria. I used their packing service which was one of the best decisions I ever made. The packers were fantastic, polite and professional at all times. I also used the storage facility in Hallam for several months and when I had delivery of my goods it too was a smooth transaction. Vehicle arrived on time and everything was in perfect order.
I cannot recommend this company highly enough, the service was impeccable and I would use them again without hesitation.

September 4, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Janet,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional, friendly and efficient!

Everyone I dealt with was super professional, friendly, and helpful. All items were handled with care and moves were carried out so efficiently! Grace made a stressful process so easy and supportive! Highly recommend.

August 31, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Amanda,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Bros Hallam

Cheryl at the Hallam branch was very patient and arranged items to be sent interstate to 2 different locations. All parties were kept informed of the pick up and delivery date and time. The items received were un-damaged. Excellent service by the delivery guys. Thank you

August 28, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Jan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Melbourne Move

Nathan and Shaun from Hallam Vic were fantastic no doubt there so polite and efficient definitely made the experience so much better and easier.

August 28, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Kymeaka,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent Service

We moved a 3 bedroom household from Melbourne to Perth.Grace was very professional and gave the most competitive quote.
The young removalists arrived on time and completed the job very quickly.Our goods were all listed and tagged.
The move went smoothly and our goods arrived in good condition.
Katie in Perth was very helpful when the delivery was delayed due to covid problems.
We would recommend Grace for any removal particularly interstate.A job well done

August 24, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Donald,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Grace Brothers provided a highly efficient and customer oriented service which gave us peace of mind during these very trying Covid times. Thanks.

August 14, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Karen,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Good job Grace team

Good job Grace team! Quality work and value for money.

August 13, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Shehan,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Rated 3 out of 5 stars

Great communication

Great communication, very quick to answer any questions. Everything arrived promptly (approx 8 days from Melbourne to Brisbane) and in good condition.

August 11, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear James,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Consultant Brydie was extremely helpful…

Consultant Brydie was extremely helpful and responsive and made the whole move from Vic to NSW seamless.

August 1, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Chelsea,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Amazing removalist company in Australia

From the moment I met Matthew on face time during lockdown, I knew I was going to have a positive experience. I called him so many times with lots of questions and he never hesitated to answer my question and nothing was too hard.
Then on the day of moving they guys that came where like machines. They worked so well together and were so coordinated. Nothing was to hard for them either.
Overall I made the best decision in choosing Grace to move 30 years if our lives from Melbourne to Cairns.
I would recommend Grace to everyone.

July 23, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Rosa,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent service reliable……

Excellent service reliable…….so professional….

July 17, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Lori,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Thank you to everyone at Grace

Thank you to everyone at Grace. Moving is such a stressful time. Grace made it all run smoothly with great support along the way. They even picked up the boxes after we moved 👍thank you all heaps Ellen and Murray Broome 😊

July 7, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Ellen,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, pick up and delivery of items very good no issues would recommend and also use Grace again.

July 4, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Jenny,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

A difficult job well done.

Great work undertaken by Grace staff, Packing, Removing n Delivery. I will recommend Grace Bros to all who need their services n their staff show a cheerful disposition which I consider a difficult job- cheerful, helpful n sincere. I was impressed by Scott, a Sales Rep from Melb who impressed me with his honest n frank opinions.

June 9, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Singkong,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We have now had 5 moves with Grace over…

We have now had 5 moves with Grace over the past few years and whilst all have been great we would have to say that the service provided by Nathan and Shaun was absolutely fantastic, so polite and accommodating , hopefully we can get them for our next move.

June 8, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Robert,

Thank you for being our loyal customer and for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Whenever a move has been made in our…

Whenever a move has been made in our family we have always used Grace. We wouldn’t consider anyone else.

June 1, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Rosalba,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Interstate Move

The move from Melbourne to Perth went very smooth and the service was professional and friendly from beginning to end.

May 28, 2021
Grace Removals Group - Melbourne logo

Reply from Grace Removals Group - Melbourne

Dear Natalie,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

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