Your company has taken my money but I not received anything you have given me a tracking number but it' said post-office is waiting for package so they can put in there system so they can deliver the... See more
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I spent over £500 worth of products in April 25 and they have not sent it out. I contacted my bank after reading all these recent reviews as I think I have been scammed. The banks now says I have to c... See more
recieved a refund from last years ordering mess, i recieved an email the other day saying back open, so i made an order, they sent me an email asking how the order was, but i had not recieved it. so i... See more
I have Multiple (chronic pain) autoimmune and autoinflammatory, incurable diseases. I am in pain 24/7 from my scalp to the soles of my feet. These diseases are incredibly difficult to manage. Using Gr... See more
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Company details
Written by the company
Graded Green - UK based retailer for CBD Products. Graded Green sells everything from CBD Flower to edibles. Shipped from the UK in discreet, smell-proof packaging we are rated highly amongst our customers.
Contact info
United Kingdom
- support@gradedgreen.com
- gradedgreen.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Dont no whats gone wrong with graded…
Dont no whats gone wrong with graded green, i have ordered a few times with no problems but last order has not be fulfilled and they dont reply to emails or whatapp, not happy at all
Warning
Ordered a product over two weeks ago was sent something completely different, can’t get a response to rectify this issue, I do know what product I should have been sent as I’ve had 100g of it before.
The company has drastically gone down hill very quickly as there is zero customer support via email, social media or what’s app, customer support/care is completely non existent anymore.
Extremely unhappy with them as I’ve spent a lot of money with them in the past.
Be very cautious when buying from them now.
It’s unbelievable from how as good as they were from a company, to how bad they are now, literally over night, big big shame.
Do not use!! Scam merchants
Placed an order on Monday with tracked 24 delivery, did not get a despatch email until Thursday and now it is Sunday. No order has arrived, I have been contacting them via email and what’s app since Thursday and they have not responded once. Do not use this company, there are much better CBD places out there. I will be contacting trading standards and the police about this bunch of rip off merchants
Scam!!!
Scam!!!! Don't order your going to get ripped off if they had any backbone they would reply to the reviews being left. This is the 2nd time I've been robbed by them and bigger fool me. Do not use as you will be scammed
Excellent game changer for me
i still haven’t received my parcel it’s…
i still haven’t received my parcel it’s been over 5 days i had next day tracked delivery .
Thank You Graded Green
Came really quick & I am very happy…
Came really quick & I am very happy with the quality of the skittles!
It's a scam been bumped out s lot of…
It's a scam been bumped out s lot of money it's a fake site
Never received my order
Never received my order. And no one answers emails. So despite their promise of replacement produce, you have no chance of ever getting it. As the company can't be bothered to speak to their customers. I have sent numerous emails regarding the missing order, and each one has been ignored. This is awful customer services. So I am left with no pain relief and lost my money so can't buy anymore.
ordered from them on saturday still no…
ordered from them on saturday still no delivery tried whatsapp no reply. ive had no despatched email very poor communication not the way a business should be run. your going to lose alot of customers this is my first time ive ordered from you. ive ordered from one other company 4 times and they have always bin spot on no problems at all.
No item received.
I have ordered several times, and all was good until last order.
I have got confirmation email, but for several days now there is no shipping confirmation.
Tried to contact Graded Green in all possible ways, but for few days there is no reply.
Spent good amount of money to be treated like this is not how business is conducted.
Took money of me too many times
The vape pen tastes horrible as if it’s…
The vape pen tastes horrible as if it’s burned out already
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