Graffiti Gallery Reviews 206

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the wide selection of paints and the accuracy of colors. Many people also appreciate the swift and reliable delivery service, often noting that orders arrive quickly, sometimes even the next day. The overall service is frequently described as excellent, with consumers finding the ordering process simple and efficient. Reviewers often mention the pleasant surprise of receiving extra items like badges, sweets, or additional caps with their orders. However, some customers experienced issues with third-party delivery services, such as lost parcels, which the company promptly resolved by replacing orders. A few people also noted that a recommended product combination resulted in an unexpected color change after application.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Delivery service

Consumers consistently express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and great... See more

Order

Customers had positive experiences with order. Many reviewers praised the simplicity and speed of ordering... See more

Quality

People report positive experiences with quality. Many customers praise the great paint and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 cans of acrylic spray paint for a little art project for some table decorations for my fiancé, Nuclear red and solar yellow. The color card for the solar yellow looked more orangey on t... See more

Rated 5 out of 5 stars

Really fast delivery, additional badge and kit kat was a nice touch, first time I've ever used spray paint and managed with ease, really decent quality! Thanks!

Rated 5 out of 5 stars

“Great products at really good prices with quick delivery. I’d highly recommend working with them and the little surprise extras they include are such a thoughtful touch.” Cheers team Graffiti Gallery... See more

Rated 5 out of 5 stars

There was a small error with the order, the owner rang us up and corrected it quickly before shipping. Polite and professional. Bonus stars for having sweets put into the package as a gift!


Company details

  1. Art Supply Store

Written by the company

Graffiti Gallery very proudly offers large varieties of Graffiti and Art Supplies. Working hard to keep our reserves well stocked, we aim to bring to you all your favourite brands and at competitive prices. Since the late 70’s Graffiti Writing has been an ever evolving movement, one we take inspiration from to keep our store updated with new and exciting products. Our goal is that our customers trust our product and are completely satisfied with their purchase. We guarantee that the journey from our warehouse to you is handled with care and precision! We make sure each item is top of the line before it reaches your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product

Great product - water based spray paint - and great service. Very quick delivery and I shall use again

August 9, 2024
Rated 5 out of 5 stars

Always order and pick up from here

Always order and pick up from here great customers service and such an amazing choice of paints,pens and markers also protective equipment could not recommend anymore just amazing

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent easy website to use & helpful customer service

Excellent customer service, paint products arrived safely and promptly on day and time as email suggested and was tracked online. I've used graffiti gallery 3 or 4 times now, and always been very happy with online service, ease of selection on website, and delivery.

May 8, 2024
Rated 1 out of 5 stars

I ordered paint on the Monday and paid…

I ordered paint on the Monday and paid an extra 10 pounds to have
it delivered early it come on the Friday waste of time and money

May 3, 2024
Graffiti Gallery logo

Reply from Graffiti Gallery

Hi Simon, sorry for your frustration. We aim to deliver fast and efficiently with every order. I have checked the order you are reviewing #2174 and we can see that this order was placed on the 2/5/24 which was a Thursday @ 17:45pm.The cut off every day is 14:00pm so this order actually counts as a Friday order and was packed early Friday morning and collected by DHL on Friday for next working day delivery. The item arrived on time on the Tuesday due to the Monday being a Bank Holiday(not working day). There was no extra fee taken for this delivery and it was in fact a free delivery because the spend was over £70. We are extremely disappointed that you have had such a bad experience ordering with us but at the same time, slightly baffled to understand where the issue is that awards us 1*
Thank you for your custom to date, I will personally keep an eye out for you with any potential future orders to ensure they arrive to you swiftly.
Best Regards

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