Grafomap Reviews 1,146

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

The ordering process is easy and the delivery is fast. the maps are so personalized and make great gifts. And so reasonably priced too!

Rated 5 out of 5 stars

The whole process was easy for designing my customized map canvas. Shipping arrived quickly and I couldn't be more happy with the end result. The color choice I made was just beautiful and I am so g... See more

Rated 5 out of 5 stars

Firstly really great concept, pick any place in the world that has meaning for you and receive framed and ready to mount print. Staff were super responsiveness to any request - in my case I had made... See more

Rated 3 out of 5 stars

Update: the order unexpectedly showed up at my door today. It was wrapped and boxed carefully. It's a nice, good quality map, no labels. It will look great in a frame. Not sure if it's worth the cost,... See more

Company details

  1. Gift Shop
  2. Decoration and Interior Design Store
  3. Hobby Store
  4. Poster Store

Written by the company

Grafomap is an online service through which one can create and order personalised map posters of any place in the world.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Great Idea, great experience

Firstly really great concept, pick any place in the world that has meaning for you and receive framed and ready to mount print. Staff were super responsiveness to any request - in my case I had made an error on one of the title names, they offered a free replacement. In the end it was no big deal and we kept it. Order arrived promptly as I had requested expedited delivery. Totally recommend and we are considering more purchases.

September 5, 2020
Unprompted review
Rated 4 out of 5 stars

It was exactly what I ordered

It was exactly what I ordered. Nicely packaged for delivery although the delivery itself was slow and unexpected customs duty. Nice touch with the installed wire on the back , ready for hanging.

Very pleased. Could not give 5/5 stars cause of slow delivery.

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Beyond Expectations

In creating a very personal canvas map, I made every rookie mistake imaginable. Throughout the process, customer service was there to hold my hand and help me overcome every challenge. I actually came to look forward to my daily messages from Corco. Grafomap in truth goes well beyond the norm to ensure complete customer satisfaction. Kudos to them!

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

I love my metal poster

I love my metal poster! It is so light weight, thin and well made. I really love that it comes with protective tabs so your wall doesn’t get scratched. It was nice to have different options of my city and any other I wanted to choose from. Highly recommend it.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Customer Service on Shipping

I dealt with Cody in some shipping charges that the service were not provided as prescribed. Cody dealt with the matter in a timely fashion and was able to make the situation right in very short order. Excellent customer service

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

I am so happy with the quality of the poster and customer service

I am so happy with the quality and simplicity of the poster. It added so much sentimental value to our home. Cody from grafomap was very helpful throughout this whole experience. I initially put in an order for with the pin in the wrong location on the map. He wanted me to be absolutely happy with my poster so he sent me another one free of charge. I'm so very appreciative of this gesture and quality of service. Thank you

August 20, 2020
Unprompted review
Rated 1 out of 5 stars

I paid extra for priority shipping and got screwed

I paid extra for priority shipping to get my map in on time to my moms house. It didn’t get here on time at all and my mom didn’t have her present for her birthday. When I try to get into contact with grafomap, it seemed impossible to get customer support and I was left in the dark. If you want to buy a gift for someone and you don’t have a month to wait for a present, don’t use Grafomap.

August 8, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Hi Samuel. We're sorry to hear about this situation. Please email us at info@grafomap.com with your order ID and we will check the status asap. Thank you

Rated 4 out of 5 stars

Love the product but it was severely…

Love the product but it was severely delayed with shipping.

August 4, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you so much for the positive feedback! We value our community and we are glad you like your map poster.

Best,
Cody

Rated 5 out of 5 stars

Very satisifed

Fantastic maps and excellent customer service. Could not be happier with my purchase.

August 4, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback !
We aim to provide all our customers with a good quality products and services.

Rated 5 out of 5 stars

Loved that I was able to select down to…

Loved that I was able to select down to the neighborhood level for the picture. I wanted a local map for my insurance office to let people know I love the area we are in. Great quality and arrived quickly.

August 3, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback!

Rated 5 out of 5 stars

Great experience!

Easy to navigate on the website - received exactly what I ordered within a week. Simply amazing! Thank you Grafomap!

August 3, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback!

Rated 1 out of 5 stars

You Better Shop Around....for better quality!

The maps look great online, but when it was delivered, the frame was cheap and the map was not put in the frame properly so part of the map was hanging out. Now the map is starting to wrinkle / bubble inside the frame. I would never purchase from this company again.

August 1, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Hi Shane, If you're not happy with your purchase please contact us for a full refund, 100% money-back guaranteed. Email us at info@grafomap.com

Rated 5 out of 5 stars

I received my maps and very happy with…

I received my maps and very happy with it! I initially missed the deal that was on. I purchased 3 maps and didn’t realised that they had a buy 3 pay for 2 deal I only realised this onced I purchased the items. I emailed their customer support straight away. Cody was excellent and handled it really well. He gave me a refund. Fabulous customer service. Great product. Definitely recommend.

July 31, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

5-star reviews make us happy. Thank you for sharing, Raschelle.
It is always our pleasure to serve you.

Rated 5 out of 5 stars

Beautiful map

Beautiful map. Delivery was super quick and the map is the perfect size! Absolutely brilliant idea!

July 28, 2020
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you so much for the positive feedback! We value our community and we are glad you like your map poster.

Best,
Cody

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