A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.
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Review summary
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We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more
The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!
Company replied
I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more
Company details
Contact info
51 Grafton Street, Dublin 2, Ireland
- media@graftonbarbers.com
- graftonbarbers.com
3.7
Average
534 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 week
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As a regular customer I was most…
As a regular customer of the Marshes Dundalk branch,I was most disappointed when I was refused a haircut at 17:46 when the sign at the entrance says closed at 18:00 when I questioned this I was told there was two customers left, but with nobody on the waiting seats other than a man waiting for his kid to finish up I was left proplexed. Very unsatisfied
May 14, 2024
Unprompted review
Quality of service not standardised
Quality of service not standardised. Avoid the one in St. Stephens green. Barber gave an uneven fade as well as trim and didnt even know how to style the hair properly.
May 13, 2024
Unprompted review
NEVER GO TO GRAFTON BARBER MONKSTOWN
Grafton barber Monkstown, terrible service asked for 1.5 and gave me a 0.5. Manager at the time said it was fine and would only take a week or two to grow back and they also charged me full price,DO NOT GO TO GRAFTON BARBER MONKSTOWN
May 11, 2024
Unprompted review
Ridiculous queuing system
Ridiculous queuing system, with both walk ups and bookings in operation. You can wait for 20 minutes only to be displaced by people arriving in saying they have a booking. Frustrating.
May 11, 2024
Unprompted review
I highly recommend this branch Grafton…
I highly recommend this branch Grafton Barber in Jervis.They are very . Brought my 6yrs old son first time to check if they allowed walk in and its just 1minute he start to cut my son’s hair and this is exciting part. I ask to follow the picture and he did it!♥️🫰 My husband and I are happy to see my son is happy on his new haircut.and Now he is my son’s newhair stylist. Welldone Kiran
May 10, 2024
Unprompted review
STAY AWAY!!!!!!
This was the worst barber I have ever been to, the barbers in there were awful. They could not speak a word of English, so it was impossible to communicate what I wanted. My barber absolutely butchered my fringe, he cut it 10 times too short. I will never ever go back here, I advise you to stay away from here because it was so shockingly bad. It was so overpriced because I basically paid €20 to get absolutely butchered by a fool.
This was in Drumcondra, but same thing happened in town.
April 27, 2024
Unprompted review
grafton barber order
customer service was excellent and the website was very easy to use when ordering
April 17, 2024
Reply from THE GRAFTON BARBER
Hi Gerard,
Thank you for taking the time to leave us this review, it is hugely appreciated.
We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
very happy
Used to go in to the shop but wanted to buy online my first order came in a very well packaged envelope eveb has that posh feel and also given car air freshers and a pen and a discount card over all very happy be better is used dpd as fast way is near slower then anpost
April 18, 2024
Reply from THE GRAFTON BARBER
Hi there, Thank you for taking the time to leave us this review, it is hugely appreciated and we will take your feedback under consideration for future shipments.
We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
Just came in for a beard trim
Just came in for a beard trim. Cut my
Moustache practically down to stubble for no reason and left the rest longer. Looks ridiculous now. Have to fix at home.
April 22, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Michael,
Many thanks for your custom and for taking the time to leave us a review. We're shocked & disappointed to receive this feedback and would like to look into this further for you.
At your convenience & discretion, if you could please email media@graftonbarbers.com with a summary of your visit to help us see what happened. If you could note which of our stores you visited, the approx. day/time and brief description of the barber, we will look into this and revert back as soon as we can. If there are any photos to support this, they would be appreciated also.
Thanks Michael, we look forward to hearing from you!
- THE GRAFTON BARBER 💈
I prefer the older style shaving block…
I prefer the older style shaving block to the new cream style.
April 12, 2024
Reply from THE GRAFTON BARBER
Hi Nureman,
Many thanks for your custom and for taking the time to leave us a review - we really appreciate the feedback!
At your convenience, if you could pop an email to media@graftonbarbers.com with some feedback on your experience with the cream, what you liked/didn't like and how you'd compare it with our soap we would really appreciate and could offer you a discount code off your next order as any/all feedback helps us improve & refine our service.
Thanks, we look forward to hearing from you!
- THE GRAFTON BARBER
Super friendly staff in both Newry &…
Super friendly staff in both Newry & Dublin. They went wayabove & beyond to help me organise an anonymous birthday surprise for a community hero. Can't recommend highly enough.
March 29, 2024
Reply from THE GRAFTON BARBER
Hi there, Thank you for taking the time to leave us this review, it is hugely appreciated.
We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
We love Grafton Barber
We love Grafton Barber! They are the best and I love getting our package in the mail. We love it so much we have it shipped to the US where we now live.
March 21, 2024
Reply from THE GRAFTON BARBER
Hi Kristi,
Thank you for taking the time to leave us this review, it is hugely appreciated. We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
New team. Same great service!
New team, but same great service. Family at home all thought the hair looks great. You can’t go wrong with that!
April 4, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Alastar,
Thank you for taking the time to leave us this review, it is hugely appreciated. We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
Ordered a product and it arrived…
Ordered a product and it arrived promptly, even got a complimentary gift. Thank you
March 12, 2024
Reply from THE GRAFTON BARBER
Hi Bernadette,
Thank you for taking the time to leave us this review, it is hugely appreciated. We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
Great Visit today
Great Visit today. After many mediocre haircuts of late. I was well looked after today in the IFSC by Fabian. Looking forward to the next cut.
March 26, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Alan,
Thank you for taking the time to leave us this review, it is hugely appreciated. We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
Grafton Barber haircut disappoints…
Got my hair cut in Grafton Barber in Dublin on Tuesday this week and to say it was the worst hair cut I ever got is an understatement.
Never been to GB before and heard it was great. The barber was good craic and plenty of banter but wasn’t experienced…..
Back to my regular barber this morning to get it cut properly and she had a good laugh and said it deserved me right for ‘cheating’ on her. Donegal Joe 😡
March 5, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Gerard,
Thank you for taking the time to leave us this review, it is hugely appreciated. We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
Well Trained Staff and Great Mop Chops
Brought my two sons (both ASD) in here for a haircut. Both came out with amazing haircuts. Fair props to Caitlin who talked to my eldest son the whole time. To say my experience was amazing would be an understatement!
March 8, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Seán,
Thank you for taking the time to leave us this review, it is hugely appreciated. We hope you have a great day and please don’t hesitate to get in touch if we can be of further assistance!
- THE GRAFTON BARBER 💈
Grafton Barbers Navan
Grafton Barbers Navan - usual excellent service from Stephen. Professional and friendly - always very happy with my haircut
February 24, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Fred,
Hope you’re keeping well!
Many thanks for your custom and for taking the time to leave us a review, we really appreciate the feedback. We hope you have a great day and look forward to welcoming you back to the chair again soon.
- THE GRAFTON BARBER 💈
Wouldn’t recommend
Terrible haircut and they do not listen to their customer’s opinions. Overpriced
February 23, 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Harry,
Many thanks for your custom and for taking the time to leave us a review. We're very disappointed to hear of your recent experience in our store and would like to look into this further.
At your convenience if you could please email media@graftonbarbers.com with a summary of your visit. In the email if you could please reference the particular store and include the approx. day/time of your visit, description of the barber and photo of the haircut in question.
We'll then look into it on our side and revert back as soon as possible.
Thanks Harry, we look forward to hearing from you.
-THE GRAFTON BARBER 💈
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