The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living ro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had Grande Digital install a new satellite dish at my caravan. Engineer was very helpful and knowledgeable. Any materials that were used the leftovers, cut offs etc were cleaned up. Noticed a little... See more
Company replied
Issue dealt with in a very efficient & Professional manner. Most impressed with Technician. He arrived promptly did his assessment. Then, NO hard sell....explained what problem was & gave me 2 op... See more
Company replied
Excellent service. Attended within 2 hours of enquiry and completed the repair to a cut external co-ax cable (cut in 2 places). Shaun went above and beyond and checked Inputs before altering config... See more
Company details
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good hope he’s coming back soon…
Very good hope he’s coming back soon with upgraded part
September 19, 2025
No-one turned up
Good online communication and appointment booked. However, no-one came. No phone or email explanation. I emailed to complain and was told "support team" would contact me. Still waiting ...
September 23, 2025
Unprompted review
Excellent customer service
Excellent customer service, fast and a very competitive price. Kept up-to-date with the appointment and the fitter was friendly and efficient. Would definitely recommend.
September 22, 2025
GREAT JOB
Darren was polite and professional, he carried out his tests and discovered and resolved the issue. The repair did not require and new components which please me as it saved me money.
September 22, 2025
The engineer came out promptly
The engineer came out promptly. He was polite and efficient, and clear in his explanation of the issues. We would definitely book him for future problems and installations.
September 18, 2025
On time engineer was excellent in job…
On time engineer was excellent in job and manner
September 17, 2025
Came out the same day a really nice guy…
Came out the same day a really nice guy he was very helpful and did a very good job I would recommend this company.
September 15, 2025
Your engineer was very friendly and…
Your engineer was very friendly and efficient, the job was completed whilst the engineer was here so it was great that our satellite service was resumed quickly.
September 9, 2025
Excellent service from start to finish
Excellent service from start to finish. Easy online booking, kept in touch when engineer couldn’t find address and also after engineer quoted a price, called to ask if was happy to go ahead. Engineer (Ryan) was polite, respectful, helpful, knowledgeable and sorted the issue. Would highly recommended
August 27, 2025
Service was wonderful
Service was wonderful, Jay the technician was a polite and cheerful to talk to. He knew his stuff and we were soon up and viewing again. Would recommend these guys to any one. Thankyou.
August 27, 2025
Excellent service
Excellent service. Attended within 2 hours of enquiry and completed the repair to a cut external co-ax cable (cut in 2 places). Shaun went above and beyond and checked Inputs before altering configuration of 2 aerials to ensure a stronger signal than we had before. Finally re-tuned the tv and found an extra 90 or so channels we couldn’t get before. Prompt, friendly and professional. Many thanks Shaun.
August 30, 2025
Perfect service engineer was excellent
The engineer was very professional and polite and went above and beyond to make sure our tv reception was restored even better than it was before, just a wonderful service. Would definitely recommend
August 28, 2025
Rapid call back after initial enquiry
Rapid call back after initial enquiry. Visited the site when they promised to. Issued a reasonable quote for the work, which was accepted and the work carried out immediately. Gary was a very pleasant chap.
August 26, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.