The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living ro... See more
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Review summary
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I had Grande Digital install a new satellite dish at my caravan. Engineer was very helpful and knowledgeable. Any materials that were used the leftovers, cut offs etc were cleaned up. Noticed a little... See more
Company replied
Issue dealt with in a very efficient & Professional manner. Most impressed with Technician. He arrived promptly did his assessment. Then, NO hard sell....explained what problem was & gave me 2 op... See more
Company replied
Excellent service. Attended within 2 hours of enquiry and completed the repair to a cut external co-ax cable (cut in 2 places). Shaun went above and beyond and checked Inputs before altering config... See more
Company details
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
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All sorted in less than 24hours from making the appointment.
We made an engineer appointment last night, Gary arrived this morning, efficient, polite and pleasant. We now have a new aerial and are delighted to be able to use Freeview again.
July 21, 2025
Quick turnaround and friendly service
Quick turnaround, only booked an appointment yesterday and aerial now fitted. Jamie (the engineer) explained what he was going to do in plain, easy to understand words, no use of any jargon. He also didn't rush me when I was speaking, which is very important to me as I have a stammer.
July 18, 2025
Company kept it's word. Engineer was brilliant !
Company kept it's word. An engineer was despatched the same day. Fault was diagnosed. A number of costed options were given. We chose to have everything replaced. Engineer did the work for us ensured the system and our TV was working before he left. Absolutely fantastic service. So glad we made the call.
July 18, 2025
Grande Digital or not …
I took on Grande Digital as they advertised as a local business, to replace my aerial. I soon realised that they use local companies to do the work and are not a local organisation themselves. However, the guy who arrived, from a different company, was really good, did the job and made sure that I was totally happy.
July 17, 2025
Excellent Service
Gary did a brilliant job just on with it really helpful and friendly
July 17, 2025
New aerial
The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living room tv & box, advising me that my recordable box wasn't working properly, although he got it working, but upon trying it recently it isn't working again.Marie who rang with the options of aerials & cost was lovely. Thank you both.
July 16, 2025
The installer was very efficient…
The installer was very efficient ,knowledgeable and very tidy.
I did think the payment was a bit high after I realised I had to pay Vat..thanks
July 5, 2025
Amazing service
Amazing service - same day appt on a Saturday, on time and very thorough to solve the problem and get everything set up and sorted out and fully functional again
Many thanks Craig for getting my TV back on track and working again
July 12, 2025
Service
Service , quality of work and engineer attending were all fine . Only negative was in times given by customer services were incorrect .
July 11, 2025
We were kept informed at all times and…
We were kept informed at all times and the engineer was very helpful and accommodating.
We are pleased with the resolution to our problem and there was no hard sell.
July 4, 2025
Cost effective solution
Jake came up with a cost effective solution and also identified problems with the Sky equipment which we had been unaware of
July 10, 2025
Install Freesat satelitte dish,set up LG televison and demonstrate how to use.
Telephoned me prior to arrival and came at time agreed.
Explained exactly what work he needed to do to fulfill my requirements.
Very clean and tidy,i will use this company again and definately recommend.
July 9, 2025
Quick response
Quick, efficient service, came within 24 hours. Nice friendly chap. Impressed that he wore foot covers.
July 9, 2025
He was very friendly and had the job…
He was very friendly and had the job done in no time
July 9, 2025
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