Overall choosing and installing new gas fire was a good experience. All carried out efficiently and on time. Unfortunately there is a crystallisation mark in the middle of the surround. Mark was v... See more
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The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Contact info
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, United Kingdom
- 01404 812876
- sales@grandisson.info
- grandisson.info
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Very good.
Very good and clean but turned the gas off at mains and failed to switch the gas boiler and Agar back on.
I live everything about using your company
I live everything about using your company from someone friendly when I phone to make the appointment to someone friendly in my home making my log burner safe to use again for another year. I enjoyed the new piece of kit that looks up the chimney and checks the liner that was very impressive, and now I have a lovely clean and shiny log burner on my hearth until I use it again.
The service engineer came on time,
The service engineer came on time,
He took off his shoes when came in,
Service the gas fire, Clean up after,
And the Service engineer very perlite,
All is well with the world after a…
All is well with the world after a service from Grandisson, carried out with the usual professional care.
Annual service - with a smile
Byron was great. Gas fire serviced with great efficiency and no mess. All good - can’t fault the service.
Name confusion…
I was not at home due to a confusion with the name being shortened to Grandson and I knew I had just sent off a card and insert so ignored it. He phoned to say he was outside my door and as I was not too far away he did not have long to wait. The job was done quickly and so he was able to leave having had a cup of tea.
Arrived on time friendly helpful staff…
Arrived on time friendly helpful staff , efficient and tidy work carried out every year , Thank you
Friendly professional reliable service
As always excellent we would not use anyone else.
Great service
Great service. Polite engineer and gave me good advice about my stove. Was shown camera and answered my queries. Very happy with service.
Excellent efficient service from this…
Excellent efficient service from this brilliant team. I had to change our appointment and it was no trouble.
We have had our woodburner serviced twice by this team now and would absolutely recommend. See you next year!
Continued great service from the team…
Continued great service from the team at Grandisson. Time keeping first rate and costs very competitive. Used for a number of years now and wouldn’t consider anyone else for my gas fire and boiler maintenance.
Grandisson provide consistently good…
Grandisson provide consistently good service. They have been servicing my gas fire annually since its installation about 25 years ago.
They are excellent communicators, business like combined with cheerfulness.
I am always provided with dates times and costs so I know what to expect. Communication is their strong suit, I cannot fault them.
Great price for my boiler service…
Great price for my boiler service professionally carried out by Byron who has serviced my boiler for 4 or 5 years a good man
Just had my boiler serviced
Just had my boiler serviced
Great service and engineer was professional and polite and friendly
Great service
Great service, punctual,decent pricing - great to have someone who knows their way around a gazco fire!
Excellent service
Excellent service, clear advice and explanation of how the work and costs are calculated, initial work already completed! Thank you.
Excellent customer service as always
Excellent customer service as always - friendly, efficient and effective.
Highly recommended.
Everything was handled very efficiently, all the staff were friendly and skilled. We are delighted with our new gas fire and highly recommend Grandisson.
Have used and trusted Grandisson for…
Have used and trusted Grandisson for many years.
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