My cat absolutely loves it, which is already a big win, but what impressed me the most is the quality. It’s very healthy and doesn’t have that strong, unpleasant smell that most pet foods usually have... See more
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“Healthy animals, happy owners” is the heart of Grandorf. Our holistic philosophy ensures that every pet enjoys a balanced diet made with high-quality, natural ingredients. From live probiotics to hypoallergenic recipes, every detail is crafted for your pet's well-being.
By choosing Grandorf, you're choosing transparency, purity, and a commitment to the health and happiness of your furry friends. 🐶🐱 Let us support you in giving your pet the best life possible!
Maanstraat 3, 2800, Mechelen, Belgium
Replied to 91% of negative reviews
Typically replies within 48 hours
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The website was very accessible and understandable, the shipment arrived quickly. We are very satisfied!

Reply from Grandorf
Delivery company insisted they had the wrong address of the destination point (or missing parts), so they weren’t being able to deliver the parcel. Now they don’t answer me, delivery date isn’t identified, i have no idea where is the food for my dog.

Reply from Grandorf
We have not yet received our order. No word from the carrier. Do you have a tracking number?

Reply from Grandorf
Grandorf is the only food my dog can eat with no problems. It arrived within few days, thank you so much.

Reply from Grandorf
Woody has been eating grandorf for more than 2 years and it's the only wet food which does not upset the stomach.
The customer service is very responsive when we had an issue and they quickly find a solution. Delivery times are super fast (in NL at least)

Reply from Grandorf
The order came quickly and there were some free samples.

Reply from Grandorf
got a kitten starter kit and it came with a little mouse toy and a measuring cup, on top of the food & kitten check lists, which is very nice. my kitten loves both the kibble and the toy!

Reply from Grandorf

Reply from Grandorf
Shipping was fast, and i recieved an extra sample as a gift. Thank you very much, would shop here anytime again! :-)

Reply from Grandorf
Package arrived when it was due to and the packages were well packed. Great dog food! Also received a free gift which is always appreciated by our Border Collie.

Reply from Grandorf
We have been using Grandorf dog food for almost two years now. My dogs respond to it very well, and their stools are always firm and consistent.

Reply from Grandorf
My dog eat this food almost 7 years and very happy about it.

Reply from Grandorf
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