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Grandorf Reviews 638

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that their pets, including those with sensitive digestion or allergies, thrive on the food. Many consumers highlight the positive impact on their pets' health, energy levels, and coat condition. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability, with many appreciating the careful packaging and occasional surprise gifts. However, some customers also noted issues with the delivery service, particularly concerning delays or problems with specific carriers not delivering to the specified address. A few people mentioned the inconvenience of not receiving measuring cups with their orders, especially for larger quantities of food.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers highlight that the food... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the food,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast shipping times, especially... See more

Order

Reviewers highlight positive aspects of their ordering experience. Many customers praise the effortless... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

My cat absolutely loves it, which is already a big win, but what impressed me the most is the quality. It’s very healthy and doesn’t have that strong, unpleasant smell that most pet foods usually have... See more

Company replied

Rated 5 out of 5 stars

Best cat food for my two fur balls. I struggled to find the right food for them that would not cause stomach issues, especially for my very sensitive female cat. Until one day was recommended Grandorf... See more

Company replied

Rated 5 out of 5 stars

I have been buying Grandorf product for four years for my dog and a cat. The animals always eat with appetite and enjoy every meal. There are no negative side effects after eating food. It’s suitable... See more

Company replied

Rated 5 out of 5 stars

We have two adorable pugs — Fedor and Lola — and Grandorf has been their lifelong companion. Both of them are allergic, and after trying many options we realized that only Grandorf truly works for t... See more

Company replied


Company details

  1. Animal Feed Store

About Grandorf

Written by the company

About Grandorf 🐾

“Healthy animals, happy owners” is the heart of Grandorf. Our holistic philosophy ensures that every pet enjoys a balanced diet made with high-quality, natural ingredients. From live probiotics to hypoallergenic recipes, every detail is crafted for your pet's well-being.

By choosing Grandorf, you're choosing transparency, purity, and a commitment to the health and happiness of your furry friends. 🐶🐱 Let us support you in giving your pet the best life possible!

Why Grandorf?🤎

  • ✅ No chicken
  • ✅ Grain free
  • ✅ Live Probiotics

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Contact info

4.8

Excellent

TrustScore 5 out of 5

638 reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The shipment arrived very quickly.

The website was very accessible and understandable, the shipment arrived quickly. We are very satisfied!

March 24, 2026
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Reply from Grandorf

Great to hear! 😊 Thanks a lot for your kind words and trust 🐾

Rated 1 out of 5 stars

Issues with the delivery

Delivery company insisted they had the wrong address of the destination point (or missing parts), so they weren’t being able to deliver the parcel. Now they don’t answer me, delivery date isn’t identified, i have no idea where is the food for my dog.

March 21, 2026
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Reply from Grandorf

Sorry to hear this, we’ll contact the delivery service right away to get clarity and resolve this as quickly as possible 🐶

Rated 1 out of 5 stars

We have not yet received our order

We have not yet received our order. No word from the carrier. Do you have a tracking number?

March 21, 2026
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Reply from Grandorf

We can see your parcel was delivered on the same day as your review. 😊 If anything ever seems unclear, feel free to reach out to us directly, we’re always happy to help right away! 🐶

Rated 5 out of 5 stars

Best food ever!

Grandorf is the only food my dog can eat with no problems. It arrived within few days, thank you so much.

March 21, 2026
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Reply from Grandorf

So happy to hear that Grandorf works perfectly for your dog! 🐶 Thanks a lot for your kind words 😊

Rated 5 out of 5 stars

Delicious food for woody

Woody has been eating grandorf for more than 2 years and it's the only wet food which does not upset the stomach.
The customer service is very responsive when we had an issue and they quickly find a solution. Delivery times are super fast (in NL at least)

March 21, 2026
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Reply from Grandorf

Great to hear Woody is doing so well on Grandorf! 😊 Thanks a lot for your trust and kind words about our service and delivery 🚀

Rated 5 out of 5 stars

my kitten loves the starter kit

got a kitten starter kit and it came with a little mouse toy and a measuring cup, on top of the food & kitten check lists, which is very nice. my kitten loves both the kibble and the toy!

February 26, 2026
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Reply from Grandorf

Thank you so much for your lovely feedback! 😊
We’re so happy to hear your kitten is enjoying both the food and the little extras 🐱

Rated 5 out of 5 stars

Excellent

We ste very satisfyed with dog food and quick delivery, all the best

March 4, 2026
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Reply from Grandorf

Thank you for your lovely review! We are happy to hear that the delivery went smoothly. ❤️

Rated 5 out of 5 stars

Fast shipping and sample gift

Shipping was fast, and i recieved an extra sample as a gift. Thank you very much, would shop here anytime again! :-)

February 27, 2026
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Reply from Grandorf

Thank you for your kind words, we are very happy that everything went smoothly. ❤️

Rated 5 out of 5 stars

Great service

Package arrived when it was due to and the packages were well packed. Great dog food! Also received a free gift which is always appreciated by our Border Collie.

February 22, 2026
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Reply from Grandorf

Thank you for your review. I'm glad your Border Collie is happy! 😊

Rated 5 out of 5 stars

Very good!

Quick delivery, excellent service, great dog food.

February 14, 2026
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Reply from Grandorf

Thank you for your kind words. 😊

Rated 5 out of 5 stars

Delivered in time

All delivered in time, thank you

February 6, 2026
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Reply from Grandorf

I'm happy to hear that the delivery went smoothly! 😊

Rated 5 out of 5 stars

We have been using Grandorf dog food…

We have been using Grandorf dog food for almost two years now. My dogs respond to it very well, and their stools are always firm and consistent.

February 4, 2026
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Reply from Grandorf

That's great to hear, thanks for the lovely review! ❤️

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