Fabulous products, world class customer service and rapid delivery all at amazing prices. I bought the silver glitter subway tiles for my new kitchen splashback. They are simply stunning, great quali... See more
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Brilliant service. 2 days from order to delivery. All checked and no damage. Mosaic tiles ordered after obtaining initial sample. Seem good quality and fraction of cost of similar tiles locally. Not y... See more
Company replied
I ordered a double drainer, double bowl kitchen sink from this company by telephone. The sales assistant was very helpful and courteous and she called me back within minutes to answer a couple of tec... See more
I needed to replace a border strip of mosaic tiles where a shower had been. During an internet search I came across GrandTiles. Looked closely at photos and decided they had the ones I needed, they lo... See more
Company details
Written by the company
Grand Tiles is the luxury tile company and is a leading supplier of mosaic tiles, the finest Italian tiles along with a varied range of bathroom, kitchen and interior design products. We pride ourselves on our people, commitment to quality and customer satisfaction. Our team have a combined 30 years’ experience working within the industry, and there is a common culture for service and excellence. Our experienced design team have traveled the world to source products to enhance our collections and your homes. The great relationships we have built with our suppliers around the globe means that we can bring you the very latest premium products at the most competitive prices. Grand Tiles started supplying beautiful interior design products in 2005, the luxury tile company came from our love and enthusiasm for helping create beautifully designed homes and continues to grow from strength to strength. If you have any questions please contact our knowledgeable team who are always happy to help.
Contact info
United Kingdom
- grandtiles.co.uk
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Sent incorrect order initially but…
Sent incorrect order initially but simple phone call sorted it and corrected order received following day.
Everything was as it should be👍👍
I ordered in the morning and you…
I ordered in the morning and you cancelled my order in the afternoon I havent got an idea why
From now on you keep sending me questionnaire after questionnaire how are we doing === I would say rubbish as I received NOTHING maybe you like to explain why you cancelled and then ask me to give you a good revue regards Margaretha Regan
Simsanplple transaction with no issues
Simple transaction with no issues. Good company to deal with. Would recommend.
Fast, efficient service
Fast, efficient service. Tiles are great quality, well packaged and arrived on time. Would highly recommend.
The tile trims I ordered were very well…
The tile trims I ordered were very well packaged and arrived promptly.
GORGEOUS TILES
after browsing the internet for copper coloured tiles we finally landed on the GRANDTILES website who had a few selections in copper and the ones we finally selected looked stunning even our professional tiler was impressed. After having a look around the website we came across the blue glitter tiles and we just had to have them for a bathroom border they looked fabulous and when both tiles arrived they looked even better than in the pictures really pleased we found GRANDTILES website, and delivery was really fast couldn't be happier with our choices.
Great price and service.
I saw these on a popular auction site. Ordered direct for a great price. Fast delivery and well packed.
Very nice tiles but the packaging was…
Very nice tiles but the packaging was not very good. All the corners of the packaging exposed the tiles on delivery . Fortunately none were damaged but more luck than judgement. Protecting the corners of the tiles with some sort of sleeve should be considered .
Great fast good prices will recommend and use again
GREAT PRICES FAST SERVICE WILL USE AGAIN AND RECOMMEND TO OTHERS
Fantastic
Ordered some lovely sparkly tiles and they really nice. Quick delivery and fantastic customer service . Thank you. Deffo recommend 🙂
Delivery was fast
Delivery was fast, items well packed.Was looking to match some tiles and these were perfect
Excellent service
What can I say, right from the beginning….EXCELLENT service. Ongoing updates regarding the status/delivery etc. We ordered a sink unit, and wow, it was so well packed I cannot say anything negative. Thank you.
Easy site to navigate
Shopping on line was brilliant.really simple and matched the search I had placed on line.
Only issue was that there were no instructions or measured plan to assist with install.
Easy experience,arrived on time. Would shop there again.
Sample arrived quickly
Sample arrived quickly, sadly it wasn’t the one we wanted to match but no fault of grand tiles
Poor service
I ordered and paid for tiles I had already bought a sample of. A few days later I get an email from Evri to say my delivery had been dispatched. Later in the day I receive an email from yourselves that there was a system error and there wasn’t enough stock and I would get a refund. No delivery and no refund and only when I emailed in 7 days later did the refund come through. This has now caused a set back on my renovations and having to find new tiles.
No complaints from me
quality tiles really good price and delivery was prompt and on time
No complaints here
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