i ordered coffee and then the order was rejected as they arent maknig any more this year and takes 10 days for repayment .
Company replied
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See what reviewers are saying
Superb range of coffee...cant' recommend highly enough....the Podium is super smooth but having tried them all, they all have their own characteristics. Love the Grand Tour attention to detail, not ju... See more
Grand tour coffee is my go to coffee. It offers options for any occasion not just cycling. However, being a cyclist the blends offer great strength options, taste and Flavours. All blends are smoot... See more
Emailed asking whether they sell singular saucers in regards to their cup and saucer range as I’d accidentally smashed my other half’s...! They don’t do singular saucers however they very kindly offer... See more
Company replied
Company details
Information provided by various external sources
Producers of Speciality Coffee to the cycling community and beyond from World Tour Pro's to Cycling and Coffee Enthusiasts. Together with our unique Brand and Brew service providing Sports Teams, Businesses and Organisations with bespoke Coffee products
Contact info
United Kingdom
- info@grandtourcoffeeco.com
- grandtourcoffeeco.com
3.9
Great
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Second time ordering coffee once again…
Second time ordering coffee once again fantastic service from order to delivery.
May 18, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks for your continued custom and support Craig.
Reply from Grandtourcoffeeco
Many thanks !
Fantastic quality and service..
Fantastic quality and service..
Will order again.
May 11, 2020
Unprompted review
Reply from Grandtourcoffeeco
Looking forward to your returning custom....
Fast Service and Great Coffee
Order processed and delivered within 2 working days despite the difficult circumstances. Superb coffee.
May 7, 2020
Unprompted review
Reply from Grandtourcoffeeco
Happy Customer = Happy Grand Tour Coffee Co. Thanks for the appreciative words !
Quality On All Fronts
Quality customer service matched by quality products. Grand Tour Coffee are my go to team for all things caffeinated.
May 7, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks Daniel ..... Glad to be keeping you caffeinated...... !
Amazing coffee and great service
Very quick delivery tastes fantastic goes well with oat milk. Great communication and interaction with the company on social media. It’s the small things like that help make you feel appreciated as a customer and consumer
May 7, 2020
Unprompted review
Reply from Grandtourcoffeeco
When Grand Tour Coffee Co was first set up our mantra was to have a customer service level that matched the quality of our coffee ...... thank you !
Great coffee and quick and efficient…
Great coffee and quick and efficient service. Top notch
May 5, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks for the feedback - Glad to hear your are happy with the coffee and service !
Rouleur & Full Gas
Wow both are great coffee’s. Full gas I have first thing to wake up or pre- turbo as an Espresso 🤪⚡️. Nice and strong with a thicker texture. The Rouleur is great tasting and light, it tastes way better than any high street brands (Starbucks, Costa, Nero etc). I have this throughout the day, I absolutely love it. It won’t be long before I am ordering more. 👍
May 3, 2020
Unprompted review
Reply from Grandtourcoffeeco
High Praise indeed ! Thank you so much its great to know we are producing coffee that pleases our customers so highly.....
Brilliant quick service and great…
Brilliant quick service and great coffee! Thank you.
May 2, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks Lisa ..... we look forward to your continued custom !
Absolutely delicious
Absolutely delicious. Tastes superb and great customer service.
May 2, 2020
Unprompted review
Reply from Grandtourcoffeeco
Great feedback thanks..... Customer Service is very important to us so its really pleasing to hear that we are providing what we set out to do .....
Great coffee
Great coffee, great packaging helped with a safe arrival, quality cup and saucer to add to the collection!! Would definitely recommend!
May 2, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks, looking forward to your continued custom ....
Reply from Grandtourcoffeeco
Thanks for your feedback. Glad you like it !
Reply from Grandtourcoffeeco
So happy you like it and want more, thanks....
Delivery was prompt and the coffee…
Delivery was prompt and the coffee tastes amazing.
April 29, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks Phillip, your review is very much appreciated and we are so glad you like our coffee.
Brilliant coffee
Brilliant coffee, great customer service and awesome brand. Highly recommend!
April 27, 2020
Unprompted review
Reply from Grandtourcoffeeco
Thanks ! So glad you like it and thanks for your custom and support....
Fantastic coffee
April 14, 2020
Unprompted review
Great coffee
Great coffee, swift delivery even under the CV19 circumstances.
April 13, 2020
Unprompted review
Amazing coffee...!
April 13, 2020
Unprompted review
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