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Granducamaterassi Reviews 2

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TrustScore 3 out of 5

3.1

Mattress Store
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Company details

  1. Mattress Store

Written by the company

Gran Duca Materassi offre materassi, topper e cuscini realizzati interamente in Italia, direttamente dai propri laboratori toscani e campani, con materiali di alta qualità certificati e rigidi standard di produzione.

Contact info

3.1

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Typically replies within 1 month

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Rated 1 out of 5 stars

pessima

pessima. Prodotto non rispondente alle aspettative. Impossibilità di reso e rimborso

January 19, 2026
Unprompted review
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Reply from Granducamaterassi

Gentile Cliente,

a seguito delle verifiche effettuate, non risulta alcun acquisto a Lei intestato presso la nostra azienda . Non è quindi possibile procedere con reso o rimborso.

Il suo tentativo di rimborso è risultato alquanto anomalo . Come già comunicatole qualora ritenesse vi sia un errore, La invitiamo a inviarci copia della prova di acquisto per ulteriori verifiche.

Restiamo a disposizione.

Cordiali saluti.

Rated 2 out of 5 stars

Poca communicazione

January 8, 2026
Granducamaterassi logo

Reply from Granducamaterassi

Gentile Cliente,

desideriamo precisare che la nostra azienda dispone di un canale WhatsApp attivo, al quale rispondiamo regolarmente, oltre a un indirizzo email e a un recapito telefonico sempre disponibili per l’assistenza.

Siamo costantemente impegnati a garantire un servizio di comunicazione chiaro e tempestivo e restiamo a disposizione attraverso tutti i nostri canali ufficiali.

Cordiali saluti.

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