Granite and TREND Transformations UK - Exeter Reviews 90

TrustScore 4.5 out of 5

4.5

2 The Newton Centre, Thorverton Road, EX2 8GN Exeter, Devon, GB


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Rated 5 out of 5 stars

Professionalism from beginning to end.Can’t really fault anything.The worktop is fantastic.The installation was quick and efficient,and the people doing it were nice and friendly . I was kept informed... See more

Company replied

Rated 5 out of 5 stars

We dealt with Granite and Trend Exeter. Really well put together process - initial visit for measure, price-up and worktop selection. Next is the templating visit, very thorough process and options... See more

Company replied

Rated 5 out of 5 stars

We were very impressed with the whole experience. From visiting the showroom, having a home visit, then getting a template of Worktops done, fitting then took place all within one month. Everyone wa... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Granite Transformations highly enough. I visited the showroom in Exeter where Jay showed me round and arranged a visit. Heather came along few days later with samples of colours and... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Granite Supplier
  4. Remodeler

About Granite and TREND Transformations UK - Exeter

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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Contact info

  • 2 The Newton Centre, Thorverton Road, EX2 8GN, Exeter, Devon, United Kingdom

  • 01392 247 570

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Rated 1 out of 5 stars

Very difficult to get a repair done in a kitchen only a few months old

Since writing my review on the completion of my kitchen and bathroom, fitted by the EXETER franchise,
part of the door plinth has detached and come away plus another part fitted to door has started to swell as there was no protection covering the side of the bare wood. The filters for the extractor fan have still not arrived the job was started at the beginning of August
It’s now mid October. I have contacted the company three of four times and all I’m told is “someone will contact you”.
Their 10 year guarantee can’t be worth much if they can’t fix a problem in a kitchen that’s only three months old.
I could get my builder to correct this fault but then my guarantee would be null and void so I’ll continue to wait.

September 4, 2024
Unprompted review
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for letting us know about your experience.

We pride ourselves on our excellent customer service so this has come to our attention.

A member of our support team will get in touch with you as soon as possible to help solve your problem.

Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

An efficient company

Easy to book initial consultation. Heather was friendly, unhurried, efficient and offered suggestions. My visit to the showrooms was useful and gave more ideas. Ordering and payments was simple, Liam’s visit was thorough and informative. The actual fitting, completed by Liam, went smoothly although prior notification would have been appreciated! Within the week the kitchen was completed except for a minor error. All employees were professional, thorough and mindful of requirements. A pleasure to deal with! Thank you all!

October 12, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Very quick response to online enquiry

Very quick response to online enquiry. Very professional visit and quote. Quick turnaround to templating and installation. Our chosen sink was out of stock but a replacement was quickly found.

October 4, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for your feedback and your comments.
Its good to hear that you were pleased with our services.
Please don't hesitate to recommend us to your friends and family.
on behalf of Exeter team

Rated 5 out of 5 stars

Positive experience from beginning to…

Positive experience from beginning to end - at each stage the people involved were punctual, professional and friendly. Communication was good. The overlays look really smart and kitchen much improved.

September 27, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for your feedback.
Its great to hear about how your kitchen has been improved with our services
Please recommend us to your friends and family.

Exeter Team

Rated 5 out of 5 stars

Great company, nice people

The whole process from start to finish was very smooth.
Would recommend them to anyone.
Each person we dealt with was very helpful.
And…the worktops look amazing, transformed our already lovely kitchen to even lovelier…
Better than expected,couldn’t be happier.

September 9, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your new kitchen worktops and that our installation team provided you with a great service.
Your review means a lot to us, thank you for your time.
All the best,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Exceeded our expectations

Very impressed with quality of kitchen worktops and sink
The workmanship and attention to detail was first class
Especial thanks to Michael who was patient and charming throughout

August 16, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Mr Reilly
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, we have provided you with good service. It's also great to read that you are happy with the finished result of your new worktops too. I have passed your kind comments on to Mike.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

The workmanship is very good

The workmanship is very good. The person allocated to us (Mike) is very friendly and a proper professional. He did the job quickly and efficiently and cleaned up well when finished. We would very much recommend his work. Attendance by office staff was also very good.
Thank you for a good job well done!

August 1, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Mr Morrey-Jones,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new [kitchen/bathroom/worktop] too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 4 out of 5 stars

The guys who fitted it went over and…

The guys who fitted it went over and above to ensure all was good

June 18, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello,
Thank you for taking the time to leave a nice review. It's great to hear our team provided a great experience.
We will pass on your feedback.
Kind Regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

The job done by Liam was incredible

The job done by Liam was incredible, you could not see any joins and we are delighted with it……thank you and looking forward to having my doors replaced.
Could not recommend enough.

June 18, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for your review.
It's great to read that our dedicated teams provided you with excellent service. We are also delighted that you are happy with the quality of your kitchen transformation.
Your feedback is greatly valued, and we appreciate you taking the time to let us know.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

First class experience

Most amazing staff starting with Heather,
Heather came to my house with all the samples and explained everything step by step we got on so well I thought I’d known her for years.
We did a lot of talking and not just about the work tops.
Then Liam again very friendly, and professional.
What an excellent job he has done.
I went out and left him to it.
I went for the sachi design not everyone’s cup of tea but all my friends and family love it.
I’m super happy and would recommend this company to anyone.
Also thank you to Jay in the office for doing all the organising.
You really are a fantastic bunch of people.
Highly recommend.
THANK YOU.

May 25, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Mrs Harber,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Top class job!

Completely transformed our utility room with a fresh new look. Expertly installed including new sink all plumbed in. Great value for money.

May 9, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Very professional throughout the whole…

Very professional throughout the whole from quote to finish. Gather didn't rush us to make a decision. Mike told us expect when the fitting was being done Liam talked us through the whole process from start to finish and cleared and cleaned everything at the.
Would recommend to anyone

April 5, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Mrs Turner,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

An excellent installation.

An excellent installation.

March 21, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Thank you for your review and for sharing your excellent experience with Granite and TREND Transformations.
Your feedback means a lot to us. Have a great day.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Great kitchen transformation

Excellent reliable service from beginning to end, I am very pleased with the end results the fitter ( Micheal) was very thorough and the installation was faultless. Would highly recommend.

March 9, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Rowland Dodd,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team

Rated 3 out of 5 stars

Wasn’t perfect

Fitter needed to adjust the install as the worktop was made 15mm short.
The backboards aren’t flush with the worktop in some places and I can see the top of the original glass backboards.
Fitter was good, but it only gets a 8 out 10 due to the final finishing

January 26, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hi Steve,
Thank you for your review.
I have forwarded your comments to our management team and asked that they investigate. You will be contacted directly in due course.
Regards,
Granite and TREND Transformations Team

Rated 4 out of 5 stars

Liam worked very well and was easy to…

Liam worked very well and was easy to get on with. I'm very pleased with my worktops, a great improvement on the old wooden ones.

January 25, 2024
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello,
Thank you for taking the time to leave a nice review. It's great to hear our team provided a great experience.
We will pass on your feedback.
Kind Regards,
Granite and TREND Transformations Team Exeter

Rated 5 out of 5 stars

Good efficient service

December 1, 2023
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Mr Rossiter,
Thank you for taking the time to leave a nice review. It's great to hear our team provided a great experience.
We will pass on your feedback.
Kind Regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Always prompt for appointments.

Always prompt for appointments.
All staff polite and helpful.
Worktop fitter did a beautiful job and left the kitchen clean and tidy when he finished.

December 1, 2023
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hi Mrs Collings,
Thank you for your review and for sharing your excellent experience with Granite and TREND Transformations.
Your feedback means a lot to us. Have a great day.
Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Worktops

Amazingly efficient, neat and quick- pleasant too!
Who would have thought our aged worktops could be renewed so simply :)

October 28, 2023
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hello Mrs Stockford and Mr Close,
Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your new kitchen worktops and that our installation team provided you with a great service.
Your review means a lot to us, thank you for your time.
All the best,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Could help the image for the business on communicating with custom6

The professionalism and craftsmanship of the installation was second to none.
Communication about the delay could of been better.

October 24, 2023
Granite and TREND Transformations UK - Exeter logo

Reply from Granite and TREND Transformations UK - Exeter

Hi Margaret,
Thank you for your review and for sharing your excellent experience with Granite and TREND Transformations.
Your feedback means a lot to us. Have a great day.
Kind regards,
Granite and TREND Transformations Team

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