Granite and TREND Transformations UK - Gyle Reviews 2

TrustScore 3.5 out of 5

3.4

Gyle Shopping Centre, 44 Gyle Avenue, EH12 9JY South Gyle Broadway, Edinburgh, GB


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Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Granite Supplier
  4. Remodeler

About Granite and TREND Transformations UK - Gyle

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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Our Product
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Contact info

  • Gyle Shopping Centre, 44 Gyle Avenue, EH12 9JY, South Gyle Broadway, Edinburgh, United Kingdom

  • 0131 516 4796

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

Replacing old solid wood worktops with granite.

Our kitchen was 10 years old, we still liked the layout and wall and floor units, however, the beech block wood worktops were tired and in poor condition. We got a quote for granite/quartz replacement worktops but the price was almost that of a new kitchen. We found Granite Transformations on-line and requested a quote, we provided photos and measurements by email and received a quote by return. The quote was within our budget but we wanted to see the product. Peter Mair was our local contact and he visited us in our home with samples and talked through the process. It all seemed very straightforward and no problems were identified, we chose a granite worktop from the large range available. Peter took measurements and drew up the plan immediately therefore no further visit was required.
We waited slightly longer for the supply and fitting times than expected, however a date was agreed and the work was completed in a single day.
Peter and Johnny were an effective team. Sink removal and return, new tap and cooker range removal and re-fitting were all undertaken to a high standard.
The overlay granite has indeed transformed our kitchen giving us the kitchen we wanted at a fraction of full replacement cost. We are delighted with the end result and would recommend the quality of the work undertaken.

June 27, 2022
Unprompted review
Granite and TREND Transformations UK - Gyle logo

Reply from Granite and TREND Transformations UK - Gyle

Hello Mark,

Thank you for taking the time to write a lovely review.

We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop too.

Your feedback is much appreciated.

Kind regards,
Granite and TREND Transformations Team

Rated 1 out of 5 stars

Very poor service.

Whilst I am happy with the quality of the product and the finish, the same cannot be said of the service.
It took 6 months from paying the initial deposit until installation. I was constantly having to chase up and not getting replies. There was no communication to keep us informed. There was always an excuse as to why it couldn’t be fitted- delays in delivery (even although it was confirmed by H.O. this was not the case), other customers being dealt with etc. We were given a date for fitting then a couple of days before this the wrong colour was in stock (and they tried to get us to take this). Even after eventually telling them that fitting would have to be on a Monday or Tuesday due to work commitments, I got a call to say they would come on the Wednesday and Thursday. After fitting we asked for something to be changed. They agreed ( grudgingly) to do this, but we had to drive and collect the worktop and fit it ourselves.
Had I not got Head Office involved I believe it would have taken even longer.
Would never deal with the Edinburgh franchise again and would not recommend them to anyone else.

May 24, 2022
Unprompted review
Granite and TREND Transformations UK - Gyle logo

Reply from Granite and TREND Transformations UK - Gyle

Hi ACM,

Thank you for your review.

I'm sorry to read that you feel the communication was poor and your overall experience with our Gyle branch has been underwhelming. We'll certainly look into the issue.

Customer satisfaction is paramount to us, so I am delighted to hear you are happy with the product and that Head Office were able to step in and resolve things for you.

Your feedback is greatly appreciated.

Many thanks,
Granite and TREND Transformations Team

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