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Granite and TREND Transformations UK - Newcastle Reviews 

19
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TrustScore 4 out of 5

4.0

Unit 1, Halifax Court, Halifax Road, NE11 9JT Dunston, Gateshead, GB

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Rated 5 out of 5 stars

From start to finish we were treated to a professional friendly experience. The initial contact Jo explained the process and was able to quote us a price that suited us. The follow up appointments w... See more

Company replied

Rated 5 out of 5 stars

We have owned a Trend Transformation kitchen worktop for many years and are delighted with it. Recently a spillage caused some discolouration to the surface. We are very grateful to Lee and Jos... See more

Company replied

Rated 5 out of 5 stars

I’ve used granite transformations now three times and they have again stepped up to the mark and done a fantastic job Josh who is there representative at the Gateshead showroom has a very likeable... See more

Company replied

Rated 5 out of 5 stars

From visiting the show room, Paul coming out to give a price, Jo doing the template measurements and David fitting it was a very pleasant experience. No hard sell. David was always on time and got on... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Granite Supplier
  4. Remodeler

About Granite and TREND Transformations UK - Newcastle

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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Our Product
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Contact info

  • Unit 1, Halifax Court, Halifax Road, NE11 9JT, Dunston, Gateshead, United Kingdom

  • 01916 221 789

4.0

Great

TrustScore 4 out of 5

19 reviews

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4.0

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(19)

451 reviews in the last 12 months

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Rated 1 out of 5 stars

Drove over to check them out

Drove over to check them out, only to find they've gone out of business. The unit next door to them confirmed this.
This only applies to the Dunston, Gateshead branch, I have no info on anywhere else.

February 18, 2025
Unprompted review
Granite and TREND Transformations UK - Newcastle logo

Reply from Granite and TREND Transformations UK - Newcastle

Hi There

The Dunston showroom has closed in a planned and coordinated fashion. We're sorry you had a wasted journey, is that the reason for the one star review? Our Tees Valley operation now covers your area and I'm sure you will find the product and service provided by them worthy of our 4.9 rating.

Regards

Granite and Trend Transformations

Rated 5 out of 5 stars

Trend transformation Gateshead

Excellent customer service and communication with measurement, delivery and installation getting completed in time as promised. So much better than the poor service I received with magnet kitchens ( which I had to cancel). It was also much more economical and greener as I was able to reuse the cabinets by moving it to the utility room. We are also impressed with the quality of the granite worktops and cabinets. Would like to thank Dave, Jo and Cindy for looking after us and would highly recommend the team.

October 1, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Siby,

Thank you for taking the time to leave us this fabulous review!

We are so pleased to hear how our team was able to transform your kitchen in to a space you love.

Thanks again for choosing TREND Transformations Newcastle for your kitchen makeover.

All the best,

Jo & The TREND Team.

Rated 5 out of 5 stars

Great customer service

From visiting the show room, Paul coming out to give a price, Jo doing the template measurements and David fitting it was a very pleasant experience. No hard sell. David was always on time and got on with job leaving us with a brand new kitchen in only 4 days which were are very pleased with. I would recommend 100%.

May 23, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Jane,
Thank you for taking the time to leave us this kind review!
We are so please to hear you are happy with your new kitchen, I will pass your lovely feedback on to the rest of the team :)

Thanks again for choosing TREND Transformations Newcastle for your kitchen makeover!

All the best,
Jo & the TREND Team.

Rated 5 out of 5 stars

A brilliant service

On our initial assessment Paul was very professional and did not pester us with any hard sell talk. Having made our selection from a sample we elected to visit the showroom to see it full size. A great decision because by comparison and with helpful advice we changed our selection without any fuss. The template visit was again very professional and conducted in a friendly and pleasant manner. Josh the fitter arrived on time and started work immediately. He was polite and very approachable throughout the installation happy to chat and answer any questions as he worked. He showed consideration for my disabled son's COPD condition by making his cuts outside to reduce dust and opened all windows to vent the adhesives strong smell. His work rate enabled him to complete the job in one day. Overall the professionalism of all of the staff coupled with a friendly and approachable manner made the whole experience stress free. The difference it makes to the kitchen and utility room is stunning. If you are considering overlays I highly recommend Trend to give a brilliant service.

May 7, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Many thanks for your lovely review! Really pleased you are so happy with the outcome and I will pass on your feedback to the team. Paul - TREND Transformations Newcastle.

Rated 5 out of 5 stars

Excellent job, on time with the minimum of fuss.

When we visited the showroom we were impressed with the 'no pressure' sales talk from Paul. He followed that up with a home visit and searched additional information for us and encouraged us to re-visit the showroom to make sure we were happy before agreeing the final design. He also recommended two local tradesmen to do electrical and plastering work in advance of fitting the kitchen. Both proved very good workers.
It is a long time since we have had such a pleasant, skilled and thoughtful worker as David who spent the week fitting our kitchen, ably supported for 2 days by Josh. They both worked hard, were extremely neat and tidy and explained things every step of the way. The quality of the work is 5 star. We are delighted with the result. An issue with the gas hob (a manufacturing problem) was speedily resolved to our satisfaction with the help of Cindy in the office. After 5 years visiting kitchen design showrooms, ploughing through a small forest of brochures we now have a kitchen that fits what we wanted, as opposed to what someone wanted to 'sell' us. It's cost us half the price, taken half the time and produced half the waste to landfill. What's not to like?

February 9, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Mr & Mrs Booth,

Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen too.
Your feedback is much appreciated.

Kind regards

TREND Transformations Newcastle

Rated 5 out of 5 stars

great after sales service

We have owned a Trend Transformation kitchen worktop for many years and are delighted with it. Recently a spillage caused some discolouration to the surface.

We are very grateful to Lee and Josh, from the Newcastle West branch. They used their expertise and skill to remove the stain and were very pleasant and supportive.

Thank you,

Alan and Catherine Cooke

December 14, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Thank you Alan and Catherine for your lovely review. Pleased we could sort out the mark for you and great to hear how much you like your worktop! Paul - TREND Transformations Newcastle West.

Rated 5 out of 5 stars

These Guys are reliably so…

These Guys are reliably so professional.... already had an install and then bought a New Aga and wanted to make a feature out of it They did not fail, absolutely brilliant service from start to finish the kitchen now has a double wow factor to it. Thoroughly Recommend Them.

November 27, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Bill & Ali,
Thank you so much for taking the time to leave us this lovely review, it really does mean so much to us!

We're delighted to hear you are pleased with the service you've received, and the new feature area of your kitchen.

Thanks again for choosing TREND Transformations Newcastle West

All the best,

Jo and the TREND team.

Rated 5 out of 5 stars

Excellent Service, Excellent Product: A Real Transformation

A true transformation of our kitchen from the entire team at Trend Transformations Newcastle West. Beyond our highest expectations. I can't thank the team enough for their courtesy, helpfulness, skill and professionalism throughout. I wouldn't hesitate to recommend the team when you're considering your next kitchen or bathroom transformation project.

October 3, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Peter,

Thank you so much for this wonderful review, it means a lot to us that our customers are pleased with our service and we are delighted to hear that your kitchen transformation has exceeded expectations!

Thanks again for choosing TREND Transformations Newcastle West.

All the best,
Jo & the TREND Team!

Rated 5 out of 5 stars

Trend transformations Newcastle west…

Trend transformations Newcastle west did a-brilliant job from start to finish professional throughout . Josh the fitter was great nothing to much trouble excellent

September 27, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Robert,

Thank you for taking the time to leave us this review.
We are delighted that from start to finish, our team provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktop.
Your feedback is much appreciated.

Kind regards

TREND Transformations Team (Newcastle West)

Rated 5 out of 5 stars

Exceptional quality and workmanship!!

We are delighted with the kitchen transformation.David the fitter was exceptional, thoroughly recommend this company.Thank you from Gordon Maureen x

September 13, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Thank you both for your review! I will pass on your kind words to David and thanks again for choosing TREND Transformations Newcastle!

Rated 5 out of 5 stars

Final stage of kitchen transformation

Final stage of kitchen transformation. Once again David did the work. It looked fab before the final stage ,but now it looks fantastic. Thrilled with my new look kitchen. So pleased I chose Trend. Thanks again Paul and your team….especially David for his superb work. He takes such a pride in what he does.

August 26, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Julie,


Thank you so much for taking the time to review us, we really appreciate your lovely feedback. I have passed on your kind words to the team. We're so pleased to hear you love the additional elements you added to your kitchen. It looks beautiful!

Thanks again for choosing TREND Transformations Newcastle West.

Kind regards
Jo and The TREND Team.

Rated 5 out of 5 stars

Excellent professional service from…

Excellent professional service from start to finish. From the initial meeting with Paul he offered help and guidance. Jo who came and did the templating & David who did the excellent job of fitting. Nothing was ever a bother and they were always happy to help. Really happy with the end result.

June 21, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Many thanks for your very kind review. Lovely to hear you had a great experience working with us and really please you are happy with the end result! Many thanks - TREND Transformations Newcastle

Rated 5 out of 5 stars

A joy to work with from our showroom…

A joy to work with from our showroom visit to fitting.
Helpful and knowledgeable staff.
Great attention to detail during installation by our fitter Dave.
Thanks for great service

July 2, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Many thanks for your kind review Jeff. Really pleased you are happy with the finished result and I will pass on your compliments to the rest of the team. Paul - TREND Transformations Newcastle West.

Rated 5 out of 5 stars

Straightforward from beginning to end

Straightforward from beginning to end. Thanks to Paul and fitter David for an excellent job

June 14, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Heather. Thank you for your review and we're really happy you are so pleased with the finished result!

Rated 5 out of 5 stars

Couldn’t be happier with our kitchen…

Couldn’t be happier with our kitchen transformation. The service was excellent and the installation by David was exceptional

June 23, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi Linda,

Thank you for your lovely review, we are pleased to hear you are so happy with your kitchen transformation, I've seen the photos and it really does look beautiful! I'll be sure to pass on your kind words to the team.

Thanks again for choosing TREND Transformations Newcastle west!

Kind regards
Jo

Rated 5 out of 5 stars

Newcastle West are the best and gave excellent advice and service.

We are so delighted with our kitchen and utility transformations. From Jo's design to Dave and Josh's knowledge and expertise. Dave's practical problem solving was fantastic. We thoroughly recommend this company. Thank you Newcastle West. John & Helen

April 25, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi John and Helen,
Thank you for taking the time to leave us this lovely review, it really does mean a lot to us to hear our customers are delighted with the service they have received with us. We are so pleased that you are delighted with your kitchen and utility makeovers, and we hope you enjoy them for many years to come.
Thanks again for choosing TREND Transformations Newcastle West.
All the best,
Jo and the TREND team.

Rated 5 out of 5 stars

I’ve used granite transformations now…

I’ve used granite transformations now three times and they have again stepped up to the mark and done a fantastic job
Josh who is there representative at the Gateshead showroom has a very likeable personality and is a fundamental key to my wife’s decision on what surface to choose
And the team finished the job in a very prompt and clean manor
Don’t think about any other company because the quality surpasses the cost 👍👍

May 2, 2023
Unprompted review
Granite and TREND Transformations UK - Newcastle logo

Reply from Granite and TREND Transformations UK - Newcastle

Hi Chris,
Thank you so much for your great feedback, we are delighted to hear you are thrilled with your new worktop. I have passed on your kind words to Josh and the team.
Thanks again for choosing TREND Transformations Newcastle West!
All the best,
Jo and the TREND Team.

Rated 5 out of 5 stars

A refreshing experience

From start to finish we were treated to a professional friendly experience. The initial contact Jo explained the process and was able to quote us a price that suited us. The follow up appointments were organised and carried out , again with a friendly manner.
The installation took a little bit longer than they stated but that only made sure that the finished article was above our expectations. Dave and his colleague ( can’t remember his name) were thorough and gave us options that turned out to be an improvement to what we had chosen. Overall we were more than pleased with the upgrade of our kitchen tops and oven.
Would we recommend them , absolutely.

April 3, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Newcastle

Hi James,

Thank you so much for taking the time to leave us this great review.
I will be sure to pass on your lovely feedback to Dave and Josh who take great pride in their work so they will be over the moon to hear how pleased you are with the finished result.

Thanks again for choosing TREND Transformations Newcastle West for your kitchen makeover project.

Kind regards,
Jo and the TREND Team Newcastle West

Rated 5 out of 5 stars

Good service from start to finish and…

Good service from start to finish and great product. Dave was amazing and very patient when fitting splash backs and extractor hood. Well done to all the team.

March 23, 2023
Unprompted review
Granite and TREND Transformations UK - Newcastle logo

Reply from Granite and TREND Transformations UK - Newcastle

Hi Marian,
Thank you for taking the time to share your positive experience with us.
We are delighted to read that you were pleased with the service you received from start to finish. I will be sure to share your kind words with the team.
Kind regards,
Jo and the TREND Team Newcastle West

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