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Granite and TREND Transformations UK - Tunbridge Wells Reviews 

202
TrustScore 5 out of 5

4.9

Unit 5 Tunbridge Wells Trade Park, Longfield Road, TN2 3QF Tunbridge Wells, Kent, GB


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Rated 5 out of 5 stars

The entire job - work surface overlays and new sink - was completed within a very short time and looks beautiful. There was a small dent in the first sink they put in but a replacement was sent immedi... See more

Company replied

Rated 5 out of 5 stars

We searched long and hard to find fault, without success. Accommodating, efficient and friendly.5Star is the correct assessment.

Company replied

Rated 5 out of 5 stars

The 3 guys who did the measurements, plumbing & Fitting were friendly, punctual & tidy. Nothing was too much trouble & it was a pleasure having experienced workman carry out the improvements in ou... See more

Company replied

Rated 5 out of 5 stars

From start to finish, I would highly recommend this company. When we visited the Granite showroom, we were guided through what would work in our kitchen, even being shown round their workshop. Given... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Granite Supplier
  4. Remodeler

About Granite and TREND Transformations UK - Tunbridge Wells

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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Contact info

  • Unit 5 Tunbridge Wells Trade Park, Longfield Road, TN2 3QF, Tunbridge Wells, Kent, United Kingdom

  • 01892 882 698

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

468 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was on the money

Everything was on the money - they turned up on time, they took as long as they said they would, the fit is great, looks really good. Everyone we dealt with was lovely. Delighted.

April 5, 2024
Granite and TREND Transformations UK - Tunbridge Wells logo

Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi David, thanks for your review.
From all the team thank you.

Rated 5 out of 5 stars

A great experience from start to finish

A great experience from start to finish. Lisa and Gavin were so friendly and helpful, doing everything they could to make the process as easy as possible. We were recommended them by a family member are so happy with the results. Installation took just a day too so was very quick and easy.

February 29, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Thank you very much Alison. Its been our pleasure.

Rated 5 out of 5 stars

An excellent company

This is the second time we have used Granite Transformations. The first time was to install replacement worktops over original black granite ones and a handyman then painted the original cabinets blue. The latest project was the provision and installation of an island unit shown here. The team are delightful to deal with and Mark who undertook the installation was friendly, helpful and professional. All the dates for installation were adhered to and Mark tidied up afterwards. We would have no hesitation in recommending the Tunbridge Wells team.

March 8, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Neil

Thanks once again, we really appreciate your kind words.

Best regards

Tunbridge Wells Team

Rated 5 out of 5 stars

Returning customer - and so pleased again!

This is the second kitchen which Granite Transformations have transformed for me. I'm so pleased again with the results. Worktop overlays completed in a day and looks gorgeous!

March 7, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Annette
Thank you for your review.
Enjoy your new worktops.
From all the team at Tunbridge Wells

Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish. The communication was excellent and the advice given helpful. We are very pleased with our new worktops.

March 4, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi, many thanks for your 5* review.
From all the team at Tunbridge Wells

Rated 5 out of 5 stars

What a great company

We made a decision to renew our whole kitchen and got worktops done before Christmas and decided to do kitchen and drawers this year. We already knew how good company was so went back they could not of been more helpful. Paul the fitter was excellent advised us if things needed changing and we were pleased with his input he completed the job in 4 days exactly as predicted and we are very happy with the results we have virtually new kitchen.

February 6, 2024
Unprompted review
Granite and TREND Transformations UK - Tunbridge Wells logo

Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hello Mr Goddard

lovely review and we are pleased to hear this.

Once again thank for using our service's for a 2nd time.

best regards

All the team at Tunbridge Wells

Rated 5 out of 5 stars

Granite transformation,

Sam has been here alday, neat tidy work, helpfull, did an excellent job, transformed our kitchen worktops to a new look , very pleased with the result ,
Thank mike and pauline , seaford

March 5, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Michael

Wonderful 5* review.

Thanks from all the team.


Rated 5 out of 5 stars

Exellent service from start to finish…

Exellent service from start to finish staff are very helpful and polite I would always recommend them

February 21, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hello Patricia
Thank you for taking the time to review your experience with us.
It means a lot to us.

Thanks

All the team

Rated 5 out of 5 stars

Very happy with the Trasformation

Very happy with the Trasformation. Would definitely recommend people and friends.

February 20, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Bharat
Very nice to hear from you and thank you for the 5* Review.
From Steve & Team.

Rated 5 out of 5 stars

Highly recommend

Such a friendly and professional company to deal with. We had new worktops, sink and tap, and cupboard doors and the quality and fitting is excellent. The workmanship and attention to detail is exceptional and second to none. Highly recommended. We are thrilled with our new kitchen. Thank you so much to the whole team.

February 19, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Gillian

Fantastic review of your experience with us, We are thrilled to hear this.

From all the team thank you.

Tunbridge Wells Team.

Rated 5 out of 5 stars

Care.

Attention to detail was very impressive.

February 16, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Ian,

Thank you for your 5* review.

Warm regards

all the team.

Rated 5 out of 5 stars

Kitchen Marlborough

The products are of exceptional quality and the different fitters really 1st class & friendly

February 13, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Thank you for your 5* review Mike.
Enjoy your new worktops.
Best regards.

Rated 1 out of 5 stars

Not Impressed

A small area of silicon was not formed properly at time of installation, contacted them in May 2023 heard nothing, contacted them in Dec 2023 heard nothing, contacted them again in Jan 2024 and they want to charge to fix what they didn't install properly at the time - not impressed...!

January 25, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi, Thank you for your review. I have forwarded your comments to our management team and asked that they investigate. You will be contacted directly in due course. Regards, Granite and TREND Transformations Team

Rated 5 out of 5 stars

Beyond excellent

The treatment from everyone at granite transformations Tunbridge wells was superb the workmanship from Adam was faultless and I would thoroughly recommend them

January 26, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Brenda

lovely to hear this news and it will certainly be passed on to Adam.

Enjoy your new tops and please do share the photos on your social media channels.

Best Regards

All the team

Rated 5 out of 5 stars

Totally recommend these people

Great products, excellent service and just a lovely team of very friendly people from beginning to end. I have used Granite Transformations twice now for improvements to my kitchen and would absolutely recommend them to anyone.

January 23, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Paula
Thanks for the 5* Review
one again thank you for using us again to transform your kitchen.

Best Regards

All the Team

Rated 3 out of 5 stars

Worktops chip after 7 months despite warranty and advert of ‘ being able to withstand anything life throws at them’

New worktops installed Feb 2023, looked fabulous. However seven months later we noticed a few small chips to the edges of worktops. Adverts state ‘how hard wearing they are and can withstand just about anything life throws at them’ - this is not the case at all.

Why am I writing this now ? As it’s almost a year after we had them installed .. noticing the little chips in the worktop edges and wishing we had bought quartz . We were absolutely delighted with the worktops at first and that is when most people write their reviews, this is an 11 month review. To a Quick Look they still look great, but, I am fussy and do not like the chips on the edges and this product is not what I believed it or the warranty to be sadly .

Presumed this would be covered under the 10 year Warranty that ‘ensures that you are completely covered should our worktop product ever fail to live up to its promise’ THIS IS NOT THE CASE . We spent just under £4K and wish we had spent more on purchasing genuine quartz worktops that never chip, which we had for 15 years in previous houses. I should say as a goodwill gesture the store repaired the little chips (which they would normally charge for) without a charge; however more have appeared since repairs in October 2023.
We are careful house-proud couple and look after our home carefully, we were told ‘ chips are classed as accidental damage’ and not covered by the warranty. No mention of this in the warranty or details and certainly not in the ‘care for your worktops’ brochure. The local company repaired the little chips but they are still happening, even though we are very careful, the worktops are not tough at all and it is 11 months ago now, really regret this purchase and wish we had paid out more for genuine non-chip worktops.

25/1/24 Thank you for your reply (Granite & Trend) I will of course update my review with any outcomes and look forward to hearing from you .

February 16, 2023
Unprompted review
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi,

Thank you for your review.
I have forwarded your comments to our management team and asked that they investigate. You will be contacted directly in due course.
Regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Great kitchen refurb

From the time we made the appointment to the time of the fitting the process was very straightforward with their commitment to timings spot on. The finished product looks spectacular and has really brightened up the kitchen. On fitting day there was a minimum of mess for what could be a pretty disruptive job and they finished the job in double quick time.

January 10, 2024
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi- we are so pleased to hear this and we hope you will enjoy your transformation for many years.

Thanks from all the team.

Rated 5 out of 5 stars

Sam our fitter could not have been…

Sam our fitter could not have been better,nicer,more eager to do the right thing and the end product exceeded our expectations. He is such a genuinely nice person and a superb craftsman. The operation had a few hiccups which is to be expected but each time Sam handled the situation so professionally and always with a smile and reassuring words. We would recommend him 1000% and also the excellent product of course. Thank you all so very much. R.Green.

January 8, 2024
Unprompted review
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hello Mr Green

We are delighted to hear this and thank you for sharing your kind words.

Thank you from all the team.

Rated 5 out of 5 stars

Top quality! Highly recommended

This is my third time using Granite Transformations due to logistics of my kitchen and moving house. They are a lovely family-run business that are kind, open and honest about what they can achieve. They go above and beyond to help. This team are amazing. The workmanship is excellent and the results are outstanding.
My worktops are beautiful!!! I wouldn’t consider using anyone else!

December 19, 2023
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Angie

its been our pleasure to help you out once again.

Thank you for using us and best wishes.

Steve & the Team

Rated 5 out of 5 stars

From start to finish

From start to finish, Granite Transformations were GREAT. Pleasant, non-pushy, consulting discovery meeting, traditional planning and template method and polite, efficient installation. This team delivers it all to a very high standard, I would not hesitate to recommend them.

November 13, 2023
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Reply from Granite and TREND Transformations UK - Tunbridge Wells

Hi Gavin & Paula
Thank you for your very kind words and the 5*
warm regards
From al the team

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