Granite Zone Reviews 261

Excellent customer service, Price and quality.
The fitters did an amazing job!
Highly recommend

Can’t fault the service I’ve received from the Granite zone team was plane sailing from start to finish.

Great communication between the office and engineers onsite.

And the quote was more than competitive against other quotes I had received from other companies in and around the area.

Highly recommended.

Brilliant service from start to finish

Very helpful sales lady, explained the process clearly and offered a great deal. Process was completed as per plan and on time. Fitter was very professional with resulting worktops just as expected.

Great service from the very first contact. Ordering process very straight forward with clear timescales outlined. Template & fitting guys were outstanding.
12 months on the products looks like it did the day we had it installed.

Can’t fault at all

Friendly and professional team from the very beginning with the sales girls to installation and after.

Cashmere quartz worktops fitted in Dec 23. Great service from start to finish. Rob the salesman was very helpful. Absolutely made up the quality and finish. Would definitely reccomend.
Mr and Mrs Bate

We recently had quartz worktops supplied and fitted by Granitezone and I have no hesitation in recommending them to anyone. From initial telephone contact through to the installation the service was excellent and the worktops look great

Granite zone saved the day, after I was let down, last minute by another company! Very helpful staff, great communication, amazing product, superb fitting and an unbeatable price. 10/10.

Highly recommend Granite zone. Good quality and nice looking. Jess was very helpful and also the guys who installed it

Nathan and Aaran did an exceptional job installing our worktops. They showed up on time, worked hard and were clean and tidy.

Nathan and Aaran are very professional, motivated, and very good skill communication. I am happy

What can I say. In the words of the great Tina turner Nathan and Aaron are simply the best, better than all the rest. Fantastic job done, clean and tidy. Super very polite and helpful. I would most definitely recommend them.

Great job supplying and installing white diamond quartz work tops Nathan and Aaran done a fantastic job very respectful and polite I would say they are both a credit to Granitezone

Many thanks

Nathan and Aaron fitted my worktops today and they look amazing. The guys were efficient and professional and the finished job is great.

I would 100% recommend Granitezone... Premium service and product. We had Calacatta Gold - absolutely stunning!

Linzi was pleasure to deal with in sales and Jade in the logistics department was very accommodating. I couldn't be happier with my purchase!!

AVOID

purchased worktops and paid a deposit (£4000 total £400 deposit)

Was told with any excess or left overs we can decided what to use it for ie tables, window sills.

First step we knew this company was poor was when we wanted something cut, paid the deposit and then was told we couldn't have that, second issue was the template guy turned up 3 times, third issue was the granite did not get delivered to be cut, forth issue is they could not fit worktops on the day arranged (work tops, sink, hob and taps removed on 20th sep and its currently been 17 days) and now on Saturday a day we have been promised due to the previous Wednesday falling through is the fitters have just not turned up. Had an email stating 8:30-10:30 they will be here and after sitting on hold for 1 hours and sending email trying to get a response or find out whats happening we have had to give up!!

When we did also advise what we wanted with the excess such as back splash and window sills this was added onto our invoice..honestly avoid this company at all costs, not a single step in the process was smooth or truthful

After sales is rubbish being ignored for weeks on end
Jade just ignores the emails that are send to her
Nice worktop, average price

We would certainly recommend the Granitezone Team from the sales team who we found helpful, knowledgeable, responsive and honest about their great choice of products. The survey team and installation team arrived on time as agreed. They were friendly and experienced and have finished off our kitchen with the Quartz work tops that look really amazing. Good value for money great listeners and great customer care service! keep up the good work

I would highly recommend Granite Zone! From start to finish, this company has been a pleasure to work with.
We approached Granite zone with a very specific style of worktop in mind, they made it their business to research the most appropriate design which met our brief and we couldn’t be happier with the results.
Every single member of staff we met with have been incredibly helpful, professional and friendly.
Special thank you to Jess, Jade, Marc, Nathan and all the lads from the cutting workshop, it really has been a pleasure to work with you.
Thank you.