Ordered item on 26/11 and paid 30€ for delivery which never happened. Shipped on 17/12 showed as in transit and now back returned to sender contacted Granvillano both via email and Instagram profile n... See more
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I was looking for some specific items which I couldn't get in the UK. Granvillano were briliant - easy to communicate with, very responsive and the goods arrived safely and extremely well packed.... See more
Company replied
First of all, I was well informed about every single step of the delivery. The parcel arrived very fast, faster then the e-mail announcing the delivery. I was very happy with my order! It arrived in a... See more
The Crystal cndlestick I bought is absolutely Wonderful, Better than in the picture, carefully wrapped with beautiful paper and Golden ribbon. Shipment very fast. Top quality!
Company details
Information provided by various external sources
L'Azienda è situata in un Palazzo Nobiliare del centro storico di Gela - Sicily. Granvillano.it offre ai propri clienti gli articoli più variegati inerenti al settore illuminoteca, oggettistica, articoli da regalo, casalingo, gioielleria, orologeria, pelletteria, argenteria, abiti da sposa, e qualunque altro oggetto inerente le proprie attività richiesto dai clienti. Il meglio delle aziende leader nel settore e la cordialità che li contraddistingue attraverso un servizio clienti dedicato.
Contact info
C.so Vittorio Emanuele 411, 93012, Gela, Italy
- 3331491238
- servizioclienti@granvillano.it
- granvillano.it
Hasn’t replied to negative reviews
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I was looking for some specific items…
I was looking for some specific items which I couldn't get in the UK. Granvillano were briliant - easy to communicate with, very responsive and the goods arrived safely and extremely well packed.
My only ask : please can you do an English translation!

Reply from Granvillano
I am very pleased with your work
I am very pleased with your work. You are very fast, professional and responsible. My porcelain box is beautiful. Also, my collection “Rose Lace” of Blumarine is not complete yet, I’m missing one more box.
I have only one objection: DHL is very expensive, so if you can, change that.
Thank you so much!
S

Reply from Granvillano
All in best order!
All in best order!
Top product!
Very fast delivery!
Highly recommended! Thanks and best regards

Reply from Granvillano
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