GRAPE & Fig Reviews 403

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the freshness and delicious taste of the food, which is often described as amazing and outstanding. The presentation of the platters is frequently highlighted as beautiful, stunning, and immaculately done, making them a real talking point at events. Many appreciate the smooth ordering process, clear communication, and reliable, on-time delivery service. The service provided by the team is often described as professional, organized, and incredibly helpful, with many expressing their intent to order again due to the overall positive experience. However, some people mentioned that the price point makes it more suitable for special occasions rather than frequent orders. A few other people also felt that coordination with delivery was a little bumpy, with some miscommunication regarding the delivery window.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the incredible quality, beautiful... See more

Quality

Reviewers consistently highlight the exceptional quality of the food and presentation. Customers frequently... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and clear... See more

Service

Customers consistently report outstanding service, highlighting clear communication, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an am... See more

Company replied

Rated 5 out of 5 stars

The food was AMAZING. Thank you ever so much for supplying the yummy foods for our 20th anniversary for the office. High quality produce and the crackers which went with the cheese were so good... See more

Company replied

Rated 5 out of 5 stars

Love Grape & Fig! We've ordered the Cheese & Charcuterie board for two events now and both times had fantastic experiences. The boards have been absolutely delicious, beautifully presented, plentiful... See more

Company replied

Rated 5 out of 5 stars

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking poin... See more

Company replied


Company details

  1. Caterer

Written by the company

GRAPE & Fig is run by two sisters Toria & Catherine. We brought the concept of ‘grazing' over to the UK back in 2017 & have since earned our reputation as THE specialists in beautiful sharing food with the finest quality, 100% British cheese & charcuterie at its heart. Our mission is simple, to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally-sourced, seasonal & fresh produce each morning in our kitchens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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Rated 5 out of 5 stars

Really great experience throughout

Really great experience throughout. Katy and Rachel were super helpful over phone and via email. The canapes arrived on time and perfectly presented with allergen cards. They went down a treat, lots of positive comments about them and they all disappeared!

November 5, 2025
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Reply from GRAPE & Fig

Thank you, Amy. We’re glad everything arrived on time and was enjoyed by all. We'd love to cater for you again soon!

Rated 5 out of 5 stars

Brilliant option for offices

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking point among my colleagues.

The team was professional, organised, and easy to work with from start to finish. Communication was clear, delivery was right on time, and everything ran smoothly.

Overall, Grape & Fig delivered exactly what we hoped for — stylish, high-quality catering that impressed everyone without any stress. We’d definitely use them again and happily recommend them to others.

November 5, 2025
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Reply from GRAPE & Fig

Thank you so much. We appreciate your kind feedback and are glad everything went smoothly.

Rated 5 out of 5 stars

Amazing service and delicious brunch ⭐⭐⭐⭐⭐

We ordered the Grape & Fig brunch boxes for a work meeting and specified the 2 hour window delivery. The order process was easy and communication on the day was excellent. Our order was received in good time, chilled and looking beautiful. Everyone enjoyed the delicious food and the attention to detail with the quote inside the box was a talking point. Everyone loved that we had ordered from a sustainable business that uses British produce, and all the food was eaten and enjoyed! Thank you Grape & Fig, we look forward to ordering from you again!

October 30, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much for your review and for choosing GRAPE & Fig!

Rated 5 out of 5 stars

Fabulous food

Fabulous food. Delivery service is very good and queries answered promptly.

October 21, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks Jo! We'd love to cater for you again soon :)

Rated 5 out of 5 stars

Delivery was right on time and the food…

Delivery was right on time and the food arrived immaculately. Very tasty spread, will definitely use again! This time we used it for our daughter’s birthday party as food for adults. Worked really well so was one less thing for us to organise!

October 18, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much for taking the time to leave us a review we really appreciate it!

Rated 5 out of 5 stars

Cheese and charcuterie boards

Cheese and charcuterie boards were stunning and beyond delicious. All of our guests loved them too! Super efficient service from start to finish! Will definitely be using Grape & Fig again!!

October 11, 2025
Unprompted review
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Reply from GRAPE & Fig

We’re delighted the platters were loved by your guests and look forward to working with you again soon!

Rated 5 out of 5 stars

Perfect service

Everything went smoothly! The platters were amazing. Looked good, tasted good. Grape & Fig team also included complementary focaccia platter which was so nice of them! Will definitely order from them in the future and recommend to everyone!

October 10, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Sofiia. We’re delighted everything ran smoothly and that you enjoyed the platters. We really appreciate the recommendation and would love to cater for you again soon.

Rated 5 out of 5 stars

Everything went perfectly

Everything went perfectly! The presentation was beautiful, and I received so many lovely comments from my guests.
Really appreciate all your help and attention to detail, it made a big difference. I'll definitely be returning as a customer for my next home party :)

October 4, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you. We’re so pleased the presentation impressed your guests and that the attention to detail made a difference. We look forward to your next event.

Rated 5 out of 5 stars

Amazing product!

Amazing product! It is expensive, but it was so worth it. Our guests loved the spread, it looked amazing, and it made the actual party so much easier. I will definitely buy from them again.

September 27, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Nick. We appreciate your support and look forward to catering for your next special event.

Rated 4 out of 5 stars

Amazing food, very well done!

The quality of the food was absolutely outstanding! Delicious, filling, and perfect for our in-office meeting. Coordination with the delivery was a little bumpy, with some miscommunication on the delivery window.

October 8, 2025
Unprompted review
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Reply from GRAPE & Fig

Hi Brian, thank you feedback. We’re delighted to hear that you enjoyed the food and that it was perfect for your meeting.

Regarding your delivery, I can see that you had originally purchased the 10am - 12 midday slot but requested to amend the delivery window 11am - 12 midday the afternoon before delivery was due. Our logistics team were able to rebook this for you for a one hour window as a gesture of goodwill at no additional cost and we're pleased to confirm that the order arrived within the requested time for you. Thank you for choosing GRAPE & Fig and we hope to cater for you again soon.

Rated 5 out of 5 stars

Would highly recommend!

Great experience ordering the charcuterie platter for my husband’s 30th birthday. The team catered for my special requests, the order arrived perfectly on time and the platter itself was spectacular! The team also followed up to check whether everything went to plan. Would definitely order again!

October 4, 2025
Unprompted review
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Reply from GRAPE & Fig

We’re delighted the platter was perfect for the celebration and that everything arrived just as planned. Thank you for choosing G&F!

Rated 5 out of 5 stars

Amazing!

Sent a platter to a friend for her birthday, she loved the presentation and said it was all super delicious. I really appreciated the thought and care that went into the order, they kept in touch to verify the details and make sure someone would be in. Will definitely order again

October 4, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Jess. We’re so pleased your friend loved the platter and that the process felt thoughtful and well supported. We look forward to your next order.

Rated 5 out of 5 stars

The team was responsive

The team was responsive, the food delicious and well presented

October 3, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Madeleine. We’re glad you enjoyed the food and presentation and appreciate your kind feedback.

Rated 5 out of 5 stars

The service was seamless

The service was seamless, delivery on time and food delicious.
The grazing board presentation was stunning.

October 4, 2025
Unprompted review
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Reply from GRAPE & Fig

We’re delighted everything arrived on time and that everything was enjoyed, thank you for choosing G&F!

Rated 5 out of 5 stars

Beautiful and delicious platters

We ordered a selection of charcuterie, fruit and cake platters for our anniversary party. They were all beautifully presented and tasted amazing. The Grape and Fig team were incredibly helpful - they kindly made sure our delivery arrived by the time we needed and were very responsive. Would highly recommend!

October 4, 2025
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Reply from GRAPE & Fig

Thanks Cindy. We’re so pleased the platters were perfect for your anniversary and that the delivery worked seamlessly. We really appreciate your order and thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Excellent service

Excellent service. Amazing platter with a variety of cheese charcuterie and relish extras for my guests to enjoy. I highly recommend!

October 3, 2025
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Reply from GRAPE & Fig

Thanks so much Magdalena, we really appreciate your feedback!

Rated 5 out of 5 stars

Fabulous

From order to delivery was completely seamless. The love and care that’s goes into each package is sheer perfection.

Loved our build a box delivery.

October 3, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Gemma. We’re so pleased you loved your order and we'd love. to cater for you again soon.

Rated 5 out of 5 stars

Exceptional food.

Easy ordering. Great menu of options and fantastic help with dietary requirements and delivery options due to last minute changes.
The delivered food was exceptional.

September 27, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much for your kind words we really appreciate them and that you choose GRAPE & Fig to order with. We'd love to cater for you again soon.

Rated 5 out of 5 stars

Loved our delicious grazing platters…

Loved our delicious grazing platters from Grape & Fig. So yummy, and well presented. Everything was smooth right from the order, and the ladies were great at making themselves available if we had any questions. Thank you!! I'll definitely be ordering again.

September 27, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks Nancy. We’re delighted you enjoyed the grazing platters and that the whole process was smooth for you!

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