GRAPE & Fig Reviews 403

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the freshness and delicious taste of the food, which is often described as amazing and outstanding. The presentation of the platters is frequently highlighted as beautiful, stunning, and immaculately done, making them a real talking point at events. Many appreciate the smooth ordering process, clear communication, and reliable, on-time delivery service. The service provided by the team is often described as professional, organized, and incredibly helpful, with many expressing their intent to order again due to the overall positive experience. However, some people mentioned that the price point makes it more suitable for special occasions rather than frequent orders. A few other people also felt that coordination with delivery was a little bumpy, with some miscommunication regarding the delivery window.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the incredible quality, beautiful... See more

Quality

Reviewers consistently highlight the exceptional quality of the food and presentation. Customers frequently... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and clear... See more

Service

Customers consistently report outstanding service, highlighting clear communication, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an am... See more

Company replied

Rated 5 out of 5 stars

The food was AMAZING. Thank you ever so much for supplying the yummy foods for our 20th anniversary for the office. High quality produce and the crackers which went with the cheese were so good... See more

Company replied

Rated 5 out of 5 stars

Love Grape & Fig! We've ordered the Cheese & Charcuterie board for two events now and both times had fantastic experiences. The boards have been absolutely delicious, beautifully presented, plentiful... See more

Company replied

Rated 5 out of 5 stars

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking poin... See more

Company replied


Company details

  1. Caterer

Written by the company

GRAPE & Fig is run by two sisters Toria & Catherine. We brought the concept of ‘grazing' over to the UK back in 2017 & have since earned our reputation as THE specialists in beautiful sharing food with the finest quality, 100% British cheese & charcuterie at its heart. Our mission is simple, to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally-sourced, seasonal & fresh produce each morning in our kitchens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience - I submitted a very last minute order and the team went out of their way to fulfil. The final order was beautifully presented, delicious and everyone loved it. So grateful for such brilliant service and would highly recommend.

July 2, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks for the 5 stars Gabriella!

Rated 5 out of 5 stars

Delicious and great quality

We ordered a Grape & Fig grazing board for 'getting ready' on our wedding day and couldn't have been more pleased. The quality of the ingredients were brilliant - no cheap fillers and all super fresh and delicious. The communication and service from the company was also fab!

June 28, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks for the 5 stars Jess! We're so pleased that we could part of your special day!

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible. The best cheese and charcuterie and displayed so wonderfully. Will definitely use them again

June 7, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much for the lovely review Maddie!

Rated 5 out of 5 stars

Incredible platters & service

We asked Grape & Fig to do some last minute catering for a summer drinks party. They were extremely helpful with the order and delivery, and the platters themselves were incredible and went down such a treat. Thank you so much Grape & Fig - we will definitely be using you again in the future!

June 18, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much for leaving us a review Lucia! We're so pleased that you were happy with your order and we hope to cater for you again soon!

Rated 5 out of 5 stars

Gorgeous board and updates on delivery…

Gorgeous board and updates on delivery were frequent. Crackers were perfect! Just the right amount of food for 9 family members and a lot of cheese!

May 23, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much Shah, we hope to cater for you and your family again soon!

Rated 5 out of 5 stars

Incredible food!

The food is delicious! Always impressed with the level of service grape and fig offer. They check everything is ok from start to finish. Thank you for making our event a success.

May 21, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much for your kind words Yasmin, it was a pleasure to cater for you!

Rated 5 out of 5 stars

I placed three separate orders for a…

I placed three separate orders for a lunch, afternoon tea and brunch meeting - all of the food was presented superbly, arrived promptly and was safely packaged. The feedback from our clients was incredible. I spoke with the team over the phone and they were lovely and really helpful. I would 100% recommend them for any event that you have. Standout option.

May 13, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks for taking the time to leave us a review Jade! We're so pleased that everything was enjoyed and that you were happy with the service received!

Rated 5 out of 5 stars

Sensational- from start to finish

Everything from start to finish was absolutely amazing! The team were so attentive and helpful with my requests and had my order ready at the time they promised ready for me to collect. The boards were huge and of great size for value. Loads of variations, with high quality cheeses and meats all beautifully prepared. I would 100% recommend and be using again! Thank you all so so much!

May 17, 2025
Unprompted review
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Reply from GRAPE & Fig

What a fantastic review to receive, thank you so much! We're so pleased that you had a great experience and we look forward to catering for you again soon.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service meant our platters arrived perfectly on time and there was great communication before the delivery.
The platters themselves were picture perfect and really tasty. Perfect accompaniment to drinks with friends

May 17, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for the feedback Sarah! We're so pleased that everything was enjoyed and we'd love to cater for you again soon.

Rated 5 out of 5 stars

Wow!

Wow! What a fabulous array of goodies. Everything was delivered perfectly on time and came in the most divine packaging. The food was delicious and exactly as described and my guests loved every bit of it.

April 26, 2025
Unprompted review
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Reply from GRAPE & Fig

Ah thanks so much for the glowing review Virginia! :)

Rated 5 out of 5 stars

A wonderful catering experience

I used Grape & Fig to cater my daughter’s 21st birthday, and I couldn’t be happier with the experience. The charcuterie-style spread was absolutely beautiful — visually stunning and a real showstopper for the party. The quality of the food was excellent, and everything was fresh and thoughtfully arranged.
Beyond the food, the customer service was brilliant. The team was so helpful and accommodating, making the entire process smooth and stress-free. They really went the extra mile to ensure everything was perfect.
I would 100% recommend Grape & Fig to anyone looking for exceptional catering with both style and substance. Thank you for helping make my daughter’s milestone birthday so special!

April 12, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much for your wonderful review! We’re absolutely delighted to have been part of your daughter’s special day. It’s fantastic to hear that both the food and our service exceeded your expectations. We really appreciate your kind words and recommendation. We look forward to helping make more milestones just as memorable in the future!

Rated 5 out of 5 stars

Highly recommend!

I have used Grape and Fig for work events now 3 times and every time they deliver nothing short of perfect. The food is delicious and presented so well and they are very accommodating when it comes to delivery. Quick to reply to any questions and always confirm delivery over the phone beforehand. Great company, definitely recommend!

April 30, 2025
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Reply from GRAPE & Fig

Thanks so much for your lovely review Rebecca we love catering for you and look forward to your next order!

Rated 5 out of 5 stars

No regrets!

I impulsively spent an inordinate amount of money on cheese, charcuterie and fruit because I decided I couldn’t be bothered to put my own platters together, and I have NO REGRETS. Absolutely gorgeous and absolutely delicious. They gave a courtesy call before delivery, delivered in good time and well packaged. Would definitely order from Grape and Fig again.

April 19, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for your amazing review! We’re so happy to hear that the quality of our platters was worth every penny. It’s great to know that our service and quality met your expectations. :)

Rated 5 out of 5 stars

We've used Grape & Fig for a number of…

We've used Grape & Fig for a number of our corporate events and are NEVER left disappointed. Our guests rave about Grape & Fig's cheese platters, in particular, and they always go down a treat.

April 10, 2025
Unprompted review
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Reply from GRAPE & Fig

Ah thanks so much for the lovely review India! It was a pleasure to cater for your team as always & we're so pleased that you got to try our new bagel platters too! :)

Rated 5 out of 5 stars

Perfect for a client event

We used Grape & Fig platters for a client 'Wine and Cheese' evening and they worked so well. They looked brilliant and tasted delicious - everyone loved them! They are on the expensive side but I think worth it.

April 10, 2025
Unprompted review
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Reply from GRAPE & Fig

Hi Samantha, thanks so much for placing your order with us and for taking the time to leave such a lovely review! We’re so pleased to hear the platters were enjoyed and suited your cheese and wine evening perfectly.

We do use premium produce, including 100% British cheese and charcuterie, so we're pleased to hear you felt the quality and taste of the items reflected the cost. x

Rated 3 out of 5 stars

Although the platter looked lovely

Although the platter looked lovely, the cheese that was sent on one of them was the heel and the end of it (a rather thin end) which was disappointing. There was also a lot more crudites than cheese. Apart from that it was lovely

April 1, 2025
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Reply from GRAPE & Fig

Thank you for your feedback. We’re really pleased you enjoyed the platter overall and appreciate you sharing your comments, which we’ll certainly take on board to improve future orders.

Rated 5 out of 5 stars

Really great service and food

Really great service, we ordered for an event we had at our office as part of Womens History month as we loved this was a woman run company. Grazing platters went down a storm (and we have tried a lot)- especially the cakes, some even said it was the best brownies they had ever tasted!

March 25, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much for your wonderful review! It means a lot to us to be part of your celebration. We’re especially glad the brownies made such an impression they’re a favourite of ours too! We look forward to catering for you again in the future.

Rated 5 out of 5 stars

Delicious & beautiful

We ordered several grazing platters for an internal celebration brunch. The platters were absolutely beautiful and it was obvious they were arranged with great care. The team really enjoyed the whole spread - the bellinis were delightful, and the fruit varied and exotic. My only wish is that I could have selected a one-hour delivery window to accommodate for our event needs. However, the Grape & Fig team did their best to accommodate my requests, and I still rate the whole experience 5 stars!

March 5, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for your fantastic review! We’re happy to hear that the platters were a hit at your brunch celebration. We also wanted to highlight that we offer more delivery options than most competitors, including 2 hour delivery window options, which we hope will make future events even easier for you to plan. We’re so glad that, despite this, the overall experience was still a 5-star one. We look forward to catering for you again soon.

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