Booked my Range Rover in for mot and…
Booked my Range Rover in for mot and service. A1 job staff very friendly and helpful would recommend and will be using again.
Tony Smith. Portsmouth
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Booked my Range Rover in for mot and service. A1 job staff very friendly and helpful would recommend and will be using again.
Tony Smith. Portsmouth
In spite of some of the poorer reviews we read about his garage we decided to go and test drive a Peugeot 508 SW selling for under £16000, which was our maximum budget.
Although we booked a test drive for a specific time, when we got there the car was at the back, 3 rows deep and filthy. No effort whatsoever had been made to make the car look anything like it did in it's pictures. We were left waiting while the car was extracted and brought to the front, and at no point were we offered a drink, which would have been a nice touch.
To be fair the sales person did point out some of the scuffs and marks on the car, and we were assured they would be addressed pre-sales. When the car was started the 'Service' warning spanner was illuminated, and we were told this is just overdue a service (or maybe not). On taking the car out for a drive the overwhelming smell of stale cigarette smoke was terrible. Worse than that was the poor performance of the car.
Driving up Bedhampton Hill towards the A27 (a very slight hill) I could barely get the car to 30mph. Then, when driving down the on-slip to the A27 (it is a declining road) the car barely got to 50mph in 'sport mode' with my foot flat the floor! This was quite enough of a test drive for us, it was bordering on dangerous, so we went back to the garage.
I explained the issues to the sales person and he assured me that the car was probably in limp mode and that it would be looked at the next day (Monday) and he would call me with the outcome. I was concerned that we were sent out in a car, in limp mode for a test drive.
Over a week later and nothing, so today I called and asked about the car. I was informed that nothing had been done, and it would probably be looked at today, Monday 30th March. Probably, or probably not?
My guess is that they are hoping someone with less experience with cars would just buy it 'as is'. I also noticed that the car, in 1 week, had gone up in price a fair bit, now listed at £16,195 (previously listed at circa £15,500).
When I asked how this could happen on a car that has potentially serious issues, I was told they do not set their prices, Autotrader do. Which if you are gullible enough to believe, then good luck!
A quick lookup on poor performance gave this result:
"Poor performance in a 2021 Peugeot 508 often stems from known issues like timing belt degradation, oil consumption, or software glitches. Key symptoms include sluggish acceleration, engine warning lights, and jerky transmission, with potential causes including wet belt failure, engine component issues, and faulty electronics."
In summary I found the staff helpful, but just enough to make a sale. The car was dirty and not as shown in the advert, and the information I was given regarding valeting, repairs and price are all wildly inaccurate.
I am so please I did not purchase The Peugeot 508 SW (with related scuffs, marks, dents, missing boot cover and potential engine issues) which is still up for sale at an inflated price, thanks to Autotrader(???), if you wish to believe that? Buyer beware. Something is rotten in the state of Denmark!

Reply from Gravelhillcarsales
Cannot fault this place. A* Service, Was updated accordingly. Will use again.
GRAVEL HILL CAR SALES, based in Havant, Hampshire.
What a FANTASTIC, PROFESSIONAL service they offer. Stress-free and welcoming atmosphere.
I purchased my latest car from here 18/03/2025 and drove away with it serviced and MOT’d for a full year prior to collection. They also provide an excellent after-sales service too, and are only happy to oblige any concerns. The whole process was a happy experience and all their cars are offered at very, very reasonable prices. They ARE NOT cars purchased at auction either. My car came direct from a Volvo main dealership.
I SHALL LOOK HERE FIRST when buying my next car. Best regards, Heather Prendergast.
great after sales support!
I think that mark a of really good car dealership is how they treat you when something goes wrong. I bought a 2012 Ford Focus from Gravel Hill recently and it had a couple of faults. The staff here never dismissed my concerns, they took a look at the car and fixed everything in a timely manner.
Well worth a visit if you are looking for a 2nd hand car.
for the first time i see a company which really want you to be happy with your purchase, great service on the phone and in branch, they even polish and clean the car, repair everything just to make me feel satisfied fully, they deliver and after sales was incredible, highly recommend, both Jack the owner and jack the sales person are amazing, highly recommend !
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