Gravity Fitness Reviews 3,793

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust design of the products, finding them durable and well-made for various exercises and long-term use. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the quick turnaround from order to arrival and regular updates. People also find the overall user experience excellent, noting the ease of assembly and adjustment for various equipment. However, some customers experienced significant dissatisfaction with the delivery process, citing issues like lost packages, unclear tracking, and unhelpful support from courier services, which undermined their overall experience despite the product quality. A few other people also felt that certain products, like the portable pull-up bar, could be wobbly without an extension kit or were heavy and difficult to carry when disassembled.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made, robust,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as top-notch,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many praising the quick and efficient delivery, often... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of assembly and setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

²Its an excellent chin up bar, well designed, durable and robust. I bought my first one several years ago and decided to buy another in 2026 -allowing me to move between bars without having to change... See more

Company replied

Rated 5 out of 5 stars

I’ve used Gravity Fitness for quite a bit of my home kit. The pull-up rig (that can be used for lots of different exercises such as dips etc, I’ve got the wooden gymnastic rings, paralette bars, tap... See more

Company replied

Rated 5 out of 5 stars

Well designed, rock solid and bullet-proof products, at good prices…. all delivered quickly and efficiently. Perfect for my Calisthenics journey…. My only critique is that some of the build instru... See more

Company replied

Rated 5 out of 5 stars

I purchased the elbow compreson sleeves to help with an injury that keeps persisting and effecting my handstand press training, aswell as other press movements. They are brilliant and really make a di... See more

Company replied


4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional products

Exceptional products, perfect delivery, and great exercise app. I am a beginner and totally hooked already, loving the whole calisthenics ethos. Never need to travel to a gym again, means more time can be spent on exercise, or preparing honest clean food

February 2, 2026
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the great review! Really glad you’re enjoying the equipment and the app, and that everything arrived perfectly. Awesome to hear you’re getting stuck into calisthenics already.

Welcome aboard and enjoy the training! 💪

Rated 5 out of 5 stars

Very happy

The delivery arrived the day after purchase- prompt and all the bits in one easy to assemble kit.
I am trying to improve my L-sits to Handstands and I feel the benefit of the medium height paralette bars and they are very sturdy.
They have a 5 year warranty but I feel they will last a lifetime

February 6, 2026
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Reply from Gravity Fitness

Thanks for the review! Glad to hear the delivery was quick and the kit was easy to assemble. The medium height parallette bars are ideal for L-sits and handstand work, so it’s great they’re feeling sturdy and helping your training.

We appreciate your support and hope they keep serving you well for a long time! 💪

Rated 5 out of 5 stars

I am very satisfied with the equipment…

I am very satisfied with the equipment I purchased from Gravity Fitness. The quality is exceptional, and the instructional videos provided have been invaluable in ensuring proper usage. Although I encountered a few delivery issues, they were promptly addressed with professionalism and care. I highly recommend Gravity Fitness for their commitment to customer satisfaction and will certainly make future purchases. Their attention to detail and customer support truly set them apart.

February 15, 2026
Unprompted review
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Reply from Gravity Fitness

Thanks for the review! Really pleased to hear you’re happy with the equipment quality and that the instructional videos have been useful for getting the most out of it. Glad everything was handled quickly and professionally too.

We really appreciate the recommendation and your support. Looking forward to helping with your future training setup!

Rated 5 out of 5 stars

Pull up rack and Extension kit

Great bit of kit for my home gym, quick and easy to assemble and disassemble. Very stable when used with the optional extension kit, although I find it plenty stable enough without the extension kit for the exercises I’m currently doing.
I also ordered Wooden Gymnastic Rings, which are great when used with the rack, a 4kg mace and a 8kg mace to add another dimension to workouts.
Overall, all the kit is great quality, good value and delivery was quick with regular updates.

February 2, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the detailed review! Glad the rack is working well for your home gym and that the setup is quick to assemble and solid in use. Great to hear the Wooden Gymnastic Rings and the 4kg and 8kg maces are adding more variety to your training too.

Really appreciate you mentioning the quality, value and delivery updates. Thanks again for your support and enjoy the sessions! 💪

Rated 2 out of 5 stars

Very unstable

Very unstable
Doesn’t feel safe to use.
Came very quickly though.

February 8, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Hi Donna,

If you have any issues or queries regarding our service or products, please always let us know via support@bornactive.com first so that we can try to resolve this with you as quickly as possible. We don't monitor Trust Pilot in the same way so it can take a while to get back to customers who have a complaint query.

The Portable Rack does have a slight sway, as described on the website. This is due to it being portable and not ‘fixed’ to the ground. It does not affect the performance of the equipment. However, we appreciate that not all customers will love the product like we do so please confirm if you’d like to return for a refund and we’ll send over the returns information for you.

Many thanks,
Gravity Fitness Support Team

Rated 5 out of 5 stars

Gravity fitness just has good…

Gravity fitness just has good equipment! Solid stuff

January 30, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the review! Glad to hear you’re happy with the equipment. We appreciate your support!

Rated 5 out of 5 stars

Epic love it

Epic love it, fair play absolutely quality!
One of a kind.

January 29, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks so much for the 5 stars!

Rated 5 out of 5 stars

Pillar Pull Up Grips

I’m very satisfied with the Gravity Fitness 48mm Pillar Pull Up Grips. The build feels sturdy and the 48mm thickness gives a comfortable, confident hold during every rep. They exceeded my expectations in terms of quality and performance — a great addition to my home gym.

February 5, 2026
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Reply from Gravity Fitness

Thanks for the feedback! Glad to hear the 48mm Pillar Pull Up Grips are living up to expectations and giving a comfortable, secure hold on every rep. It’s great to know they’re a strong addition to your home gym.

Rated 5 out of 5 stars

Good service

Quick delivery. Excellent piece of equipment

February 5, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks so much for the 5 stars!

Rated 5 out of 5 stars

I have just bought my second steel club…

I have just bought my second steel club off them. Like the first club I bought, it is far superior to many made and sold by other companies. Delivery really was next day as well. Unlike some companies who think next day delivery means two or three days.

February 5, 2026
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Reply from Gravity Fitness

Thanks for the review! Great to hear your second steel club is just as impressive as the first and that it stands out compared to others on the market. Glad the next-day delivery lived up to expectations too—we really appreciate your continued support!

Rated 5 out of 5 stars

An awesome piece of equipment

An awesome piece of equipment, took a few minutes to put together after watching the assembly video via their app. I’m very happy with the purchase, it’s built to last.

February 8, 2026
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the review! Glad to hear the assembly went smoothly with the video and that you’re happy with your purchase

Rated 4 out of 5 stars

Careful with the fitting, but a good piece of kit.

Ordering and delivery was simple. I’d have liked to see a better alignment of fitting information, as the video and literature provided different details, which meant holes I drilled were too big for the brackets I had for wall fitting. There was a lot of messing around and additional purchases that had to be made before I got the bar fitted.

The bar, though, is great and has been mounted outside for 10months now. It’s exposed to the elements and is holding up well, with only some rust visible at the bolts. There was some deformity to the arms when I bolted in the actual bar but this hasn’t affected usage.

Overall, an excellent and reasonably priced purchases which would have been five stars with a clearer standardisation of instruction.

March 3, 2025
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for your detailed review! Glad to hear the bar has held up well and is performing as expected.

Rated 5 out of 5 stars

Excellent quality of product as always

Excellent quality of product as always, very fast delivery- thank you!

February 2, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the feedback! Great to hear you’re happy with the quality and that your order arrived so quickly.

Rated 5 out of 5 stars

Static Bar

Good quality product, easy to assemble, quick delivery.

February 2, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks so much for the 5 stars!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Everything is well made and as described

February 2, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the review! Glad to hear everything arrived quickly and that the quality and description met your expectations.

Rated 5 out of 5 stars

Brilliant service

I have always experienced brilliant service from Gravity. There products are well designed and manufactured. My most recent order had some extra items I ordered missing but this was immediately rectified. Excellent

January 29, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the feedback! Glad to hear you’ve consistently had a great experience with Gravity and that the missing items were quickly sorted. We appreciate your support and look forward to helping with your future orders.

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