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Great Balls Of Flour Reviews 347

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, especially the dough and cheese, noting that they are exceptional and make delicious pizzas. Many people also highlight the excellent delivery service, mentioning that items arrive quickly, well-packaged, and in perfect condition, often with effective insulation. However, some customers also noted issues with delivery, including late arrivals, damaged packages, or items not arriving at all. A few other people also felt that customer service was not always helpful, particularly concerning order issues or promotional offers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the excellent quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the dough,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Order

People report ambiguous experiences with their orders. Many consumers praise the easy ordering process, fast... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent Customer Service. There was and issue with the delivery (a courier problem - nothing to do with Great Balls of Flour) but the GBoF team were super helpful, did everything they could to assis... See more

Company replied

Rated 4 out of 5 stars

A really good set of dough and accessories for making home pizza's. Nice tomato sauce. I'm coeliac so getting the GF items is tricky as they go out of stock very quickly (which I guess is a good thing... See more

Rated 5 out of 5 stars

Great Balls of Flour provide great quality products; their dough and latte di mozzarella cheese is exceptional and you can’t go wrong with their brilliant demo videos. Everything comes brilliantly... See more

Company replied


Company details

  1. Food Products Supplier
  2. Food Manufacturer

Written by the company

Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!

We promise the Best Pizza Dough

Written by the company

Make great pizza at home
You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.

Our Shipping Promise

Next day delivery

Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.

Contact info

Promotion box for Great Balls Of Flour

Pizza Dough & Premium Ingredients.

Make great pizza at home. We provide everything you need to make it.

4.1

Great

TrustScore 4 out of 5

347 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Fast delivery

Fast delivery, nice product

December 23, 2025
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Reply from Great Balls Of Flour

Hi Nana

Thanks for the feedback! We are glad to hear the delivery was snappy and that you enjoyed the product.

We are always aiming for a perfect pizza night, so we hope that on your next order we can turn that "nice" into an "amazing" and earn that 5th star!

Happy pizza making.

Team GBOF

Rated 5 out of 5 stars

Festive pizza’s

I really enjoyed the pre-baked bases. Great taste.
The sauce, pepperoni and mozzarella were really good as well.
I will purchase again.

December 18, 2025
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Reply from Great Balls Of Flour

Hey Lisa

Thank you so much for the 5 stars! We are delighted to hear that the pre-baked bases delivered on taste for you.

It is great to know that the toppings—especially the pepperoni and mozzarella—went down well, too. We can't wait to send you your next order!

Team GBOF

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Great product. Plenty of easy to follow instructions. Will use again

December 16, 2025
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Reply from Great Balls Of Flour

Hi Glenn

We are delighted to hear that everything ran like clockwork! We know that timing is everything when you are planning a pizza night, so we are glad the delivery was spot on.

It is also great to know that you found the instructions easy to follow—we want pizza making to be fun, not complicated! We can’t wait to welcome you back for your next order.

Team GBOF

Rated 5 out of 5 stars

Great quality food

Fantastic pizzas will not be having takeaway anymore, bought the Ninja Artisan oven and with this food in it it’s a game changer! Sour dough pizza in 2.5 minutes and tastes amazing

December 18, 2025
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Reply from Great Balls Of Flour

Sounds like you've got the ultimate setup! We've heard such great things about the Ninja Artisan ovens, so we are thrilled to hear our sourdough is performing perfectly in yours.

A fresh sourdough pizza in 2.5 minutes is pretty hard to beat! We are delighted that you’ve officially swapped the takeaways for homemade—that is the biggest compliment we could ask for. Happy baking! ❤️🔥🍕

Rated 5 out of 5 stars

Such quick delivery and accuracy.

Such quick delivery and accuracy.

December 19, 2025
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Reply from Great Balls Of Flour

Hi Madeline

We believe that when you want pizza 🍕, you shouldn't have to wait (or worry about missing ingredients)!

We are delighted that the delivery was super quick and that everything arrived exactly as ordered 📦. We hope you have a fantastic time making your pizzas!

All the best

Team GBOF

Rated 5 out of 5 stars

Excellent pizzas!

Really good dough, excellent toppings. Thank you!

December 18, 2025
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Reply from Great Balls Of Flour

Hi Robert,

You are very welcome! We are absolutely delighted to hear that you enjoyed the full package ❤️🍕

We believe that great dough deserves great toppings, so we're pleased to hear you rated both highly! Thanks for letting us be part of your pizza night.

Rated 5 out of 5 stars

Love the pizza bases

Love the pizza bases. Thanks!

December 3, 2025
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Reply from Great Balls Of Flour

Hey Joe

Thank you! We are so glad to hear the pizza bases hit the spot 🔥🍕

We look forward to getting your next order out to you soon. Thanks for choosing Gre

Rated 5 out of 5 stars

Excellent products high quality great…

Excellent products high quality great packaging and delivery my go to

December 4, 2025
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Reply from Great Balls Of Flour

Hey Nick

Thank you for the wonderful review! We believe that great pizza starts with great ingredients (and safe delivery!), so we are delighted to hear that you rate the quality and packaging so highly.

Thanks for making us your number one choice—we’ll work hard to keep that title!

Team GBOF

Rated 5 out of 5 stars

At last Pizzeria Pizza made at home

Great value with speedy delivery easy to handle Dough balls makes a real Pizza.

December 2, 2025
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Reply from Great Balls Of Flour

Hi Anthony

That is precisely what we love to hear! There is nothing quite like the satisfaction of pulling a "real" pizza out of your own oven, is there?

We are glad our dough was easy to handle and helped you achieve an authentic result without the hassle. Thanks for appreciating the value and the speed—we hope to serve you again soon!

Team GBOF

Rated 1 out of 5 stars

Dough didn’t work properly from the…

Dough didn’t work properly from the freezer. An attempt was made to provide some best practice but the problem persisted. I’ve binned it all and I’ll make my own in the future.

September 27, 2025
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Reply from Great Balls Of Flour

Hi Gareth

Thank you for your feedback, although we are very sorry to hear it ended this way.

We certainly never want a customer to feel like they have wasted their money or their time. I can see that we tried to help troubleshoot the freezer issue, but we are sorry that the advice didn't fix the problem for you.

We wish you all the best with your own pizza making—making it from scratch is a labour of love, and we hope you get great results!

Team GBOF

Rated 5 out of 5 stars

So far so good....

Delivery was bang on, I only took dough and have made only 2 pizzas but they were perfect.....so far so good!

November 28, 2025
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Reply from Great Balls Of Flour

Hi Mark

We love hearing that the delivery was "bang on"! That is exactly what we aim for.

It is fantastic that your first two pizzas turned out perfect. We have a feeling the rest of the batch will be just as delicious—enjoy working your way through the dough!

Happy pizza making!

Team GBOF

Rated 5 out of 5 stars

I admit I struggled with my 1st…

I admit I struggled with my 1st attempts but now GBOF are my go to Friday night treat, with my freezer full of there dough balls, amazing pepperoni & mozzarella. I soon mastered the stretching of the dough & now make killer pizzas in my traditional oven, rather than a pizza oven...which might be my next purchase!

December 12, 2025
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Reply from Great Balls Of Flour

Hi Steven

We love this review! Thank you for being so honest about the learning curve—stretching dough is definitely a skill, but it sounds like you have absolutely mastered it now!

We're so happy to be your go-to Friday night treat. We are thrilled that you’re getting "killer" results in your traditional oven (proving you don't always need fancy gadgets to make great pizza!).

That said... if you do decide to treat yourself to a pizza oven in the future, let us know—we think you’ll love the difference it makes!

Team GBOF

Rated 5 out of 5 stars

Great brand, lotta balls

Great brand, customer service and products are unreal. Hoping you are available in retail near me soon!

September 15, 2025
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Reply from Great Balls Of Flour

Thank you so much for the 5 stars! It is wonderful to hear that our customer service and products hit the mark for you.

Watch out for some news in 2026. We're changing our Dough Ball Packaging to be more retail friendly - so watch this space!

Until then, we are happy to keep delivering your order straight to your door as quickly as we can.

Team GBOF

Rated 5 out of 5 stars

Really quick delivery.

Really quick delivery.
Doughballs are awesome as long as you follow the instructions. The tutorial videos are a must watch.

October 1, 2025
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Reply from Great Balls Of Flour

Hi Peter

Thank you for the 5 stars! We are thrilled that you rated the delivery speed and the dough so highly.

We completely agree—taking a few minutes to watch the videos makes all the difference when it comes to getting that perfect stretch and crust. We are really pleased you followed the guide and got "awesome" results!

Team GBOF

Rated 5 out of 5 stars

Best pizza dough I've bought and won't…

Best pizza dough I've bought and won't be buying takeaways .
So fresh and tastes the best

November 16, 2025
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Reply from Great Balls Of Flour

That is the ultimate compliment! We absolutely love hearing that our dough has convinced you to swap the takeaways for a homemade pizza night.

We work really hard to make sure our dough is as fresh and tasty as possible, so knowing that you think it's the "best" really makes our day.

Here’s to many more delicious homemade nights!

Team GBOF

Rated 5 out of 5 stars

Amazing Dough

Amazing, quick delivery, beautiful dough, have recommended to everyone I know!

December 11, 2025
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Reply from Great Balls Of Flour

Hi Emma,

Wow, thank you! Honestly, there is no bigger compliment for us than a recommendation to friends and family. It really means the world to us.

We are so glad to hear that the delivery was quick and that you loved the dough. Thank you for being such an amazing supporter of our business!

Team GBOF

Rated 5 out of 5 stars

Easy ordering and product looks great

Easy ordering and product looks great - it’s a Christmas gift so not tried yet.

December 8, 2025
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Reply from Great Balls Of Flour

We're sure you (or whoever is receiving the gift) will have a great Christmas making pizza! Thanks for Choosing Great Balls of Flour

Rated 5 out of 5 stars

Ordering is so easy

Ordering is so easy. The dough balls are great and easy to stretch and taste delicious

October 1, 2025
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Reply from Great Balls Of Flour

Hi

We love making things easy (and great 😁)! From the website to your kitchen worktop and into your oven, we want the whole experience to be as smooth as possible.

It is great to hear that you found the dough balls easy to stretch—getting that perfect stretch is half the battle, isn't it? We are so glad they tasted delicious!

Team GBOF

Rated 5 out of 5 stars

Excellent GF option and the dough/ingredients made excellent pizza

Excellent dough, great instructions, fantastic to have GF available. All in all delicious pizzas were made, will be returning again and again. Extra ingredients that we ordered were good quality and definitely improved the experience.

December 6, 2025
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Reply from Great Balls Of Flour

Hi Matthew

We are absolutely over the moon to read this! We believe everyone deserves great pizza, so we put a lot of work into making our Gluten-Free dough just as delicious as our classic wheat dough balls.

It is fantastic to hear that the instructions helped you get the best out of the dough and that the extra ingredients took the experience to the next level.

We can’t wait to welcome you back again and again!

Team GBOF

Rated 5 out of 5 stars

Superb product!

The all natural sourdough dough balls are the best I have used. There is a wide range of quality products to accompany the dough balls, including a variety of mozzarella and pizza sauces. Finally the speed of delivery is really impressive, particularly useful if you require the dough balls and other items at short notice.

December 8, 2025
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Reply from Great Balls Of Flour

Hi Stephen

Thanks a million for the 5 stars! It’s fantastic to hear you’re enjoying the sourdough dough balls—and the mozzarella and sauces to go with them! We try to make it as easy as possible to build the perfect pizza at home, so it’s great to know you like the range.

We’re also really happy that the delivery speed was helpful for you. We look forward to getting your next order out to you just as fast!

Team GBOF

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