GreatCover.com Reviews 1,831

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies significantly cheaper than competitors while offering comprehensive coverage. The user experience is frequently highlighted as straightforward and easy, particularly when obtaining quotes and purchasing policies. Many people also appreciate the website's ease of use and quick navigation. However, some customers reported issues with the online platform, experiencing difficulties with the program rejecting answers, misaligned pages, or problems accessing their accounts. A few other people also felt that the customer service was poor, mentioning unhelpful automated phone systems and a lack of communication regarding policy changes or renewals.

What people talk about most

Price

Customers consistently note positive experiences with price, finding it excellent, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the website and application... See more

Website

Reviewers mention positive feedback about the website. Customers found the website quick, easy to use, and... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the competitive pricing and great... See more

Service

People report positive experiences with service, finding it easy to pick insurance with good prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value travel insurance and far cheaper than any other quotes that I got. Would 100% recommend and will definitely be using this company again. Very pleased!

Company replied

Rated 5 out of 5 stars

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover... See more

Company replied

Rated 5 out of 5 stars

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

Company replied

Rated 5 out of 5 stars

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

Company replied


Company details

  1. Insurance Agency

Written by the company

GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Michael,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 5 out of 5 stars

Very competitive quote and clear and…

Very competitive quote and clear and easy to use website. Excellent.

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Michael,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Were great when I had to claim

I have used GreatCover before and I did have to claim and they were excellent, very professional.

May 1, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

We're so glad to hear we provided excellent, professional service when you needed us. Thank you for your kind words!

Kind regards,
Dominik

Rated 1 out of 5 stars

Did not recieve email about auto…

Did not recieve email about auto renewal until day money was deducted from account. Did not want to renew insurance. Tried to phone to cancel impossible to get through emailed to cancel no reply as of yet!

May 1, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Samuel,

We appreciate your honesty, and I’d like to speak with you directly I’ll be in touch soon.

Kind regards,
Dominik

Rated 5 out of 5 stars

Very easy to apply for.

Very easy to apply for and insurance set up instantly

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Peter,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great cover

Great cover, great price

April 30, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

We are so glad you found our cover to be great and the price to be excellent.

Kind regards,
Dominik

Rated 1 out of 5 stars

They are very dodgy about cancelations…

They are very dodgy about cancelations and auto renewal, they website login does nota have cancelation link making impossible to cancel the auto renew and very hard to reach in work day times for calling

May 2, 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your disappointment with our self service site. We understand how frustrating this must be.

We have tried to reach out and requested your contact details so we could look into this further, but unfortunately we haven’t received a response. If you’d like to discuss your experience in more detail, we’re here to help. Please call us on 0333 355 0255 so we can review your policy together and see if there’s anything further we can do.

Thank you again for your comments – your experience is important to us and helps us improve our service.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great price

Great price, easy to use form, great cover

April 30, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Christopher,

We appreciate your 5-star review! We're glad you found our service great.

Kind regards,
Dominik

Rated 5 out of 5 stars

Competitively priced for a good level of cover

Took out annual travel insurance for my son. The level of cover was good at a very competitive price. Good communication from GreatCover and the whole process was quick and effective.

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Rob,

We're so glad to hear you found our cover competitive and the process quick and effective. Thank you for sharing your positive experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Gloria was very professional and…

Gloria was very professional and friendly and who knows her product well.

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning

We're so happy to hear about your positive experience and appreciate your kind words about our team member. Thank you for sharing!

Kind regards,
Dominik

Rated 5 out of 5 stars

Was easy to do and sort out my travel…

Was easy to do and sort out my travel insurance

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

We're so pleased you found sorting your travel insurance easy. Thank you for your kind 5-star review!

Kind regards,
Dominik

Rated 2 out of 5 stars

No reply back regarding a travel policy…

No reply back regarding a travel policy as unable yo print request for a copy to be send to Aldx Leo address.
Unable to get to customer service

A Leo

April 27, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Francoise,

I'm truly sorry to hear this — I’ll contact you directly to see how we can make things right.

Kind regards,
Dominik

Rated 1 out of 5 stars

Just got travel insurance and made…

Just got travel insurance and made mistake with one Childs year of birth 3 times i have rung they pick up and there is shuffling sound, i say hello hello no response and no try of ringing back

April 28, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Mahrul,

Thank you for your review, and I’m sorry to hear about the difficulty you experienced when trying to contact us.

We did attempt to call you, but it seems we were having some issues getting through, which is why you may have heard the line connect without a clear response. I’ve now checked your email, replied directly, and updated the date of birth for the traveller as requested.

If there’s anything else you need, please feel free to get back in touch and we’ll be happy to help.

Kind regards,
Rahul

Rated 5 out of 5 stars

Very good travel insuranc price e.

Me and my wife needed travel insurance.
So I went on to a well-known comparison website.
Put in what I needed for my holiday and the comparison website found Great Cover insurance of which in my opinion was a very good price.
Great Cover insurance website was easy to follow.
Didn't take long from start to finish. 👍

April 28, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Terry,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 3 out of 5 stars

I wasn’t receiving my email to confirm…

I wasn’t receiving my email to confirm my policy had to phone that was a 45 minute wait on phone when they answered it was still not sorted changed it to my son name he still hasn’t received a email phoned again the name spelled wrong hopefully now it be sorted out but they need to answer the phone better if there issues try to sort it another way

April 27, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Sumeina,

We appreciate you sharing your experience. We're sorry you had trouble receiving confirmation emails and faced long wait times. We'll investigate how to improve our email system and phone support. We value your feedback as we work to ensure smoother service.

Kind regards,
Dominik

Rated 5 out of 5 stars

Very good service.

April 27, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 1 out of 5 stars

Really disappointing cover

Really disappointing cover. First time cruiser and I picked cruise cover costing an additional £20+. I didn't know to specifically look out for missed port as I'd never been on a cruise before. Two ports were missed due to bad weather. All other party members got some basic compensation from their insurer. I got £0 despite my cruise cover being more expensive. Whilst I appreciate I didn't spot this as the customer, it also seems out of sorts. Definitely, paying more gets you less in this instance. Other people paid about £2-5 for their cruise cover and got about £100 back for missed port.

April 4, 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your disappointment with our cruise cover and the outcome of your claim for missed ports. We understand how frustrating this must be, especially as a first-time cruiser.

We have tried to reach out and requested your contact details so we could look into this further, but unfortunately we haven’t received a response. If you’d like to discuss your experience in more detail, we’re here to help. Please call us on 0333 355 0255 so we can review your policy together and see if there’s anything further we can do.

Thank you again for your comments – your experience is important to us and helps us improve our service.

Kind regards,
Dominik

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look