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Great Golf Memories Reviews 1,127

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TrustScore 3 out of 5

3.0

Golf Club
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Rated 1 out of 5 stars

I ordered a golf club holder. It was set to be delivered on December 4. I still don’t have my order and it is not trackable. They do not pay for priority shipping or any tracking status. They refuse t... See more

Company replied

Rated 3 out of 5 stars

Purchased black ID tags/buttons thinking they would not oxidize and leave marks on clothing. Unfortunately, the black covering came off the raised edge after one round of golf. For the total price... See more

Company replied

Rated 5 out of 5 stars

It was my Good Fortune to find this company online! They are definitely "Top Drawer"! Their products are excellent, they are helpful, patient, kind, true to their Word, and genuinely care about provid... See more

Rated 5 out of 5 stars

I ordered a custom old fashioned hickory putter with engraving. The staff was very responsive to questions, understanding my time constraints (my poor planning, not theirs). Turnaround time was so... See more

Company details

  1. Golf Club
  2. Sporting Goods Store

Information provided by various external sources

Great Golf Memories was established in 2002 and is a division of Eureka Golf Products, Inc. We are based just outside Charlotte, NC and offer many unique golf products that make great gifts and preserve golf memories.

Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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Rated 1 out of 5 stars

I ordered a golf club holder

I ordered a golf club holder. It was set to be delivered on December 4. I still don’t have my order and it is not trackable. They do not pay for priority shipping or any tracking status. They refuse to refund me and cannot tell me when or if my item will arrive. Buyer beware. Items do not arrive when they say they will and they do not care.

December 12, 2023
Unprompted review
Great Golf Memories logo

Reply from Great Golf Memories

I apologize for the delay with your order. Due to an extremely busy Cyber Monday, we are seeing delays with all of our carriers, but that doesn't mean your product is lost. As discussed, we need to allow USPS the opportunity to deliver you package, but will certainly provide a replacement or full refund if they determine it to be lost. We certainly care about your order and are working to resolve the issue as quickly as possible.

Thank you,
Mercer Langley
Owner
Great Golf Memories

Rated 3 out of 5 stars

Not the best costumer service

The order was supposed to include a free ball marker clip but when the package arrived it wasn’t in there. I reached out to them and they basically said “oh well”, no offer to send one. This took away from the whole experience unfortunately.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Golf Ball display holder

I ordered the golf ball holder shaped like a green and it was just as I expected it to be. Good quality wood and construction.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Special thanks to Connor H

Special thanks to Connor H. I did not receive my order, which tracked it had been delivered. Never got it. You all sent another one to me. Got it today. Love it. Thanks a mil!!
Recommending you all to all ,y golf buddies.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Golf Club ID

User friendly website and quality products. Timeframe commitment for delivery was exceeded. I will go back...

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Exceeded Expectations

I ordered a custom old fashioned hickory putter with engraving. The staff was very responsive to questions, understanding my time constraints (my poor planning, not theirs). Turnaround time was so much faster than expected. And the quality of the product was WAY above expectation- usually on other websites when you get something personalized, its a cheap knock off of whatever you ordered. Not in this case- AT ALL. Very high quality materials, great engraving, and a leatherette cover fitted to the club as well. I am so, so impressed. My husband will love his birthday present, and I am so excited to give it to him. Absolutely recommend.

Paula Bourdon
Clinton, CT

February 11, 2020
Unprompted review

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