We spoke with a representative on the phone prior to using your web site to book our trip. He was quite helpful in answering our questions. Once we confirmed our availability, it was easy to book ou... See more
Location
Switch location309 W Washington Street, Suite 1100, 60606 Chicago, Illinois, US
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See what reviewers are saying
Did not enjoy the 35hr train ride it was too long. Concession staff was very rude, The bathrooms were not clean and stocked with paper products. Once we arrived at Whitefish and met motorcoach everyth... See more
This is our first booking with Great Rail Journeys. Luke was very helpful on the phone over several calls. He assisted with our reservation, courtesy hold and the AARP discount. We then sent an emai... See more
When mother nature made our river cruise untenable, GRJ not only made us whole, but covered the cost of non-refundable payments to other travel arrangements. I am highly impressed by the honorable w... See more
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
309 W Washington Street, Suite 1100, 60606, Chicago, Illinois, United States
- 1-877-929-7245
4.7
Excellent
7K reviews
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My customer service rep was polite
My customer service rep was polite, patient, and answered all my questions in a very professional manner. Excellent service!
September 26, 2026
Easy and Efficient
The system was easy and efficient. I was able to find the exact trip I was looking for and book with confidence.
October 3, 2026
Web site was easy to navagate and use
Web site was easy to navagate and use. User friendly.
October 1, 2026
Senior living!!!
It was very easy to understand what to do and when I called, they were very professional and patient and they answered all my questions and help me with my reservations. This is the third trip that my husband and I took with this company five star.🎉
October 3, 2026
We spoke with a representative on the…
We spoke with a representative on the phone prior to using your web site to book our trip. He was quite helpful in answering our questions. Once we confirmed our availability, it was easy to book our travel. We are not waiting to hear from you regarding our confirmation so that we can make additional plans.
October 1, 2026
Booking a river cruise
The steps for signing up were clear and it was easy to book and make the initial payment online.
October 1, 2026
The customer service team is very…
The customer service team is very accommodating and friendly.
October 2, 2026
Efficient and fast replies
Advantage of booking all logistics. Website allows for options upfront. The customer service agent added more for me via emails.
October 2, 2026
Customer service personnel have…
Customer service personnel have professional knowledge about the travel packages. They are courteous regardless of the question being asked.
September 30, 2026
Chris did an outstanding job of…
Chris did an outstanding job of assisting us on the phone. He was professional and cordial!
October 2, 2026
Lamin was very helpful.
October 2, 2026
Aldo Maldonado is very helpful and…
Aldo Maldonado is very helpful and knowledgeable.
Respond to our emails immediately.
Highly recommend.
September 30, 2026
Efi was very friendly
Efi was very friendly, professional and informative. She helped all 5 of us goung on the trip with ease. Thanks Efi!
October 1, 2026
Booking a trip.
Everyone was great when I called. I had questions the first time and a lady answered them all. The second time was to actually book the trip and a man was on the phone them. He was very kind and booked our trip. Can't wait until the actual trip.
September 29, 2026
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