First-Class Glacier Express, Zermatt & Matterhorn

First-Class Glacier Express, Zermatt & Matterhorn Reviews

A product’s star rating is calculated as the average of all its reviews.


Great Rail Journeys logo

Sold by Great Rail Journeys

www.greatrail.com

29.2K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Great Rail Journeys via Trustpilot.


Here’s what people highlighted

Quality

4.4

22 ratings

Value for money

4.4

22 ratings


Product details

Brand: Great Rail Journeys


All reviews


Rated 5 out of 5 stars

It was a very researched and well run holiday which delivered expections and then some. The leader was exceptional and the hotels all at least 4 stars. The last in Strasbourg was five stars. I fully recommend this holiday.

Rated 5 out of 5 stars

From meeting up at St Pancras International to our return everything was amazing, in particular, our Tour Manager.

Rated 5 out of 5 stars

The best part was the three days in Zermatt with clear views of the Matterhorn on one day.

Rated 3 out of 5 stars

Loved the hotels, Bernina and Glacier Express, Eurostar, and Le Gruber Restaurant in Strasbourg. If I had known what I know now about changing trains and long connections, I would have flown into Zurich and joined the tour in St. Moritz. The tour manager was a huge disappointment, almost worthless.

Rated 5 out of 5 stars

An excellent holiday which exceeded expectations. Ruth the tour guide was superb throughout. Highly recommend this company and this holiday.

Rated 4 out of 5 stars

Excellent, well organised trip; a good group of 29 with good tour manager.

Rated 5 out of 5 stars

Tremendously enjoyable great camaraderie super tour manager came away really impressed!

Rated 4 out of 5 stars

Great trip with stunning scenery throughout the Alps. Highlights of course the Bernina Express and Glacier Express. Great tour leader, Urlike.

Rated 5 out of 5 stars

Definitely one of the best holidays we have ever been on! Organisation was spot on and the scenery was fantastic. Great Rail even organised perfect weather for the week! Hotels, rail journeys, and organisation came together to make this the perfect experience. Particular praise must be given to Aubrey our wonderful courier who went above and beyond to make sure that everything went to plan. Highly recommended for anyone who loves spectacular scenery (and trains!)

Rated 4 out of 5 stars

Overall a very enjoyable holiday but there were excessive train changes both on the outbound and inbound journeys.

Rated 3 out of 5 stars

The scenery, weather and hotels were excellent. I think GRJ needs to consider more efficient ways of transporting luggage between rail stations (Paris particularly) and rail stations and hotel (Zermatt particularly).

Great Rail Journeys logo

Reply from Great Rail Journeys

Dear Mr Diggins,

Thank you for your review.

I am delighted to hear that your experience while travelling with us was excellent, and I hope that your returned home with some lovely memories of your journey.

Please be assured that your feedback about the luggage transport shall be shared internally
with our Product team, who are constantly reviewing our tours for improvement in the future.

Kind regards,
Alex

Rated 4 out of 5 stars

First class travel throughout made this quite a comfortable holiday. Obviously lots of rail travel which for the first two days (and final two day) was a bit boring but better than flying as little waiting around. Hotels were all very good and the one in Zermatt was particularly friendly. Nice group of 30 so a good number and tour leader Gilly was very good and well organised. She had been to places often so was able to give us lots of advice. The views in Switzerland were amazing. I only wanted to go for the Bernina and Glacier Express but thoroughly enjoyed the trip and never tired of the scenery.

Rated 5 out of 5 stars

Was everything we expected and more. Wonderful scenery. Tour manager made our trip so enjoyable.

Rated 4 out of 5 stars

The section between St Moritz and Zermatt was wonderful... the Bernina Express, the Glacier Express and Gornergrat plus the Glacier Paradise on Klein Matterhorn... all greta experiences...However, getting there took several changes of train with very little interesting scenery...Eurostar doesn't have a dedicated first class lounge at either St Pancras or Paris Nord...and there is inadequate seating ...so we were standing for over half an hour going out and over an hour coming back (train was delayed)...Personally I would have preferred to fly into Zurich or somewhere convenient and just do the rail trip from St Moritz to Zermatt.

Rated 5 out of 5 stars

Wonderful holiday, very comfortable travel, superb hotels and outstanding tour manager!

Rated 4 out of 5 stars

Trip was excellent. Good arrangement. Avin is a super star.

Rated 5 out of 5 stars

Wonderful holiday, magnificent scenery, great rail journeys, splendid guide and an excellent, friendly group.