GRJ All Inclusive Glacier Express at Christmas

GRJ All Inclusive Glacier Express at Christmas Reviews

A product’s star rating is calculated as the average of all its reviews.


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29.8K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Great Rail Journeys via Trustpilot.


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  • Brand: Great Rail Journeys

All reviews


Rated 5 out of 5 stars

Ian was brilliant tour manager. The t was a beautiful trip and made so special with all of the lovely people in our group.

Rated 5 out of 5 stars

Brilliant holiday, met lots of nice people and really enjoyed this festive break.

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Reply from Great Rail Journeys

Hi Mrs McIntosh,

Thank you for your email.

I'm delighted to hear that you had such a wonderful festive break in Switzerland and met some nice people along the way. I do hope we can welcome you on tour with us again in the future!

Best wishes,
Richard

Rated 5 out of 5 stars

Excellent well managed trip. Really good value for money.

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Reply from Great Rail Journeys

Hi Mr Lockwood-Lee,

Thank you for your review.

I'm delighted to hear that you found this to be such a well organised and great value holiday. The photos look incredible! I do hope that we can welcome you on tour with us again soon.

Best wishes,
Richard

Rated 5 out of 5 stars

Really well organised and well run tour. Enjoyable train journeys all over Switzerland.

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Reply from Great Rail Journeys

Hi Paul,

Thank you for your review.

I'm glad to hear that you enjoyed exploring Switzerland by rail and found this to be such a well organised tour! We hope to see you on another tour soon.

Best wishes,
Richard

Rated 4 out of 5 stars

Very nice experience leaves s very good tour managers along with Chris she was extremely good with the guests too. The only thing that we would have preferred was to have stayed in Basel or Chur rather than Trifincaste which had nothing at all to do as it was rather isolated’

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Reply from Great Rail Journeys

Hi Idris,

Thank you for your review.

I'm glad to hear that you enjoyed the tour and found it to be well ran by Chris. I appreciate your feedback on the choice of hotel location and I will forward this on to our Product Team.

I do hope that we can have the opportunity to welcome you on tour with u
s soon!

Best wishes,
Richard

Rated 4 out of 5 stars

The tour lead was excellent, hotel and location at Tiefcastle good for connection for buses and trains. Hotel was good plenty of food and drinks during dinner. Fellow travellers were a good fun, The only area that I have fed back to the company, was the initial days travel to Mulhouse Was in my opinion over complicated, on the one hand if you like trains and stations etc great, But arrived to late for the Xmas markets and sight seeing, for me would have been better to get the direct train and spend some time at the Xmas market.

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Reply from Great Rail Journeys

Hi there,

Thank you for your review and beautiful photos.

I'm glad to hear that you had an enjoyable holiday overall and that you were happy with your accommodation. I appreciate your feedback on the Mulhouse element of your holiday and this will be forwarded to our Product Team.

Best wishes,
Ric
hard

Rated 3 out of 5 stars

I can’t fault GRJ for their organisation or the excellent Les, our tour guide. But it was not a five star holiday. The hotels were fine but not superb. Eurostar was an experience I won’t be repeating. The Swiss trains were comfortable but not luxurious (no blinds on the Glacier Express meant my wife found the bright sunshine uncomfortable). A Christmas holiday sounds great until you realise that you have several hours to kill before the return trip and everything is closed. And it’s very cold!

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Reply from Great Rail Journeys

Hi Martin,

Thank you for your review.

I'm glad to hear that you found this holiday to be well organised and that Les ensured everything ran smoothly. I will forward your feedback on the other elements of the holiday to our Product Team.

Best wishes,
Richard

Rated 5 out of 5 stars

A great holiday led by a very friendly and helpful tour guide.

Rated 5 out of 5 stars

A fantastic way to see some stunning snowy Swiss Scenery

Rated 5 out of 5 stars

Very well organised trip. We were really lucky with the weather

Rated 5 out of 5 stars

The Paul experience was absolutely brilliant

Rated 4 out of 5 stars

Efficient, smooth organisation. Wonderful scenery. Good hotels. Days full of activity.

Rated 5 out of 5 stars

Could not fault the experience. Extremely well organised. Les our tour guide was exceptional working round the clock to ensure our trip was memorable and stress free. Bernina,Glacier and Arosa excursions were outstanding and highly recommended. Hotels were comfortable and staffed by pleasant personnel. Would definitely recommend Great Rail Jouneys.

Rated 5 out of 5 stars

Perfect Xmas destination , wonderful scenery, winter wonderland

Rated 5 out of 5 stars

Absolutely wonderful, the brochure description and photos could not do the experience justice.

Rated 5 out of 5 stars

We enjoyed a wonderful travel experience! We especially appreciated the hard work and expertise of the tour guide Kate. The only unfortunate occurrence was the illness of one of the group, who had to be hospitalised. Apart from that, excellent hotels very good food and service, and fantastic Swiss scenery. We don’t have any pictures. and we again emphasise Kates excellent organisational skills.