Booking reference: 1680644 Not much of an exaggeration to say holiday was a disaster. Mostly one night in each hotel as per brochure but too many changes to first published itinerary. two train trips but poor quality and pointless a same coach that dropped us off at the departing station then met us at the arriving station. A waste of time, why pay for train tickets and a coach just to justify as a 'rail' holiday. Of the party of 24 most had stomach bugs. My wife and I were both ill and needed antibiotics on our return to UK. Despite returning on 16th, still not 1005 on 28th! Support to be two folk dancing evenings. One was just belly dancing the other mostly belly dancing. Desert camp was not the one advertised and was definitely not luxury. Hot water was nonexistent. No sun rise camel trip. The 4x4 did stop just short of the camp to finish by camel and I assume it was known a storm was expected during the night. On one day we had four 'shopping opportunities" all the days were long and this was ridiculous. The best part was when we got home but even then the misery did not end with stomach infection and long recovery.

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Variety was fabulous.
While the tour was very good there was a lack of information about the need to be very careful of water, vegetables and fruit washed in water. We could have enjoyed a bit of free time to shop in the Kasbahs. The camel ride and night in the desert were magical as was Rabat. The mosques and mausoleums were amazing.
Far too much crammed in to the first half of the tour. Little time to appreciate what we were being shown. Barely time for comfort or refreshment breaks. We were taken to sale outlets in Fes where the selling was not only intimidating but openly aggressive. Hastily arranged very late lunches were followed by early dinners. There were long days travelling up to 10 hours, when we sat down to dinner at hotels before even checking in. One late hotel change took us to a poor quality hotel and added an hour to our travelling time as did the return the following day. Although we only ate in arranged hotels and restaurants a number of travellers, my wife included, suffered serious stomach problems. A few of the hotels were superb but we had little time to enjoy our overnight stays. Unfortunately we will not be using GRJ again due also to problems encountered on a previous tour when a whole day’s itinery was taken out without explanation.
Over ambitious itinerary, but made much worse by a local Arab guide who was out for himself. No concept of Customer service. The Xacula hotels were awful. Positives interesting tours, covered a lot of places.
Not enough on trains, too much on cramped leg room on coaches. Sights all good. Hotels not all we expected. To much changing of plans by local guide. English guide did good job though trying to sort out all problems. Up to about half of us had some sort of food poisoning, not a good reflection on the hotels.
Normally our GRJ holidays would be 5*. Overall we enjoyed the holiday but there were some issues, not all within the control of GRJ such as the hotel in Casblanca undergoing a significant renovation. Part of the holiday that did not live up to expectations was an overnight stay in a desert encampment that had been listed as 5*. It certainly did not live up to that for us and didn't even look like the pictures we received from GRJ pre tour. If it had just been me I would have given this holiday 3.5* as being a vegetarian provisions were poor. Almost every other meal included on the tour was vegetable tajine and I do mean just vegetables. I had expectations of enjoyable pulse/bean based dishes but sadly not. Breakfasts were very good and 2 of the hotels had buffet dining but other than that all meals tended to be a set menu. Despite this we did enjoy the holiday if a bit tiring. We had a good tour manager and an excellent local guide and got to see a lot of Morocco, not just the big tourist centres.
The trip was very slow and the guides treated us like primary schoolchildren
