Portugal, Spain & the Douro

Portugal, Spain & the Douro Reviews

A product’s star rating is calculated as the average of all its reviews.


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29.5K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Great Rail Journeys via Trustpilot.


Here’s what people highlighted

Quality

4.3

3 ratings

Value for money

3.7

3 ratings


Product details

  • Brand: Great Rail Journeys

All reviews


Rated 5 out of 5 stars

Well led and organised trip through France, Spain and Portugal. We packed so much in the two weeks, and although there were numerous organised excursions, we had plenty of time to explore on our own. This was our 5th GRJ trip and certainly not our last.

Rated 5 out of 5 stars

Every day had something new, excellent local guides keen to answer all our questions and sufficient free time and flexibility for each of us in the group to pursue our own interests . John, our tour manager was very attentive to the needs of each group member and his excellent organisation kept us clearly informed of the programme for every day. We had the best hotels and restaurant meals. Overall, good value for money

Rated 5 out of 5 stars

Excellent tour, great hotels Staying in the Douro was amazing

Rated 5 out of 5 stars

This is a wonderful holiday. We went to some fantastic places and it was well organised from the very beginning.

Rated 5 out of 5 stars

Fantastic holiday. Great rail trips. Lovely hotels.

Rated 4 out of 5 stars

Some lovely historical architecture & beautiful scenery. The selection of hotels were of a good standard & some great facilities. Tour was very busy.

Rated 5 out of 5 stars

A great holiday, with excellent hotels , outstanding breakfasts, lots of interesting experiences, good included meals- if rather late at night for our tastes! The whole tour was well planned and paced, and enhanced by a great group of people and a superb tour manager!

Rated 5 out of 5 stars

Varied, very good hotels, many different trains, good value

Rated 5 out of 5 stars

Thanks to Andy, our guide, who, with kindly efficiency, saw us on and off 14 trains and 20 coaches, and into and out of 7 hotels (figures not checked for accuracy), we had a fabulous holiday. This was not our first Great Rail holiday and it won’t be the last.

Rated 5 out of 5 stars

Excellent trip, very well organised headed by an extremely competent and knowledgeable tour guide. Whole trip could not be faulted.

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Reply from Great Rail Journeys

Hi John,

Thank you for your review.

I'm glad to hear that this was such an enjoyable holiday, and that your tour manager was a great leader.

Best wishes,
Richard

Rated 4 out of 5 stars

A great experience, well organised and excellent tour manager. Be prepared for lots of travel.

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Reply from Great Rail Journeys

Hi Andy,

Thank you for your review.

I'm delighted to hear that you had such a great experience exploring the Iberian peninsula!

Best wishes,
Richard

Rated 5 out of 5 stars

Excellent holiday experience. Food choices were somewhat restricted but overall very good

Rated 5 out of 5 stars

Great itinerary, brilliant tour manager, top hotels and meals. Travel was easy and well organised

Rated 4 out of 5 stars

We saw a lot of lovely countryside. Most hotels were good. Timings of some trains and connections could have been better. A treat laid on was good but getting there not!! I wonder who does the research beforehand

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Reply from Great Rail Journeys

Hi Jennifer,

Thank you for your review.

I am glad that you enjoyed your holiday overall and got to see some beautiful scenery along the way. It is disappointing to read that there may have been some organisational issues with the trains, I will pass on your comments to the relevant teams.

Best wi
shes,
Richard

Rated 5 out of 5 stars

The holiday did what it said on the tin! It provided great travel to interesting places we had not visited before, complemented by some excellent excursions. Hotels were first class, and catering excellent.

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Reply from Great Rail Journeys

Hi Mr Cable,

Thank you for your review.

I am really glad to hear that you had such a wonderful holiday to Portugal, and got the chance to experience some new places. It's really pleasing that the hotels and dining experiences met your expectations!

Best wishes,
Richard

Rated 4 out of 5 stars

Wonderful views of the Duoro valley from the train

Rated 1 out of 5 stars

Very poor organisation, planning and management from GRJ. Travel badly planned and 45% of the trip ended up being by coach not rail because of this. Also some travel downgraded from 1st to standard class. In many places no guide provided and Tour Manager had not done the tour before, nor knew the places so could not provide any knowledge. Also inability to support a diabetic diet, despite assurances in advance. Meals in the main are fixed with no choice. We did see some nice scenery, visited some interesting places and met some nice people. However, the daily problems, caused a frustration and stress throughout and having discussed as a group, many of whom have done many of these holidays before, the majority are unhappy with the experience and service

Rated 1 out of 5 stars

Not first class nor value for money