Greekferries Club Reviews 488

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, competent, and patient, making the booking process smooth and trouble-free. Many people highlight the excellent service, noting its efficiency, reliability, and the personalized approach from the team. Reviewers frequently mention the quick response times and the ease of booking, often returning to the company year after year due to their consistently positive experiences. However, some customers also noted occasional issues with booking availability, receiving emails after several hours indicating uncertainty about space. A few other people also felt that items forgotten on the boat were considered lost, with no assistance in recovery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Booking process

Customers consistently report positive experiences with the booking process. Many praise the ease and... See more

Service

Consumers consistently express satisfaction with the service. Many reviewers highlight the personalized,... See more

Response time

People report positive experiences with response times. Many customers praise the quick email replies and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team for being... See more

Based on these reviews

Rated 5 out of 5 stars

Greekferries Club and its staff is one of the best providers for all kinds of services in connection with traveling to and from Greece. Its employees - in our case Mrs. Zoccolan - are very helpful... See more

Company replied

Rated 5 out of 5 stars

Perfect assistance from Greekferries to book our trip Ancona-Igoumenitsa v.v. very helpful. Same Josephine as in the years before, she knows how to organise and realise fast booking. She came with th... See more

Company replied

Rated 5 out of 5 stars

I’ve been a returning customer for 12 years, with 2 bookings per year. Maria knows me so well by now that a simple email suffices to book a complicated multi-leg trip that spans multiple months. Great... See more

Company replied

Rated 5 out of 5 stars

The website is really easy to use, for seeing which ferries leave from which islands, when they go and the cost. All the information you need at your finger tips. When we had a cancelled ferry due to... See more

Company replied


Company details

  1. Ferry Service
  2. Travel Agency

Written by the company

"Online Travel Agency - Ferry Booking Experts. Our experience in Greek Tourism spans back to the '60s. In 1995, we decided the Internet was the future and since then, we have been assisting travellers from around the globe. Our support team now comprises of 25 valuable staff members, selected for their efficiency, professionalism and fluency in two or more of the 8 languages we support. We strive to offer precise information in the easiest and fastest way possible and let our clients know they can count on our assistance before, during and after their trip. Our reward program "Bonus per Mile" has over 300.000 members and we strongly believe our client-oriented philosophy is the root of our success. Thanks for choosing Greekferries Club!"


Contact info

4.9

Excellent

TrustScore 5 out of 5

488 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quickly service, very easy to work with

Maria sorted the ferry booking out very quickly and it was so easy to work with her. She replied to my emails very very quickly. I’d highly recommend booking with Maria.

April 1, 2026
Unprompted review
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Reply from Greekferries Club

Thank you so much for your kind words and recommendation! 😊
We’re delighted to hear that you found the booking process quick and easy.

Maria will be especially happy to know her prompt replies and support made such a positive difference to your experience. We’ll be sure to pass along your lovely feedback!

Wishing you a fantastic trip, and we’d be more than happy to assist you again anytime you need ferry tickets. 🚢🌊

Rated 5 out of 5 stars

We hired pavlova several times during…

We hired Pavlos several times during our stay and he was always helpful and offered lots of advice for where to go in Chania and would use him again.

April 6, 2026
Unprompted review
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Reply from Greekferries Club

Dear Leo,

thank you very much for taking the time to share your experience! 😊

While we would absolutely love to take credit for such a lovely review, it seems it was meant for someone else. Pavlos sounds like a fantastic help during your stay in Chania, and we’re sure he would truly appreciate your kind words.

Wishing you many more wonderful travels ahead—and should you ever need assistance with ferry bookings in Greece, we’d be delighted to help! 🚢🌊

Rated 5 out of 5 stars

Fantastic

Fantastic, personalised service ! Giving you all time necessary to meet your requirements. 10 of 10 👏👍Thank you Fotis !

April 3, 2026
Unprompted review
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Reply from Greekferries Club

Thank you for the excellent review Lars! Fotis is a gem! We wish you a wonderful holiday and look forward to being of assistance again soon!

Rated 5 out of 5 stars

Never any troubles ...

Perfect and fast reply, always friendly and competent answers. And all this constantly in the last years!

March 20, 2026
Unprompted review
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Reply from Greekferries Club

Thank you for your kind words and loyalty over the years! We’re thrilled to hear that our team has consistently provided helpful and friendly support. We look forward to continuing to make your bookings smooth and enjoyable.

Rated 5 out of 5 stars

Quick response, adequate actions, customer friendly

We experienced a quick response to our questions and adequate actions. We are looking forward to our trip in october. Thank you.

February 25, 2026
Unprompted review
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Reply from Greekferries Club

Thank you for your kind feedback! 😊
We’re delighted to hear that our team was quick to respond and helpful with your questions. We hope you have a fantastic trip in October and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Top Kundenservice and response times

Top Kundenservice and response times! I use this company always when i travel to Greece and they have never failed me. I can only and always recommend.

February 12, 2026
Unprompted review
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Reply from Greekferries Club

Thank you very much for your wonderful review and for your continued trust in Greekferries Club.

We are delighted to hear that you are satisfied with our customer service and response times. Knowing that you choose hookup to use our services whenever you travel to Greece means a great deal to us.

Your kind recommendation is truly appreciated and motivates our team to keep delivering reliable and attentive support every time.

We look forward to assisting you again on your future trips to Greece.

Kind regards,
The Greekferries Club Team

Rated 5 out of 5 stars

Outstanding service for years – highly recommended!

I have been booking my ferry trips through this travel agency for many years now, and the service has always been excellent. My recent booking was handled by Ms. Kontogianni, who was just as competent, professional, and helpful as she was last year.

The entire team is extremely customer-focused and always reachable, which is a huge advantage compared to dealing directly with ferry companies. Thanks to their own booking contingents, they are very flexible and can react quickly to changes.

What truly sets this agency apart is their support in exceptional situations. In the past, they have been incredibly helpful even during an emergency, which gave me complete peace of mind. This level of reliability is rare and invaluable.

I can recommend this agency without any hesitation. Excellent service year after year!

February 4, 2026
Unprompted review
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Reply from Greekferries Club

Thank you very much for your wonderful and detailed review, and for your continued trust in Greekferries Club over the years.

We are especially pleased to hear your kind words about Ms. Kontogianni. Her professionalism, competence, and dedication to assisting our customers are qualities we deeply value, and we will gladly share your appreciation with her.

It is also very rewarding to know that you value our flexibility, availability, and the advantages of booking through our agency. Most importantly, your recognition of our support during exceptional situations means a great deal to us. Providing reliability, peace of mind, and personal assistance when it matters most is at the heart of what we do.

Your recommendation and loyalty year after year are truly appreciated, and they motivate us to continue delivering the highest level of service.

We look forward to assisting you again with your future ferry travel plans.

Kind regards,
The Greekferries Club Team

Rated 5 out of 5 stars

Very good company with fast and clear…

Very good company with fast and clear info from Maria Blavaki. Used Greekferries Club for many years.

February 5, 2026
Unprompted review
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Reply from Greekferries Club

Thank you very much for your kind words and for your continued trust in Greekferries Club over the years.

We are especially pleased to hear your positive feedback about Maria Blavaki. Providing fast, clear, and reliable information is very important to us, and we will gladly share your appreciation with her.

Your loyalty and support mean a great deal to our entire team, and we truly appreciate your recommendation.

We look forward to assisting you again with your future ferry travel plans.

Kind regards,
The Greekferries Club Team

Rated 5 out of 5 stars

Best experience

Friendly people, always good advice, quick answers.
Simply the best…..

January 30, 2026
Unprompted review
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Reply from Greekferries Club

Thank you very much for your kind words!

We are delighted to hear that you appreciate our friendly team, helpful advice, and quick responses. Your feedback means a lot to us and motivates our entire team to continue providing the best possible service.

We look forward to assisting you again with your future ferry trips.

Kind regards,
The Greekferries Club Team

Rated 5 out of 5 stars

Returning customer for 12 years

I’ve been a returning customer for 12 years, with 2 bookings per year. Maria knows me so well by now that a simple email suffices to book a complicated multi-leg trip that spans multiple months. Great service, super friendly and always patient when I make a mistake.

January 26, 2026
Unprompted review
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Reply from Greekferries Club

Thank you so much for your wonderful review and for being a loyal Greekferries Club customer for the past 12 years!

We are delighted to hear that Maria has been able to make your multi-leg bookings simple and seamless over the years. Your kind words about her friendliness, patience, and attentive service mean a great deal to us, and we will be sure to share them with her.

Your loyalty and trust motivate our entire team to continue providing excellent service, no matter how complex the trip. We look forward to assisting you with many more ferry journeys in the future.

Kind regards,
The Greekferries Club Team

Rated 5 out of 5 stars

Brilliant people

Brilliant people. Fast, reliable, well organised. I have booked through them for years they have never failed to give a very good service. Worth a score of 100 stars

January 23, 2026
Unprompted review
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Reply from Greekferries Club

Thank you so much for your amazing review and your continued trust over the years! 🌟 We’re thrilled to hear that our service has consistently met your expectations. Your kind words truly motivate our team to keep delivering fast, reliable, and well-organised support for every booking.

We look forward to helping you with many more ferry journeys in the future! 🚤✨

Warm regards,
The Greekferries Club Team

Rated 5 out of 5 stars

Another great job by Karin

Another great job by Karin! Also for our trip in autumn 2026 from Venice to Patras and back. We are in good hands

January 17, 2026
Unprompted review
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Reply from Greekferries Club

Thank you very much for your kind words and continued trust in Greekferries Club.
We are delighted to hear that Karin once again provided excellent support for your upcoming trip from Venice to Patras and back in autumn 2026. It is wonderful to know you feel you are in good hands.

We truly appreciate your loyalty and look forward to assisting you again with many more ferry journeys to Greece. 🌊⛴️

Kind regards,
Greekferries Club Team

Rated 5 out of 5 stars

Greekferries Club and its staff is one…

Greekferries Club and its staff is one of the best providers for all kinds of services in connection with traveling to and from Greece.
Its employees - in our case Mrs. Zoccolan - are very helpful, competent and patient with every question or matters of traveling customers/passengers may have.
We've been traveling with Greekferries Club for many, many years and never ever had any complaint.
"Want a smooth and troublefree booking? --- Do it with Greekferries Club and you're just fine!"
R+G Stiegelmeyr

January 15, 2026
Unprompted review
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Reply from Greekferries Club

Dear Mr Stiegelmeyer,

Thank you so much for your wonderful review and for your continued trust in Greekferries Club over the years! We are thrilled to hear that Mrs. Zoccolan and our team were able to assist you with helpfulness, patience, and competence.

It’s always our goal to make travel seamless and stress-free, and knowing that we’ve succeeded for valued travelers like you truly means the world to us. We look forward to many more smooth journeys together!

Happy travels!
The Greekferries Club Team

Rated 5 out of 5 stars

Very good service

Very good service! Fast accurate and very very kind
I travel a lot to Greece and back to Italy and I will surely use it again!!!🇬🇷❤️

January 14, 2026
Unprompted review
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Reply from Greekferries Club

Thank you so much for your wonderful feedback! We’re thrilled to hear that our service has been fast, accurate, and kind, and that it makes your trips between Greece and Italy smoother. We look forward to helping you with your future travels as well ⛴️🇬🇷❤️

Rated 5 out of 5 stars

Polite - fast - perfect

Polite, fast, perfect !!! 👍🏻

January 8, 2026
Unprompted review
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Reply from Greekferries Club

Thank you very much for your kind words! We are delighted that everything went smoothly and that our service met your expectations. It was a pleasure assisting you, and we hope to be of help again for your next journey ⛴️😊

Rated 5 out of 5 stars

Super Service

Super Service, thank you.
Every year 5/5 Stars.

December 22, 2025
Unprompted review
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Reply from Greekferries Club

Thank you very much for your kind words and for choosing Greekferries Club year after year.
We truly appreciate your continued trust and your 5-star support.
It’s always a pleasure helping you with your bookings, and we look forward to assisting you again on your next trip to Greece.

Rated 5 out of 5 stars

Very easy to book for our whole group…

Very easy to book for our whole group with multiple SUV's and drivers. No hassle and very clear step by step.

December 19, 2025
Unprompted review
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Reply from Greekferries Club

Thank you for your fantastic feedback! We’re delighted to hear that booking for your entire group was easy and hassle-free. Clear, step-by-step guidance is exactly what we aim for, and it’s great to know it made your experience smooth. We look forward to helping you with your next Greek adventure!

Rated 4 out of 5 stars

Very good and quick service

Correct and quick response. They do what they promise. Nice service

December 16, 2025
Unprompted review
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Reply from Greekferries Club

Thank you very much for your kind feedback. We’re delighted to hear that you appreciated our quick and accurate responses and that our service met your expectations. Keeping our promises and providing reliable support is at the heart of what we do. We look forward to assisting you again on your next booking 🚢

Rated 5 out of 5 stars

Greek Ferries Top service…

I received fantastic help again today with my booking to Greece in 2026! Thanks to Greek Ferries and especially Josephine van Vooren.

November 25, 2025
Unprompted review
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Reply from Greekferries Club

Thank you so much for your kind words!
We’re delighted to hear that Josephine and the Greekferries Club team could assist you so well with your booking for 2026.
We look forward to helping you with many more smooth and enjoyable journeys to Greece!

Rated 5 out of 5 stars

Quick response

Quick response, good price, fair handling.

November 7, 2025
Unprompted review
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Reply from Greekferries Club

Thank you for your feedback! We’re glad to hear you were satisfied with our quick response, pricing, and overall service. We look forward to assisting you again in the future.

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