Green & Company Reviews 30

I wanted to market a flat quickly as it was a second property in under a week everything in place and viewing has commenced.
The manager Kieran Perry was so helpful and efficient and is always available on the phone or in branch to help or answer questions.
I would not hesitate to recommend them very efficient reliable and extremely committed .

No idea how they sell properties. Called to view a property in Eccleston. But refused to carry out a viewing unless we had our house on the market. Which we are in the process of doing. So if we viewed and wanted it. The house could have been up for sale and sold in 4 weeks for all they know. But to not even invite to view. Terrible service. No other Estate agent does this. As you never know we may be able to buy without selling ours... didnt allow a further discussion to find out...just a point blank dont do viewings unless you are on market. ...their loss.

The offices in CHESTER ROAD has a terrible service . Phoned them three times about a property and they wanted offer letter from mortgage company . Said they will send an email to reply with my offer letter but never sent it. Phoned back made pathetic excuses as they were busy I mean how long does it take to send an email ?

My advice choose other estate agents if your selling your house as the staff are not their to help customers .

Excellent service, very professional and helpful team. Communication was great. Would definitely recommend

I used Green and Co. Great Barr branch to let my first property. Amanda and Karina were both extremely helpful, patient and personable and made the entire experience as pain free as possible for me. I would definitely recommend to anybody who is looking to let out a property to give them a call, and hopefully will have the chance to work with them again in the future

I visited Greens in mere green Sutton Coldfield to talk about renting out my property. On the website it said it is open 9am -3pm Saturday. Arrived about 11am. Doors locked no one on the premises. It was sunny day so obviously choose not to work. Will not be using this agency. If they can’t decide if they’re open or not they are not going to be capable of anything else .

Would not recommend anyone to sell their property through Castle Bromwich They were slow from the start Never returned our calls All the staff have negative attitudes towards clients We sold property 5 months ago But weren't confident in our buyer but was lead to believe otherwise He has now pulled out of sale 3 days ago A total waste of times I think the staff need retraining in Customer care Also staff were eating hot smelly food sometimes so that didn't come across as very professional There were lots of niggles which would take too long to explain Very poor service

Would never recommend Green & Co Castle Bromwich
1. Most of the staff very unfriendly and just couldn't be bothered to help. 2. We had to encourage them to chase up any viewings for feedback. 3. Once we accepted an offer, they said they would cancel all further viewings, unfortunately they didn't do this which resulted in viewer knocking on the door to view the house and embarrassingly had to turn them away. 4. They failed to tell us the solicitor they recommended doesn't work with the mortgage lender even though we had mortgage advice through them. 5. 11 weeks in the sale process and not a single piece of communication from them. 6. Our chain breaks and we were informed from the estate agents who we were buying off, rather than Green & Co. 7. 3 days before completion we were still none the wiser as to what was going on unless we were chasing them for updates. The only extremely quick communication we had from them was a phone call asking for the bill to be paid once completed. They want a lot of money for doing very little.

Cath Painter is a credit to you, excellent through out the whole process.
Couldn't recommend enough. Friendly Professional and got everything sorted quickly, what more could i ask for.
Thank you

Absolutely irresponsible agents who left the heating on, in my empty property when viewings were taking place. I obviously accumulated a overcharge in my bill. They have not taken any accountability and have left me out of pocket. Be careful when using Green in Great Barr. Unreliable, untrustworthy and irresponsible.

Wouldn’t trust this shambolic company they don’t return calls, their accompanied
Viewing is amateurish and robotic and overcharge for a sub standard service

We were met by Lucy Arrowsmith when viewing a property they were agents for. She was friendly but also very professional, suggesting ideas of different aspects of the property. Would thoroughly recommend this company and especially Lucy.

I have interacted with numerous estate agents over the years, but none have quite matched the exceptional service provided by Green and Company, Great Barr, with a special mention to Nicola Hallibuton and Paul Fleet who showed us around the property. From the moment I contacted them, Nicola's and Paul’s professionalism and politeness stood out.

After viewing a property through Green and Company, I decided to put in an offer. Throughout the process, Nicola was incredibly proactive, regularly keeping me informed and providing unwavering support for my interest in the property. Despite the offer not being accepted by the property owner, Nicola continued to go above and beyond to ensure I was kept updated every step of the way. Her genuine concern and apologies for the outcome demonstrated a level of customer care rarely seen in the industry.

It's important to note that the outcome was not due to any fault on my part or the estate agency's. I commend Green and Company for their professionalism and dedication to their clients, particularly Nicola, who truly went the extra mile. I would highly recommend their services to anyone in search of an estate agent who prioritises customer satisfaction above all else.

No wonder the overall rating is 3.0 it should be even less than that for the poor service they provide.

After my father viewing a property from the Tamworth estate agents . Was informed go place a holding deposit on the property. He is a pensioner and was seriously worried about meeting all the requirements for expenses , even though he had savings to cover several years rent.
So decided to withdraw his attention to the property to go for something more easier to meet affordability process.
Was only then told that due to his withdrawal, would not get his holding deposit back. No mention of this consequence on paying deposit.
All you get told is, it's in the terms an conditions. Well excuse me but if all t&C's were read b4 applying for anything, the country would probably grind to a halt. Some conditions like this which obviously will be more likely should be made perfectly clear b4 holding deposit accepted. But then again it's obvious it's a way of the greens company making easy money

DO NOT, I REPEAT DO NOT USE GREENS

JOHN DREW

Good customer relations by all concerned.
Fully informed of all stages of the transaction.
Good people to deal with.

Donna Walsh at the Tamworth Office was Professional and helpful. Donna always kept us up to date and persevered when dealing with Solicitors and other 3rd Parties to ensure that we completed on time.

Highly recommend dealing with Donna at the Tamworth Office

Very poor experience with Green and Company Walmley Letting. Firstly, they failed to register my details after completing the registration process on 12/08/23 . So I had to send them the detail again. It took ages for them to return my calls on 14/08/23 when trying to get a viewing. I had to get several other Green and Co offices to ring the Walmley Letting dept to get them to reply to their own customers! It was completely ridiculous. After finally getting a viewing on the property and looking to proceed, Green and Co Walmley letting totally missed both timelines they told me I would get an answer by (Rachel gave me those timelines). They could not get hold of their own landlord for several days. Then they came back with some laughable response that contradicted their own advert! The way they wasted my time was disgraceful and the way they dealt with me as a potential customer was very poor. I already let them know time was of the essence. I do NOT recommend them. I will never deal with Green and Co Walmley letting again or give them any future business. Looking at all the low rating reviews on here, I now see I am not the only one disappointed, after receiving such a poor service.

Awful experience with the Sutton Coldfield letting branch. Good luck getting any issues resolved, they don't care and lie their way out of things. Have to agree with a previous review, Ellen is extremely rude and unhelpful.

Absolutely UNBELIEVABLE,,,I asked for a viewing of commercial building & was TRJECTEF,,,told viewings by appointment only this WEDNESDAY OR NOT AT ALL POSSIBLE another Day.
I'm a CASH BUYER,,,is this REAL,,,problem is I can't do Wednesday,,,Important meetings etc.
If this was in U.S.....Realtors would be there already.
Pitiful Service from Estate Agent.
I presume they are lining this building up for a PREFERRED CUSTOMER.
If this is the way its done in U.K....this Country in going into DEEP SLEEP.....trying yo do business in U.K...is NOT EASY in Property matters & Estate Agents like this make it near IMPOSSIBLE