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There were two delivery men who took great care getting the mattress upstairs and carefully unpacked. They turned the mattress the right way round and took all packaging away with them. They were very... See more
The Green2 guys who delivered our new mattress were great. They kept us informed and arrived on time. Before taking the box upstairs, they removed their shoes, unpacked and set up the mattress quickly... See more
Our two wonderful delivery men were kind enough to deliver our chair up two flights of stairs into its new home. I wouldn’t have been able to do that alone so am very grateful for there efforts and ki... See more
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Company details
Written by the company
Green 2 Delivery offers 2 man delivery services throughout the UK. From basic doorstep delivery, through to room of choice packages with product assembly included, we offer a fully customiseable solution to suit retailer and customer alike. Last mile delivery? We have it covered. Green 2 Delivery is on a mission to build a net-zero, carbon neutral 2 man delivery and warehousing network in the UK. A network that is powered and supported by green & renewable energies and business. By the end of 2024, we aim to be 100% fossil fuel free!
Contact info
Barrell Resolve House, Shire Hill, Saffron Walden., CB11 3AQ, Saffron Walden, United Kingdom
- 03300887562
- bookingsteam@green2.delivery
- green2.delivery
Sideboard and delivery
I am very pleased and impressed with both the product and the service. The sideboard really well made and the quality is very good. I was particularly pleased with the service, I was given a day of my choice, an update of a four hour slot was given me the day before and then a further update was sent to me 40 minutes before arrival. The men were very efficient, they took all the packaging away and placed the sideboard exactly where I wanted it. To sum up I would certainly recommend the furniture and the service.
November 14, 2022
Unprompted review
Reply from Green2
Good morning Sue, thank you so much for sharing your wonderful review. I am thrilled to hear your delivery experience was efficient. We hope to deliver to you again in the future.
Expensive chair arrived without legs
Expensive chair arrived without legs, God knows when they will turn up!!!. And delivery drivers made a right mess of my cream carpet, Not even an apology😡😡😡
November 14, 2022
Unprompted review
Reply from Green2
Good morning Ian, I am sorry to hear of this overall poor experience. I will work to resolve these issues as soon as possible. Firstly, I will contact your retailer; The Cotswold Company to report the missing legs, and as part of our complaints process, will also report the mess to your carpet. All of our crew know that they should wear over shoe covers in customer properties or alternatively remove their footwear, so I am sorry, this is unacceptable. Please be assured this will be addressed with the crew immediately. A member of the Cotswold Company will be in touch with you today and will discuss how to proceed next.
If I could give zero stars, I would have done. Never buying anything from The Cotswold Company while they have a contract with Green 2 Delivery
Our order turned up 1.5 hours after the end the scheduled time of delivery. Our scheduled time was 1pm - 4pm and the drivers arrived at 5.30pm. When they arrived, I asked why they didn't call me to advise of their ETA as the email I received suggested and their comment was 'it wasn't worth calling'. Once here, they scrapped our item along our wooden floor leaving a massive scratch which has taken wood out of the floor. When I said to them 'you are really late and have damaged our floor, one of the drivers simply lifted up his arms as if to say 'not my problem'. I will be expecting this damage to be fully rectified. Until The Cotswold Company partner with a different delivery company I will not be buying anything from them again.
November 12, 2022
Unprompted review
Reply from Green2
Good morning Emily, I am so sorry to hear that your overall delivery experience was poor. The lack of delivery communication will be addressed with the crew as a matter of priority. With regard to your damaged floor, my sincere apologies - this is unacceptable and I will be in touch with your retailer; The Cotswold Company as part of the complaints procedure. Therefore of a member of The Cotswold Team will be in touch with you today.
Not a good experience.
Delivery was within the 5 hour timeslot but we were not given notice of when. They just arrived and unloaded our furniture. The table was assembled and was then extended. The delivery staff were not able to communicate in English to any great degree. We were left with the table fully extended after they left with no idea of how to shorten it! After struggling for some time we found the locks under the table. Not a good experience.
November 12, 2022
Unprompted review
Reply from Green2
Good morning Brian, I am sorry to hear your delivery experience wasn't as expected and there was a lack of delivery communication. We appreciate you sharing this as we always endeavour to improve in any areas that need it, in a bid to provide an excellent service always. Therefore please be assured the areas of concern have been noted, and will be escalated to our Learning & Development Manager to address with the delivery crew.
The delivery team were excellent as…
The delivery team were excellent as they waited till we got home and then unpacked and delivered our two items with care -thank you. In addition both the sideboard and tv cabinet are excellent- great build quality -thank you
November 12, 2022
Unprompted review
Reply from Green2
Good morning David, I am so pleased that you had an excellent delivery experience. Thank you for sharing this, we appreciate it.
Excellent service
Excellent service, the furniture was placed and unwrapped for us to check, they took away all the wrapping with them and were polite and courteous throughout
November 12, 2022
Unprompted review
Reply from Green2
Good morning Debbie - Wow! thank you for your great review sharing the excellent service you received. I will feed this back to our delivery crew, they thrive on these reviews.
They delivered a heavy piece of…
They delivered a heavy piece of furniture we had ordered. Delivery day confirmed the day before with a phonecall which was excellent to confirm we'd be in.
Very polite delivery crew, delivered within the time window. They asked where we wanted item and if OK to leave shoes on. Excellent service!
November 10, 2022
Unprompted review
Reply from Green2
Good morning Philippa, thank you for sharing your excellent delivery service. I love to share these with our delivery crew. We hope to deliver to you again soon.
Couldn't be better
Super happy the chest off draws were in perfect condition. The delivery was great and organised and the delivery drivers were super nice.
November 9, 2022
Unprompted review
Reply from Green2
Good morning Angela, thank you for sharing your review. It is always such a pleasure to read such a lovely review.
Excellent communication delivery men…
Excellent communication delivery men were very polite. Good service.
November 9, 2022
Unprompted review
Reply from Green2
Good afternoon Anne, thank you for sharing your delivery experience. I am so pleased your delivery was as expected. We hope to deliver to you again soon.
Great service two very polite young men…
Great service two very polite young men came fitted my dresser took all packing away .
They did a very good job.
November 8, 2022
Unprompted review
Reply from Green2
Good morning Karen, thank you for sharing your lovely review. It's great to hear that our delivery crew did a very good job. I will share your review with them as they always love to know they are doing a good job! We hope to deliver to you again in the future.
What an outstanding service
A truly professional service from start to finish. We were kept well informed throughout and on the day of delivery we received a text in the morning and another a short time before arrival. The 2 man crew were so polite and obliging despite having driven hundreds of miles to SW Wales in dreadful weather. They didn't even mind carrying the heavy item up our drive from the road due to building works. Your company and your service deserve the highest praise. Thank you for everything
November 7, 2022
Unprompted review
Reply from Green2
Good morning Gail, this is such a wonderful review - thank you! the crew do work long hours and cover many miles on their routes so recognition for their hard work is really appreciated. I am so pleased that you had such a great delivery experience, we endeavour to provide the best delivery service from start to finish - so thank you once again!
Fantastic product and service
Helpful and considerate delivery staff- never had a better service. Fantastic!
November 2, 2022
Unprompted review
Reply from Green2
Good morning Julie, I am delighted you had a fantastic delivery experience. Thank you so much for sharing your great review, our delivery crew thrive on this type of feedback.
Perfect delivery polite staff
Perfect delivery, good communication before arrival, perfect timing and thoughtful gentlemen who even took off their shoes before entering the carpet bedroom. Thank you for an excellent service
November 4, 2022
Unprompted review
Reply from Green2
Good morning Mrs Shephard, thank you for your fantastic review. I am so pleased to hear you had an excellent delivery experience and we hope to deliver to you again in the near future.
Fantastic service
Fantastic service, good communication all the way and arrived at the expected time. Furniture bought in by two chaps and put exactly where I wanted it.
November 7, 2022
Unprompted review
Reply from Green2
Good morning Mr Davies, I am glad to hear your delivery experience was as expected. Thank you for sharing your review, it is appreciated.
The drivers were fantastic
The drivers were fantastic, called ahead to confirm the exact delivery time and when they arrived were polite and professional despite the access to the house not being easy. Nothing was too much trouble for them, would highly recommend them.
November 5, 2022
Unprompted review
Reply from Green2
Good morning Olivia - Wow, thank you! I am delighted to hear that your overall delivery experience was great and the delivery crew were fantastic. We hope to deliver to you again in the near future.
Highly recommend this company
Highly recommend this company, great comms and very efficient.
November 5, 2022
Unprompted review
Reply from Green2
Good morning Paul, a huge thank you for recommending us. We love to share these great reviews with our team to motivate them and let them know they are doing a great job!
Superb company and superb delivery
Superb company and superb delivery. Was called half an hour before delivery and drivers turned up on time. Furniture was put exactly where wanted with no fuss and drivers very helpful. Would recommend to anyone
November 5, 2022
Unprompted review
Reply from Green2
Good morning Andrew, thank you so much for the excellent review and for recommending us. We endeavour to provide a superb delivery experience every time, so appreciate you sharing your experience. we hope to deliver to you again soon.
Friendly staff who delivered our…
Friendly staff who delivered our furniture with great care, and were respectful of our home.
November 5, 2022
Unprompted review
Reply from Green2
Good morning Rupert, I am pleased to hear that you had a good delivery experience and appreciate you sharing your review - thank you!
Kept informed of arrival time
I was given a three hour time slot and then well informed on their ETA. They were able to find us (being a new build property) when another delivery company couldn't, which was a huge relief. They were polite, careful with the walls and agreed to wear shoe coverings. Furniture was delivered to the room and out in place. Very happy with the delivery.
November 2, 2022
Unprompted review
Reply from Green2
Thank you Lynn for the great review and I am so pleased you were happy with your delivery experience. The crew thrive on positive feedback and reviews. We hope to deliver to you again in the future.
Fantastic delivery team thank you
November 3, 2022
Unprompted review
Reply from Green2
Thank you Kim for your leaving your review. I will share this with our delivery team. It is a great way to motivate our team and know they are doing a great job!
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